Why Offer iPhone OS update thru iTunes without first backing up media?

Makes no sense...offer an update to the OS and then after it tries to install
tells you of a problem with current iTunes software that will not allow it to continue. Then
it requires setting the phone to factory default and loosing any info between last update.

The first step in the upgrade process is to do a backup.
So what exactly is the problem? Restore the device and when prompted, select from backup.

Similar Messages

  • I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought.

    I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought. I connected my iPhone to my computer and sync'd it hoping that it could download my purchases from the itunes store and then put them back on to my phone but no such luck. When i look at my iphone on my computer and look at tones, they do not show up at all. However, if i click on the "On This iPhone" tab and click on "Tones" the deleted ringtones and altert tones show up...they are just grey'd out and have a dotted circle to the left of them. I also tried to go to the iTunes store on my phone and redownload them and it tells me that i have already purchased this ringtone and asks me if i want to buy it again. I press Cancel. I know when i do that with music it would usually let me redownload the song without buying it again but it wont let me with the ringtones...so how do i get them back? any help would be greatly appreicated

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • I've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading

    i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading

    Hello there, lucyhumphrey.
    The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How can I sync my iPhone with the new iTunes without erasing my iPhone?

    My iTunes computer crashed and I needed to format it. How can I sync my iPhone with the new iTunes without erasing my iPhone?

    See this user tip ...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    From the box the iphone came in:
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.5.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download fromwww.itunes.com/download)"
    You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone.

  • I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information to be declined

    I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.

    Go here:
    https://expresslane.apple.com/Issues.action
    Ask for assistance.

  • My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

    My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

    See here -
    Recovery Mode
    http://support.apple.com/kb/HT1808
    iPad not showing up in iTunes on a PC
    http://www.apple.com/support/ipad/assistant/itunes/
    iPad not showing up on a Mac
    http://support.apple.com/kb/TS1591

  • I forgot my ipod password and when I try to restore and update thru itunes, it keeps timing out when the download is done

    I forgot the password to my ipod touch, when I try t restore and update thru itunes it keeps timing out at the end of the download?

    Try disabling your computer's security software.

  • Why can't I update my iTunes to 11.0 when my MAC OS X is already updated to 10.6.8?

    why can't I update my iTunes to 11.0 when my MAC OS X is already updated to 10.6.8? It keeps telling me that an error ocurred.

    Welcome to the Apple Support Communities
    Download iTunes 11.0.1 from Apple > http://www.apple.com/itunes/download

  • Has any had difficulty downloading an installing the latest IPhone 4 update on ITunes?

    When I try to install the latest IPhone 4 update in ITunes, it downloads the item but at the very end I get an error message telling me the server timed out and to check my internet connection.  I did all this and there are not internet connection issues.  I think I tried all the obvious solutions so far (e.g., I tried the process again, I closed the program and restarted it, rebooted the computer, I tried to "download only"), but the same problem keeps occuring.  Any one else run into this problem? or have a solution?
    Thanks.

    Have you tried temporarily turning off your firewall and antivirus software until the download has completed ?

  • Why my iphone 4s update to ios 8.1.3 digi sim card cant check balance

    why my iphone 4s update to ios 8.1.3 digi sim card cant check balance
    why my iphone 4s update to ios 8.1.3 digi sim card cant check balance
    why my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balance
    why my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balancewhy my iphone 4s update to ios 8.1.3 digi sim card cant check balance
    only in malaysia

    sorry about that. i 1st time to using this to asking question.
    did u know what problem ?  iphone 4s update to ios 8.1.3 digi sim card cant check balance

  • HT4623 iPhone 5, updating using iTunes, iphone could not be updated, error code 3014, iphone is in recovery mode, I have re-installed iTunes twice and each time got the same message

    iPhone 5, updating using iTunes, iphone could not be updated, error code 3014, iphone is in recovery mode, I have re-installed iTunes twice and each time got the same message

    Error 3014
    This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.

  • OS X 10.10.3 update thru' iTunes fails to load and install

    Having already tries SMC and PRAM resets, and having to wait 12 to 15 hours to download it, the OS X 10.10.3 update thru' iTunes fails to complete.  Reasons cited include possible corruption and/or incomplete download.

    Download the 10.10.3 update from Apple Support Downloads, faster and more reliable.
    OS X Yosemite 10.10.3 Combo Update
    Good luck.

  • HT4972 Today I updated - thru itunes- my iphone4, and restored backup, but am stuck in recovery loop and phone screen says "connect to itunes" or "connected to itunes".  I tried turning the phone off and on.  Still stuck.  Help, please?

    Today I updated, thru itunes, my iphone4, and restored backup, but am stuck in setup loop.  After few screens of setup phone says "connect to itunes" or "connected to itunes".  I turned off the phone and turned back on - still stuck.  Help, please?

    Unable to Update or Restore...?
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • Why can't I update my iTunes or apps?

    Why can't I update my iTunes on my iPad....  Or any apps. Tells me "can't connect to iTunes"  even tho password is good?

    iTunes is built into ios and is only a link to the store to buy media, it is not like itunes on a pc and can not be updated outside of an IOS update.
    If you are receiving that error message it means itunes is experiencing server problems, your internet connection is experiencing problems or your firewall/antivirus junk is causing problems.

Maybe you are looking for

  • How to have multiple default dimension members

    Hi There I am using AS2008, when editing a role, under the dimension data tab, under advanced, you can define a default dimension member. However i need my default dimension member to be members, i have tried using a attribute set to true for many me

  • How to crate a new database

    I have installed the XE edition and the home page and all works. What I would like to do is create a simple database and have an application talk to it via OLEDB. Two problems with that: 1) If you want to create a new database, the simplest option is

  • DSL down EVERY month for over a year!

    This is both sad and ridiculous that I've have had my DSL internet go down pretty much every month for over a year now and I can never ever get a reason, requested call back or decent credit/discount for all my pain, suffering, time and heartache thi

  • Electronic Bank Statement Redirect postings using Account Mod

    We wish to redirect postings using the same bank transaction to various bank subaccounts depending on the contents of the note to payee field. We set up the search string and the search string use with a target of account modification. The account sy

  • HT201250 Does Time Machine delete files in back-ups that are deleted on my Mac?

    Does Time Machine delete files in back-ups that are deleted on my Mac?  IOW....if I need to restore a whole back-up, I don't want to restore previously deleted files.