Why premiere CS% crashes opening project and in encore

I have 12gb ram- CPU-I-7, NVIDIA 5000 plus graphics card, asus 58P motherboard.
I have a 2 hour project on my time line. When I open the project, the system crashes and about 5 minutes later works fine. I now want to export the timeline to Encore to make a dvd menu. Encore imports(dynamic Link) the sequence and at the 50% mark, crashes.but does not want to open. I have no idea why systems are crashing. I have not rendered the sequence in premiere pro as I don't know if I need to when going to encore. Comments would be appreciated.
Leo.

The symptoms you decribe, white screen, the beachball, the not-responding message and the media pending message all are indicative of a Windows problem. Probably you will encounter the same problem when for instance you have 5 large (2+ MB) .HTML files open in Dreamweaver and those files have been modified enternally and need to be reloaded, especially in split mode.
It boils down to the fact that when opening your project, PR needs to get all those files from disk, or at least the indexed and conformed files into memory, as well as the .PEK files and while it is waiting for that to happen, it shows the media pending message. Windows itself is usually in a hurry to show the not-responding message, while it is waiting to finish a requested task, even when it is responding, albeit slowly.
My guess is that you haven't tuned your system yet, see Adobe Forums: Guide for installing and tuning a Vista... which also applies to Win7 and your disk setup may be lacking the necessary speed. After following the tuning steps, you can try to delete the media cache and then reopen your project. It will index and conform your clips again, so be a little bit patient for that process to finish.
Also have a look here: Adobe Forums: Generic Guideline for Disk Setup

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