Why no closed caption?

why does itunes not offer closed caption or subtitles on their tv shows and movies, when buying or renting, doesnt apple know the hearing impaired like watching tv and movies?

Some films and TV shows do have it, but it's up to the film studio or TV company to provide it on their film/programme for a particular country's store.
iTunes store closed captioning : http://support.apple.com/kb/HT4613

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Why no closed captioning with TV shows?

Since most TV shows are already have closed captioning, why is not this option presented for TV programs available on iTunes? Also, I wonder if the lack of [CC] is a violation of the American with Disabilities Act.
Corbin

MP4's that I have created with captions and then transfered to the video iPod are very easy to read.
There are ALOT of people (myself included) that are hearing impaired that love their iPods.
My hearing impairment limits my ability to understand speech when there is alot of other ambient noise. This is especially true when watching tv/movies; the dialog becomes nearly impossible for me to understand. The closed captioning is permanently on on my home TV.
I recently purchased the series premiere and first season of Battlestar Galactica. I have had to re-play many, many portions to try and understand the dialog. Sadly, I haven't had much luck. It's very frustrating to pay good money for both the iPod and the episodes themselves and not have the CC available.
Add me to the list of those hoping Apple adds this functionalitly soon. I know I won't be purchasing any more videos of any kind from iTunes until this feature is added.

Why is closed captioning not available when renting movies?

I've rented a few movies on iTunes and noticed that none that I've rented so far are closed captioned nor offer subtitles in English as an alternative. Yes, the setting is set to show these by default, and I go in to double check anyway -- it's on.
Why is this? If I were to rent this on DVD, these same movies would be captioned. Is this not available when digitally downloaded?

Hi daisyintampa,
Well, normally movies from the iTunes Store don't include such feature. Despite that, sometimes you'll find a few movies with CC and/or Subtitles...
Definitely all this rules are imposed by the Studios and not by Apple! However, you may want to leave feedback for Apple, by using [this link|http://www.apple.com/feedback/itunesapp.html].
Hope this helps!
Francisco

Why are closed caption movies being pulled from iTunes?

As of today there is only one movie left in all of iTunes that is Closed Captioned. This is a real problem for those in the deaf community that have purchased iPods & iPhones, or even just those who use iTunes on Macs & PCs.
While Apple may not be fully liable, I am sure it is against the spirit of the ADA, and definitely not consumer friendly.
There is a small argument for blaming the movie studios for not providing CC content. Apple should be proactive in requesting movies be CC.
What is the reason for pulling existing movies that were CC and replacing them with non-CC versions?

If the CC movies are coming back, how does that work with those of use who purchased non-CC movies? I see 145 movies, not too many of which I want to see.
I love the Harry Potter movies, but I have a harder and harder time understanding them. My deafness is such that not only do I find it difficult to understand what's being spoken if there's a lot of ambient noise, but I also have a lot of difficulty with foreign accents (my being USian). My hearing is bad enough to qualify me for a TTY phone! The sound quality (even if the settings are the same in iTunes) is uneven across the movies, and all I want to do is watch the movie and understand what's being said!
If I can't get the closed captioning with the movies and TV shows on iTunes, I'll just have to purchase or rent from Blockbuster and the like.
It boggles my mind that iTunes has overlooked this issue. I guess you get what you pay for.

Why are closed captions missing on airplay but visible on iPad.

I am familiar with, and use, closed captions on Apple TV but when I watch ABC iview using airplay on my iPad the captions do not show on my TV although I can see them on the iPad screen.

today i've had a set of 10 photos or so missing altogether in my photostream. All pictures concerned were taken with my iphone 4s during the same "session". Pictures from an earlier session the same day showed up as expected.
The thing is that this group of 10 photos doesn't even show up on my iphone under the "photostream" tab in the photos app, although it does under the regular photos tab.
triggering icloud backup manually didn't help (although I realize icloud backup and photostream aren't directly related, are they?). of course, i was in my wifi area (at home).

Why is Closed Captioning (CC) not showing in rented movies on ATV3?

I have rented several movies in SD and HD from the German iTunes Store through my Apple TV. All of them were advertised to have CC in English. Watching the movie, I can switch between the German and English audio tracks. But the is no option to turn on the CC subtitles. By the way, I do have switched on both subtitles and CC in the general ATV settings.
Have I missed anything?
Has iTunes mis-labled the movies and they don't come with CC?

Hi daisyintampa,
Well, normally movies from the iTunes Store don't include such feature. Despite that, sometimes you'll find a few movies with CC and/or Subtitles...
Definitely all this rules are imposed by the Studios and not by Apple! However, you may want to leave feedback for Apple, by using [this link|http://www.apple.com/feedback/itunesapp.html].
Hope this helps!
Francisco

Closed caption problems

why cant closed caption be turned on the ipod touch????? even through i turn it on, it didn't show it while watching moves

Do the movies you watched say they support CC? Not all do and they will say if it do.

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.
Recent purchases have been Avengers, John Carter, 30 days of night. All of them do it.
Please help me get rid of them.....

The subtitle only appears in the begining of the movie during the scene with the russians. The issue has been fixed where the subtitles appear doubled. Just a simple redownload from the cloud is needed. Make sure you delete the copy in the itunes library before redownloading. Heres the email I got today:
Dear iTunes Customer,
Thank you for downloading the movie The Avengers. Unfortunately, the movie you received may have had issues with the subtitles. We have corrected the problem and a new copy is available to download, free of charge. To receive the new version, please re-download the title from iTunes.
Before downloading the new version, remove the current version:
1) Open iTunes on your computer.
2) Click on your Movies library.
3) Click the movie to select it, and press the Delete key.
4) Click Delete Movie and then click Move to Trash.
To download the new version:
1) Sign into the iTunes Store.
2) Click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
3) Click on Movies and select the movie you want to download.
4) Click the Cloud download icon to download the movie.
You will now have an updated version of the movie in your Movies Library.
To delete and download the movie from other devices, seehttp://support.apple.com/kb/HT2519.
Sincerely,
iTunes Store Team
http://www.apple.com/support/itunes/ww/

I have purchased many movies on iTunes, now they are adding closed captioning or subtitles to those movies, BUT can not reload them so I can view those subtitles. I am mentally disabled and need the subtitles.

Hello, To start off, I have been a member of iTunes for awhile and have been content with them, until now. I am legally disabled due to a head injury that happened when I was a teenager. I am everyday functional, but I do need closed captioning(cc) or subtitles to understand the movie or TV show. I have purchased lots of movies and TV shows from iTunes. As any new business does, iTunes has updated itself and added features for their customers. They figure out what the consumers want and like. I started to realize that iTunes added subtitles for the deaf and disabled, but as I was told by Apple there was nothing I could do about reloading those already purchased movies, to include the cc or subtitles. Since then, I don't use iTunes and it's a real shame because I love electronics and it's technology. I wish Apple would work with the consumer. Why can't I reload the iTunes movies on my PC (Win7) with the subtitles, which they now offer, but didn't when I purchased them? To me, that is wrong to do that to a customer. Now that they are including cc/subtitles , everyone is able to enjoy iTunes and not be excluded. Someone__please explain this to me. Thank you for reading this.
Carrie-

Untill the movie studios agree to allow past downloads of movies outside of the US, you aill always have to have a copy of purchased movies on your computer. If not, you will have to buy them again if you delete them.

Error by exporting Captivate to Word: "Project Captions and Closed Captions"

Hello everybody,
I'm from Germany, working in Heidelberg and I've got a problem! I would so much appreciate if somebody would have a solution for it.
Nobody could help me yet - no Adobe support via chat, no Adobe support via phone. They said the forum is my last chance. I'm frustrated. But a solution is important for my ongoing project...
Description of the problem situation:
I've created an e-learning project in German language. This e-learning shall be translated into other languages, so I want to export a word document with the captions inside. I'm doing this way:
File > Export > Project Captions and Closed Captions, and save it as word doc.
But then, after I typed in a name for the word document, another "Save as"-window appears in the background (I discovered it by coincidence) and wants me to save a word template before the export process starts. Here's a screenshot:
I don't know the reason for this second "Save as" window, so I try to save a word template (I saved it on my desktop, because I don't know where else).
After klicking on "Save" the following error message appears:
(in English: Error by exporting of captions. Try the following things: if Microsoft Word is installed, if Word is open, if the exported file is open etc.)
It's not depending on the captivate file as such, I tried it with other ones (which have only one slide) - the same problem.
It's not depending on my computer, I tried it with another one in my office - there was the same thing, same error message (but without the step of saving a word template!).
Maybe important: My hardware and versions I'm working with...
Windows 7 Professional (Service Pack 1), 64bit
Adobe Captivate 8
Microsoft Word 2010
Does anyone has the same problem or does anyone know the answer for this problem?
I would really really appreciate your answers!! Thank you in advance!
Chris

Dear Mayank, dear Lilybiri,
thank you both soooo much, I couldn't belive what I saw as the export of captions worked!!! It was really surprising!
I guess your both solutions helped me out - Mayank's hint of the admin's rights was the necessary information! But it first worked because Lilybiri told me to insist and to try it after I restarted the PC - and to do it several times! So it worked!! Otherwise I would probably still be confused.
Thank you so much!
Here's the proof
Chris
PS: Does anyone know, why I still have to decide if I want to save the "Adobe Captivate" Template thing?
Every time I'm doing an export it asks me every time if I want to save or not save the "Adobe Captivate"-file...

TV series closed captioned until the latest episodes!

I have downloaded this TV series, Hells on Wheels, season 2 on iTunes. Due to my hearing impairment, I must view with closed captions. However, this series as initially captioned but the last two aren't!!!! Can anyone shed a light on the reason why this happened???? (Please note this is Australian based iTunes)

I have no idea but you're not the only one with this problem.
i did not download any series where one or two episode is missing Closed Captions, I have been making a wish list of what television series I would like to buy and download (UK iTunes) and noticed that for some different series, it can sometimes be the first episode is missing CC but the rest do, or it may be one or two somewhere in the middle of the season seems to be missing CC.
For example:
When it comes to the British comedy 'Red Dwarf', in Series 1, the first episode is listed as not having CC but the rest of the episodes do have CC. Same for Series 2.
Some Star Trek series, I believe Deep Space Nine, seems to have CC expect for one or two episode here and there.
I strongly agree with you, we need to know why sometimes some episode lacks CC while the while series do, when you compare this to DVDs, all episode do.
So please could someone shed a light on this??

Add Closed Captions to Button Audio?

Can you add closed captions to the audio file that's linked to a button? This is different than adding closed captions to the slide's audio file. I have a single slide with 7 "Next" buttons. Each next button includes a short audio file. I'd like to add closed captions to each of these audio files. But I can't seem to find a way to do it. I think the short answer to this question is "nope." But I wanted to check here first before I started re-doing the layout to break the slide into 7 separate slides. . . Thanks!

Hi there
Indeed the short answer is no. However, if you are using Captivate 4, nothing says you can't be creative! Why not have some standard Text Captions that are hidden until you click the Button? Then they could serve as the "Closed Captioning" for the Button audio? As each button is clicked, it hides the other button's "Closed Captions" and presents its own "Closed Caption".
Just musing out loud... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

How to extract closed captions from flash video player

I would like to extract the closed captions from this video:
http://www.whitehouse.gov/photos-and-video/video/president-obama-explains-why-health-insur ance-reform-crucial-small-business
(Yes, it's legal, this video is in the public domain)
Is there any way this can be done?

Mystery solved! As I was writing a long description of everything I've tried I came to a realization:
1) Neither the CC nor subtitle buttons did anything on a blu-ray player, TV, or computer.
2) None of the programs I tried were seeing a subtitle or CC track
3) Therefore the subtitles must be hardcoded into the video
4) But mpeg streamclip and handbrake both showed only one video track.
5) Therefore the single video track must contain both versions of the video.
I went back to the mpeg2 I had demuxed with mpeg streamclip and sure enough, it was twice as long as it should be. I skimmed through it (which I hadn't done yet since I was so caught up with the subtitles) and saw the clean version and then right after, the subtitled version. The original DVD authors must have made a script so that the buttons would only play whichever half of the video track you chose.
If I had only double-checked the mpeg2 after demuxing it I wouldn't have wasted so many hours of my life!

Apple TV closed captioning text box location

Can the location of the closed caption text box be moved?
It is appearing at the top of the screen when I would like it on the bottom of the screen.

I don't know why does that happen when playing movies directly from ATV, as when I play them in my MBP that gray box doesn't appear, so what I'm doing at the moment is to play them in my MBP and watch them in my TV using Airplay. I know it's annoying, but at least is a way around whilst finding a way to removing that box.

Extract closed captions from OTA HD broadcast for use with DVD SP?

Hi, I'm out of my league here, trying to do a favor for a deaf friend. He will appear on a national TV show, and I'd like to capture his appearance and (if possible) burn it to DVD.
Of course, being deaf, he needs to see the closed captions.
What I've done so far is buy Elgato's eyeTV Hybrid. I can successfully capture HD broadcasts with their embedded closed captions (wow, is that gorgeous!).
I can use the eyeTV software to recompress the audio and video for DVD SP, but the captions don't end up anywhere that I can tell.
Is there any way to extract the closed captioning information for use with DVD SP?
Thanks very much.

I don't think FCP will ever have captioning tools, due to it is a specilized area of post production and third party companies have developed captioning software that addresses this area.
I use the only Mac captioning software, (Mac Caption, made by CPC) that runs on the Mac. The cost for the SD captioning version of Mac Caption retail cost $6,995 USD and the HD version is an additional $2000.00 USD. If your an educational institution, then the price is about half the list, (price can be negotiated with the company at the time of purchase.)
As you can see, this is about half the cost of the FCP suite and I really don't think that Apple will ever get into this area. Most production companies rely on captioning services. In our case, we are an educational facility and therefore must comply with ferderal law, so we caption everything we do, thus why we had to purchase our own software.
The software we use, can do what it is that you are seeking, it can read the caption data from a live video image an convert it to a .scc file, that can be then used in DVD authoring or tape production. It can also read the raster area of a 720x 486 video file and also convert the caption information to a .scc file, as well as creating subtitlilng .stl files for DVD's.
It can also do original captioning, as well as add a text track to QT streaming files, which is how you caption QT steraming files. You can even burn captions into the video image of a steaming file.
Again, most production facilities are going to have to rely on a captioning service, but because we have to caption everything, and most captioning services don't caption QT streaming files, this was another reason we had to purchase our own captioning software.

Why no closed caption?

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