Why my payment has not been suspended?

Hi, I cancelled my Photoshop monthly subscription back in November. The person who helped me said some charges could apply  in December, cancellation fees. However I find out this morning that my normal monthly payment has beed deducted from my bank account, why?
Please, help. I need a refund and a total cancellation.

We are not Adobe.  This as a user to user forum.  We are consumers just like you.  You need to contact Adobe:
https://www.google.com/search?q=contact+Adobe&oq=contact+Adobe&aqs=chrome..69i57j69i65j69i 60l2j69i59&sourceid=chrome&es_…

Similar Messages

  • My payment has not been taken out

    Just wondering why my payment for this month has not been taken out.

    This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT5295 I have read the other comments of others with the same problem of downloading podcasts and submitted my comment,but there is still no fix to the problem.Does anyone know why the trouble has not been taken care of?Who is the person dealing with this

    the podcast app is not fixed still wont download,did not find any solutions with anyones comments,they all have the same problem with this app.So how can you say the problem is fixed,get someone who knows how to really do something so it is not a recurring topic of frustration!!!!!

    You might get more replies to this (but not from Apple, who you will recall, do not monitor these discussions) if you had posted in the Podcasts for iOS discussions, but never mind. At least in this post you've mentioned that your problem is with the Podcast App, something you didn't mention in your previous post. Consequently, my comments were based on "problems downloading Podcasts", not "problems with the new Podcast App".
    (I don't use the new Podcast App, since I cannot install iOS 5 on my Touch. So I stick with the older method of listening to Podcasts on my iPod.) That said however...
    It cannot have escaped Apple's attention that the new Podcast App has not been well received. Although these discussions tend to focus on what's wrong rather than what's right, it does appear that the App hasn't been well thought out.
    In particular, the Auto Play feature, which - once an episode has finished playing, the "next most recent unplayed episode" will begin. Now, maybe I'm wrong but to me that means that it plays the Podcasts in reverse date order, so episode 19 will play after episode 20 and episode 18 after ep.19! That is how the iPod Classic plays Podcasts by default and the Classic forum is littered with posts from people who think this is barmy. (I think it's barmy too!)
    I use an iPod Touch as well. Although not perfect, playing Podcasts on the Touch is far easier than on a Classic.
    You are unlikely to find any "solutions" to the issues with the Podcast App, because the "solution" is for Apple to redesign it.
    If you are assuming that the update of 25th july is a claim that it's fixed... oh dear! I notice that the App views, shown in the Store, still include that "tortoise and hare" screen with what appears to be the transport mechanism for a reel-to-reel tape deck. That alone tells me there is no real improvement to the App. It really is the worst graphic Apple have ever produced! I'll be surprised if anyone under 35 recognises that graphic as a reel-to-reel tape deck.
    Actually, I have a question for you.
    If you have the Podcast App installed on your Touch, does that mean that the previous method of listening to Podcasts has been removed from your iPod, or can you still access them in the Music App? If you can, abandon the Podcast App and use the old method. If not, please warn me in order that I don't purchase a new iPod Touch until Apple fix this!
    Sorry I can't be the bearer of more positive news.

  • Updated Credit Card a week ago and payment has not been made

    I updated my credit card a 1 week ago and I still get the number of days I have left to make payment.

    Hi vickter24,
    Please contact the support in regards with your billing issue:
    Contact Customer Care
    Regards,
    Sheena

  • Payment has not been credited.

    I bought a subscription on the 11/02/12 fro 120 to call Colombia to mobiles, but it hasn't been credited to my account. Can you please tell me what is best to do.

    Hey there,
    Please contact Skype Customer Services , they should be able to help you further:
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    BR,
    Marilyn
    If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.

  • Payment Run Error Message - Min amount for pymt has not been reached

    Dear Forum,
    The users are trying to create the payment run and in case of one of the Vendors, the amount is very small - SGD 3.00. In case of this Vendor the system is giving the error message "Minimum amount for payment has not been reached". When we look at the Payment Method in FBZP we find that the minimum amount defined is SGD 1. Even then the system is giving the error message. What else needs to be checked? Would appreciate your help.
    Thanks!
    Regards

    Hi,
    IN FBZP two place the min amount needs to be given,
    paying company code and then payment method in in company code....refer both places
    Raja.A

  • HT1476 since ive updated my iphone 5 to ios 7 my phone has not been able to charge is says "This cable accessory is not certified and may not work reliably with this iphone

    Does anyone know why my iphone5 has not been able to charge since ive updated it to ios7?

    It's happening even with cable that came with my wife and my own iphones. We bothe get the message!

  • TS1424 I have purchased books,clock etc payment has been made and receipt has been issued since February 3rd 2013 but up till now  it has not been down loaded on my IPad. Why

    I purchased some items from ITune store since February 3rd 2013 since then it has not been downloaded on my system.. Why?

    Simple process. If an iPhone go to the Apple Store and not Verizon
    the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
    good luck

  • I pre-ordered my iPhone 5 online a week ago but the payment still has not been taking out of my banks.

    I pre-ordered my iPhone 5 online a week ago but the payment still has not been taking out of my banks.
    Please can anyone tell me why?  Also when will the full purchase amount be take from my checking account.
    Thanks for your help with this matter.
    Paul & Alan

    When your phone ships is when you will be charged.

  • Why data has not been copied from staging DB to Reporting DB even timer job status is success ?

    Hello,
    I am facing following issue regarding web analytic service for specific date 2014-08-18:
    Verified following services which are running and status was success on that specific date 2014-08-18 :
    Web Analytics Service
    Microsoft Usage Data Import
    Microsoft SharePoint Foundation Usage Data Processing
    Observed latest Web Analytics Setting as below :
    LastAggregationDateId 
    20140817 -   The date id of the last successfully completed data aggregation
    LastAggregationTime
    2014-08-18T00:00:13.210 - The time of the last successfully completed data aggregation
    LastBestBetSuggestionAggregationDateId
    20140818 - The date id of the last successfully completed best bet suggestion data aggregation. This date id should not be reset to an earlier date manually.
    LastDataCopyTime
    2014-08-17T23:59:09.693 - The last time the data were copied from the staging databases to this reporting database for aggregation
    Above settings says that Data has not copied from Staging DB to Reporting DB on Date 2014-08-18
    In order to verify the same I have checked as follow:
    SELECT COUNT (*) FROM [dbo].[WATrafficAggregationByDate] WITH (NOLOCK)
    WHERE  [DateId] = 20140818
    Above SQL Query has returned ZERO value.
    Can anyone please let me know Why data has not been copied from staging DB to Reporting DB even timer job status is success ?
    Your help will be much appreciated.
    Thanks and Regards,
    Dipti Chhatrapati

    The image itself has the answer
    The user requests a page, and the action gets picked up by the Web Analytics service that runs on SharePoint.
    The Web Analytics service logs this in the “.usage” files.
    A Timer job called “Microsoft SharePoint Foundation Usage Data Import” by default runs every 30 minutes. It imports the logs into the staging database.
    Each night the “Microsoft SharePoint Foundation Usage Data Processing” Timer job runs and transforms the data into the reporting database.
    The last run time of the import from staging and the aggregation is logged in the Settings table in the Reporting database.
    Usage and Health Data Collection Service Application collects Data about Usage and Health of your farm.
    This information is used for Health Monitoring and this is also required for running the Web Analytics Service. If you do not have a Usage and Health Data Collection Service Application or your
    Usage and Health Data Collection Proxy is stopped, you will not see any data in the Web Analytics Report
    Regards Chen V [MCTS SharePoint 2010]

  • Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

    Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

    AMDS for Windows
    http://support.apple.com/kb/TS1567

  • TS3694 I bought the iphone 5 has not been one week do not understand why the home key of the time activities at stops working, not crash or fall. hope its help, probably due to software, not hardware failure, what do I do now?

    I bought the iphone 5 has not been one week do not understand why the home key of the time activities at stops working, not crash or fall. hope its help, probably due to software, not hardware failure, what do I do now?

    Restore iPhone with current iTunes on computer. See if better. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution. Of if easier for you, take receipt and iPhone, box and everything and return to where you bought it.

  • I wonder why that has not been deducted the amount from my bank account

    I wonder why that has not been deducted the amount from my bank account

    Hello Iria,
    Most unusual.  I think you will need to wait a few days in case it is a bank problem.
    If this situation continues you should contact Apple, after all, you don't want to be thought of as taking advantage, I'm sure.  That's why you raised it in the first place.
    Do keep us updated.
    Thank you for the star.

  • HT5622 Why do I see "your account has not been verified" while I actually verified it and the company itself said that my id is ready to use and I have done lots of accounts and it gives me the same result ??? Please answer

    Why do I see "your account has not been verified"when I want to install .  while I actually verified it and the company itself said that my id is ready to use and I have done lots of accounts and it gives me the same result ??? Please answer

    Hello Mihaela1992,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    you can edit your Apple ID and primary email address
    Best of luck,
    Mario

  • This payment cannot be completed and your account has not been charged.

    I Have been tryin to purchase a nintendo gift card off ebay for my little brother but it seems like every time i try to purchase it "This payment cannot be completed and your account has not been charged. Please contact your merchant for more information." comes up, i made sure that all my information is correct, this is my first tim buying something and i really have no idea whats causing this, i am able to receive funds from people but i am not allowed to pay for something. thank you.

    Do you have a backup card linked to your PayPal account as well?  Only normally you can't use funds in your balance without one linked. 

Maybe you are looking for