Why new iphone 4 (IOS5) tries to update IOS5 when I hit itune restore?
I just bought a new iphone 4 pre-installed with ios 5 today. I hit check update on itune, It tells me I have latest software. I hit restore and it's downloading software. Is there other updates besides IOS 5? I already have ios 5 then what is being download? Maybe there is a newer version since the manufacture?
Pick only ONE Apple ID and use only that one from now on.
You can still authorize your computer for the DRM media from the other account. Just don't use the other account to buy anything else.
Apple currently does not allow two accounts to be merged, but as long as you authorize your computer for the to-be-retired account and then never use that account again, it shouldn't be too much of a bother going forward.
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I bought new Iphone 5 and trying to activate it. It says itunes cannot connect to network try again?
This new iphone 5. i try activating it on wifi through phone it says i need sim card. and using itunes it says error cannot connect to itunes network try again. This is gsm unlock phone !
Did the receipt say unlocked? Apple sells iPhones without a contract but
still tied to a wireless carrier, and iPhones that are not tied to a wireless
carrier. Both are are the same price. Price paid is not a guarantee of an
unlocked iPhone.
What does it say when you look at Settings=>General=About=>Carrier? -
im trying to restore my new phone from the old phone backup but it asks for a backup password - ive tried everything but no luck with the password
If you don't know the password to decrypt the backup, it can't be restored to any phone, including the old one. You had to enable backup encryption and create password at some time in the past or maybe the backup is not from your old phone...
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Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours
Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H. -
When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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i am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?
Hi there
I think in this case, you may be best to speak with Microsoft about this, as it does seem like an issue with Office, and not your Mac.
Follow this link, to find your local Microsoft Support contact number.
Or perhaps create a new topic in the Microsoft Support Communities
Good luck -
I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?
In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on. -
IPhone question: Im trying to update applications on my iphone. When I do it I'm as for password from a different Apple ID from what I have in Itunes. How do I change so that both are the same?
All apps are tied to the apple id that it was used to purchase or download the app.
did you use a different id to buy the app?
you can change id, settings - appstore - apple id - log out and log in with correct id. -
Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W. -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen? My son was trying to update now it must go to restore. HELP!
If there is no backup of the device to iCloud or iTunes and the device has gone into recovery mode when trying to update, then the data is gone. If the device was connected to iTunes to do the update originally, it is possible the default backup was done, unless your son disabled it. To check to see if there is a backup, go in iTunes, click on Edit, Preferences, Devices and see if there is a backup listed for the date/time before the update was started. If he was doing the update OTA on the phone, then there is no backup. No backup, no photos.
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i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
i cant update my MAC OS X 10.5.8 to a new version. (Im trying to update my itunes software) any suggestions
HI, sadly 10.5.8 doesn't support the newest iTunes.
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57 -
hello , why my iPhone'iOs has hotspot befor update to 8.0 , but now it don't be active , by any carrier in our country ...!!! how can i activate it ?
Hi s.kouris,
I'm afraid that unless you are able to contact the previous owner and have him wipe the device, or provide you with his Apple ID password so you can delete the iCloud account, you are out of luck.
With iOS 7, an Activiation Lock was added to deter thieves. This lock prevents anyone but the owner of the device from deleting the iCloud account and restoring the device:
http://support.apple.com/kb/ht5818
Unless you are able to reach the original owner and get the device wiped or the iCloud account deleted, you are stuck with a brick.
Sorry,
GB -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
Maybe you are looking for
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