Why my videos wont sync correctly even though the're the right format

for some reason my videos are in the correct format of my ipod touch,but when i play them the sreen and the artwork are white. the aduio is corrrect,but the screen goes white?? can any one help?

installed it onto my iTunes library
open the album up on my iTunes
I am confused by the distinction you make here.  How did you "install" the tracks?  You ripped a CD, correct?  I don't know what you mean by "open up" an album.  You're simply looking at it displayed in the library, right?  The order of the tracks will depend upon how you choose to view them.  If you sort by track name you will see them sorted alphabetically by song name.  No deleting and re-adding ncessary.  Choose to have them displayed by album and things should appear in correct order.  If not, you need to provide more information about the CD.  If it is a multi-artist CD there's ways to take care of that.

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