Why printer status is always ''offline''

hi,
my printer hp officejet pro 8600 (network) cannot print for two days. printer status is always show as ''offline''.
thanks

Hi anil-jing,
I can help you with the offline message you are seeing. Please use the instructions in the following document to troubleshoot the issue and get the printer working again. 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print.
Please let me know if this resolves the issue. If you require additional assistance, post back with your operating system and version, Mac or Windows, as well as whether you have the printer setup wirelessly or with a USB.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

I have a canon MP610 printer and it is always offline and i don't know how to fix it. I have a mac lion.

I have canon mp610 printer connected to my mac lion pc...It is always offline and i don't know how to fix this problem.

Does File > Work Offline has a check mark when that happens?
You can try to create a new Boolean pref with the name network.manage-offline-status and set the value to false.<br />
Right-click on the about:config page to open the right-click context menu and use "New > Boolean" to create a new Boolean pref.
Name: network.manage-offline-status
Value: false
See also http://kb.mozillazine.org/about%3Aconfig

Why can't I print from Illustrator a non-faded print. It always prints as if I wanted a proof or something.

Why can't I print from Illustrator a non-faded print. It always prints as if I wanted a proof or something.

YOu have not provided any system info, version info or details about your printer. This is not going anywhere beyond stating the obvious - your system is not color managed.
Mylenium

MacBook Pro email issues why are they always offline??

this computer only a year old and frequently my Gmail and Yahoo accounts are always Offline Why???

Try turning Find My iPhone and Find My Mac off in settings, then back on.

HP Envy 5530 Always offline when attempting to print from WORD 2013

Hi,
My ENVY 5530 always appears offline when I'm trying to print from WORD 2013. HP SCAN DOCTOR doesn't help. I always need first to RESTART MY LAPTOP while my PRINTER IS ON. AFTER RESTARTING that will be the time the printer will appear ONLINE in my WORD 2013.
Being this case. I've noticed that I SHOULD FIRST TURN ON MY PRINTER before TURNING ON MY LAPTOP so my printer will appear ONLINE in word 2013. Using this workaround is inconvenient for me. And also when I am able to print from WORD 2013 IT DOESN'T PRINT ALL PAGES.. Please help. This printer should be helpful instead it was a disaster. Not really convenient.

Thanks for letting me know the printer isn't going offline now Envy5530User. But you are still unable to print a multiple page document though.
Can you print multiple page documents from other applications, or are you just having this issue with Office 365?
If the issue is just with Office 365, it might be a setting in the application. I would contact Microsoft for further assistance.
Please take a look at this document from my co-worker if you are having this issue with all applications. Missing or partial print issues on Windows 8 / 8.1.
If the issue persists, following the steps in this document for Print Jobs are Stuck in the Print Queue.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer ALWAYS offline

I have had this printer for a few months and at first it worked great. Now it is ALWAYS offline and no matter what I do, turn it off and on, unplug it run diagnostics, it won't work. ti print one page it takes me a good 45 mins or more to just mess around with all the programs to get it to work. I am very dissappointed in this printer. Wish i could return it for a refund.

Hi , Welcome to the HP Support Forums! I see your HP Deskjet 2540 is showing as 'Offline', it prints slowly and you have not been able to get it back online. I would like you to run the Print and Scan Doctor > www.hp.com/go/tools-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers. If you run the PSDR and are still getting the Printer offline error, I would like you to continue here: 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print I will watch for your reply, please let me know the outcome.

HT4759 my macbook pro alway offline why plz help me

if i find my mack book pro but its alway offline but my mobil is online what is that?

Welcome to Apple Support Communities
Your MacBook appears offline because of three reasons:
1. Your MacBook is turned off;
2. Your MacBook isn't connected to a Wi-Fi network, or;
3. Another person has changed the Apple ID for iCloud in your MacBook or has disabled Find my Mac.
If your Mac was stolen, report it to the police and keep tracking your Mac in Find my iPhone in case it comes online

I have problems in communication between my notebook and Epson printer. It goes offline everytime I unplug it from the notebook and there is no way how to switch it on. Although the printer is recognized and scanning is not a problem. Any solution?

I have problems in communication between my notebook and Epson printer. It goes offline everytime I unplug it from the notebook and there is no way how to switch it on. Although the printer is recognized and scanning is not a problem. Any solution?

this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem..

Printer Status Report

Printer: HP Photosmart 5515 on the label (but HP Photosmart 5510d B111h on the Printer Status Report).
Operating system: Win 7
Why does item 25 in my Printer Status Report show incorrect "Ink Install" dates? Depending on the colour, the date of installation of each ink cartridge is given as four or five days earlier than the actual date of replacement. I would have thought that the date would be exactly as per my desktop computer to which the printer is connected via a USB cable.
The printer is less than one year old and has given the incorrect dates from the moment the original set-up cartridges were replaced.

HI LincsP,
You are correct that the dates should in fact change and show the exact dates. This will not affect your ability to print or print quality at all. It may have something to do with you needing a product update. You can click here to find out how to check for a product update on your printer.
When it's time to change a cartridge next time print the Status report before you replace it and then again right after you replace it. If the same thing happens please scan the sheets and attach them to this thread for me to look at.
Let us know what happens.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Problem with this out.print(status.equals(

Hi i've got another problem.
The following codes is as follows:
String status = (String)rs.getString("Status"); //status is either "O" - Open or "C" - closed
out.print(status)
out.print(status.equals("O"));
it returns me FALSE even in my database it is O... I am not sure why.. can someone enlighten me? and it works if i use
out.print(status.charAt(0) == ('O');
I am not sure why..
please reply asap... thanks

try follows
out.print(status) ;
status.trim();
out.print(status.equals("O"));That won't change anything. status.trim() won't actually change status; it just returns a substring. If you actually want it trimmed, you should do this:
status=status.trim();
out.print(status);
out.print(status.equals("O"));

Skype status is always available on windows, even ...

skype status is always available on windows, even after logging out. how to fix that?

Alright, so if you have tried the previous steps and it did not work, then let's try something else.
Do you have another account? If so: Sign into the other account and add yourself. Sign back into your own account and add your other account. Sign off your main account and sign onto your other account and check your online status. If you are still online, you may have followed the previous step improperly or someone may have hijacked your account via the P2P version of Skype (which you should change your password right away so that the other user will be logged out.)
That being said, you can also have a friend or family member who has you on their contact list call you to determine if the account rings after you knowingly disconnected everywhere. If it rings, someone running under the older protocol of Skype may be utilising your account without your notice (or your account has been hijacked.)
If, in any situation, you choose to call your own account after you're knowingly offline and someone you do not know answers your call, do not attempt to acquaint with the hijacker or unknown person on your own as it may not be the best course of action to take for recovering your account. Do not interact with those you do not know and simply hang up right away if you do not feel comfortable speaking with the unknown person.
So let me run down the steps for you:
Check what others see of you.
If others still see you online and you followed the previous post completely and it still occurs, change your password immediately. Someone could be using Skype's older protocol to get into your account. Changing your password will sign them off.
Should you choose to, you can have someone call the always available account and observe the response. If someone responds and you do not know them, do not attempt to get acquainted with them.
Hopefully, this time around, this solution should help you. I know it sounds complex, but if you're saying you've tried absolutely everything else, then maybe getting creative should be pretty interesting enough to work.
I.T. Professional
Virtualisation Solutions (VCA-DCV - VMware)
Donating time to help you here with your Skype needs.
If I've answered your question, feel free to "Kudo" me!

Appliance printer status page

New install of iPrint Appliance 1.0.1.69. The printer status page
https://servername/PsmStatus takes a user name password but then displays
Server Error! The server encounter an internal error and was unable to
complete your request. Error 500. Either the server is overloaded or
there was an error in a CGI script.
Is this a cert error?

On 11/09/2014 21:34, stever wrote:
> New install of iPrint Appliance 1.0.1.69.
Any particular reason why you installed iPrint Appliance version 1.0.1
and not 1.1 which was recently released[1]?
HTH.
[1] https://download.novell.com/Download...d=MPaEAM3RuUE~
Simon
Novell Knowledge Partner
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below. Thanks.

Why :system.block_status is always "Query"?

Hi,
When I check the status of block(using :system.block_status),the status is always "QUERY".Why the status never changes to "CHANGED" OR "NEW"??
Can help me??
Thanks.

If your block is a non-db block, then :SYSTEM.FORM_STATUS will return NEW when you run the form and do not change anything. If you type-in any value in any item, its status will change to QUERY.
But if it is a db block, then :SYSTEM.FORM_STATUS will return NEW on form opening, CHANGED when anything is changed on the form and QUERY if you queried it.
You may try with a simple form with just couple of text items and a button on it. Under WHEN-BUTTON-PRESSED trigger, message out the :SYSTEM.FORM_STATUS and see what it returns to you. Then change the block to a DB Block and try the same thing. You'll notice the difference.
You may also look into :SYSTEM.BLOCK_STATUS and :SYSTEM.RECORD_STATUS.
Hope it helps!

Xerox Phaser 7800 Printer Status issue

I have a Xerox Phaser 7800 printer printing to a Windows 2008 Server R2 print server. While printing to the server the Xerox printer setup will continue to insert print jobs into the queue that say "Printer Status". The "Printer Status", print jobs can be deleted without effecting the final printing. They will also timeout if you just leave them in the queue. From what we can tell, these "Printer Status" jobs are asking for status info before sending the print job (is paper loaded, toner leverls OK, etc...) Why they need this info... I don't know. When the Xerox printer setup is printing directly to the printer, the printer responds approperiatley and everything is fine.
Since we operate in a public printing environement (University) we need to be able to control access to the printer via a printer server.
Xerox's official stance on this is that they do not support printing from Mac OS X to a Windows print server. It is an unsupported configuration. This seems to be a commone stance for printier manufactures. We have a Ricoh printer with similar issues.
On the Ricoh printer we were able to locate the section of the PPD code that makes the similar request of printer status and comment out those lines so the request is no longer sent. I'm having a little more trouble with the Xerox PPD in locating the lines of code to comment out.
If anyone has experience editing PPDs you help would be greatly appreciated!
If anyone has influence at Xerox, help them understand their mistake and to at the very least change the PPD to allow the "Printer Status" requests to be suppressed as part of the printer setup.
Karl Owens
Technology Services Coordinator
University of Oregon
School of Architecture & Allied Arts

Same issue here with Adobe Reader XI 11.0.06. It will NOT collate whatsoever, regardless of the settings on the Print Dialog or the Printer Properties. It works with all other apps. Using HP Postscript drivers that come with Windows 7 SP1.

Wireless CP1025nw always offline on PC but ok on Mac

System is Win 7 premium 64. Printer is cp1025nw connected wirelessly. Printer worked great for 2 months. At this stage the printer is always offline on my PC but works fine on MAC. I reinstalled the drivers and ran HP utility, however to no avail. Still printer defaults to offline all the time, although printer is not offline and can print to it from MAC. Please help. Thanks

uslawyer007 wrote:
Thank you for your suggestion. I reset the print spooler as recommended and restarted the system, to no avail. The printer does not print and still shows offline. I can ping the IP and print from other laptops. My Macs work fine. I uninstalled the printer and reinstalled it too ... did not work. After a reinstall, it starts as being online, then goes offline the minute I send a print job to it. It should work at least for a while after the reinstall, however, does not. Any other ideas?
Humm. Try thie Home Netork Diagnostic Utility. See if that detects and problems and is able to solve the problem. Did you use the CD to reinstall the printer software? If so I would go ahead and uninstall it again and reinstall using the software here: HP LaserJet Full Feature Software and Driver which was updated 2 months ago.
Let me know if any of these steps fix the issue.
Thanks,
-SeanS
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Why printer status is always ''offline''

Similar Messages

Maybe you are looking for