Why repeated "Your Mail index has been damaged" errors?
In my Mail.app (running on a white MacBook Pro with Snow Leopard) I frequently (sometimes daily) get the "Your Mail index has been damaged. To repair it, quit Mail." messages. Either letting the system repair or just Force Quit & restarting then I'm away again, but only for a few hours or days.
Any ideas how to debug what's causing this? It's making Mail totally unusable.
I use IMAP for about 5 accounts with this app. I don't have any problems with other Mail clients.
Thanks, Michael
I am not a clued up user as you might realise. I do not get nor can a search find a library folder nor any of the other files you have mentioned
The screenshot I have is
Sorry to be so basic.
Similar Messages
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Your mail index has been damaged. should I delete all of my Envelope Index files?
When I attempt to launch mail, it begins by telling me that I need to import messages. Then it says upgrading mail database, then migrating data, then upgrade failed, click continue to launch mail assistant. When you click on that, the next message that comes up is your mail index has been damaged and will be fixed the next time Mail launches, only it doesn't. I go through the entire process again. Someone last night said something about deleting the Envelope Index files. Should I get rid of all of them? The person mentioned 3 of the files (Envelope Index, Envelope Index-wal, Envelope Index-shm), but I have 15 files altogether.
I should add that several of the Envelope Index files are in two different places; the bulk are in Library/Mail/V2-Temp.noindex/MailData/, the rest are in Library/Mail/
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Your mail index has been damaged
I recently upgraded my I-max to Yosemite. Now my email is not working. Says" Your mail index has been damaged. To repair it, quit mail. Your mail boxes and messages will be preserved".
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Launch Mail. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Your Mail Index has been damaged. To repair it, quit Mail.
This is the second time in two weeks this has happened. Last time, it worked (Mail says it has to import messages) BUT: I end up with 35,000 unread emails, when I had 73 before!
I have 7 email accounts here, all running IMAP, 1 gmail.
We've had lots of little transient electrical drops lately but the APS seems to catch them almost instantly.
Is there some alternate way for me to avoid the Import action? Some other way to rebuild the index w/o doing this import?
What is Mail doing using an import? Where is it importing from?I am not a clued up user as you might realise. I do not get nor can a search find a library folder nor any of the other files you have mentioned
The screenshot I have is
Sorry to be so basic. -
HT204266 How to reset an "Your Apple ID Has Been Disabled" Error
Having trouble updating apps due to "Your Apple ID Has Been Disabled" error on IPhone 3GS and Windows 7 ITunes. How can I reset?
Welcome to the Apple community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
My MAIL index has been reshuffled
A few days ago I noticed that the order of the items in the column to the left of my E-mail library had been changed. I could still find my IN and OUT folders, so that didn't bother me. Today, however, I noticed that certain files were missing. I make it a practice of storing E-mail messages. I have files for LOCAL and OVERSEAS, into which I place the appropriate messages. Today both of those files are missing. Is there a way to restore my original index layout? I might add that another change is that I now have many files there that weren't there before. In other words, I don't want them there.
Eric Root wrote:
Finder/Sidebar - under Favorites do you see a 'house' looking icon? That is your user folder and it should be labeled with your user name. If you don't see it, of to Finder/Preferences/Sidebar and check the 'house' icon under Favorites. Once you see the user folder, select it and there should be a sub-folder named Pictures, which should contain your iPhoto Library.
You can also access it through the hard drive/Users.
Thanks for your patience and tolerance. Yes, I know that little icon. A few days ago, I noticed that it was missing, so I had to drag it into place. I've always heard of it referred to as "home". You're right., It does have my user name. Anyway, I now have to do something which I dread even more: treating the underside of my mobile home with termiticide. I'll be there for the next several hours, and it's now hot and muggy. I doubt that I'll have energy enough to continue with my computer when I return. There's always tomorrow, though. Thanks for your help. -
"Your Apple ID has been disabled" Error
Good Afternoon,
I keep getting this message whenever I am trying to download or update my apps. This randomly started yesterday. I have reset my password already, logged in and out multiple times, connected to iTunes and accessed it on my PC. What's the next step? Any help would be appriciated.
Thanks!Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions -
I just got my iPhone 4 yesterday after having a Blackberry for 3 years. Everytime I try to download any type of application it keeps displaying "Your Apple ID has been disabled." Before activating my iPhone I downloaded the most recent iTunes. I even went back today I reset my password after some minor research made the suggestion. I sent an e-mail off to to Apple last night after their Apple tech was no help at all. He is the one that suggested the e-mail and that he could not help me. I am really frustrated at this point. I am hoping that someone will be able to help me out. I was extremely excited about getting my new iPhone 4 and now I am just over it! Help please!!!
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
Is this e-mail a scam: "Your Apple Information has been updated."
Can anyone steer my the right way or let me know if this is a scam? I think yes...
I got an e-mail titled "Your Apple Information has been updated." is this a scam? The content says: The following changes to your Apple ID (my ID) were made on June 15, 2014 at 5:40:30 PM (GMT): Shipping and/or billing address If you need additional...
I didn't know where to post this either. Obviously, this is why I could be an easy sucker for a scam if I can't even figure out where to posty my question online!Forward it to [email protected] (see http://support.apple.com/kb/HT4933).
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I tried to buy on itunes and it said" your apple id has been disabled".Do you know why and how do I fix it?
If changing your passwords does not solve, then contact itunes support
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My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I have 2 ipad 2s. On the newer one I could log in and update to IOS 5 withno problem. On the older one I get the message "Your Apple ID has been disabled." No other explanation. Why can I log in on one ipad and I'm disabled on the other?
Well, I spoke too soon. Yes, I'm using the same account on both iPads, but I just changed my password for the umpteenth time and now I get the disabled message on both iPads. Just yesterday I was able to upgrade one to IOS 5 but got the error message on the other. I'm getting more confused by the minute.
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Why can't I open a pdf file on my desktop? I have Adobe Reader and running OS 10.10.1 I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I tried that.
I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). -
On my I Pad I am getting a message tha says "Your Apple ID has been disabled". Nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?
Read the article you linked.
If changing your password does not resolve, then contact itunes support -
I am unable to register my debit card after creating my apple ID. Whenever i click "continue" after filling all the debit card details, it shows that, "Your payement method has been declined". Please help me people, why is it so.? Also, i would ike to tell that my bank is, Union Bank Of India and it facilitates the auto conversion, rupee to dollar.. I think there is a different problem. Please help me guys.!!
The card must be issued in the same country as the store you are trying to use. If you're trying to sign up for the US Apple Store, it must be a US card with a US billing address. If you're trying to sign up in India, it must be an Indian card with an Indian billing address.
Apple will run a small charge, which will be credited back, to make sure the card is valid. If it is a debit card and you do not have enough in the account to cover the authorization, it will be declined.
It is possible the currency conversion you mentioned may be causing a problem. Contact the issuing bank if you are sure you have enough in the account and you are signing up for the correct store.
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