Why oh why won't my fingerprint technology work?

I have reentered my fingerprints multiple times.  The sensor works maybe 3 or 4 times, then fails again, and that is it.  Yes, my finger and thumb are both clean, dry, and lotion free.  When I call Apple, they tell me that they are not getting a lot of complaints about the fingerprint technology.  I don't believe them.  When I went into the store to complain, they gave me a new phone.  No, it doesn't work either.  We have been huge Apple fans since the beginning.  Not so much now.

This sounds kind of weird, but have you tried pressing your phone together and then attempting to use the buttons? I mean put one finger behind your phone near the switches, and one in front by the switches, and pressing your phone together as if it was coming apart.
The same thing happened to my iPhone 3GS, as it literally split in half down the middle, and the switches could no longer make contact to work anymore, because everything had shifted.
If that doesn't work, you can always do the basic troubleshooting steps- turn your phone on and off, reset it, restore it.

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