Why should i pay a bill about an app, when the money will write of from my appstorecredit?

a few days ago, i had a new e-mail.. from ITunes. I should pay for a bill although i had enough money on my appstorecredit.

Are you sure it's not just the normal receipt for a purchase? If it's definitely indicating that you owe money and you're sure it's for a purchase you made - if it's asking you for any personal information and it's not for a valid purchase, the email could be a phish - go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • HT5622 hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem!

    hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem! and in the billing info there is pop-up box saying i have accessed my account from didfferent computer but no i have been doing it from the same pc. please help me out.

    Tap Settings > General > International. Make sure the Region Format is correct.
    As for your Apple ID. Tap Settings > Store > Apple ID > iForgot
    Resetting your Apple ID may help.
    Congrats on your new iPad !!!

  • Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil?

    Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil?  I am releasing a web dev. biz. so please help.
    We understand a price plus due adobe brazil technical marketing and products support but 90% higher?  As you know we also have exchange rate problems so please help us offering a better price.

    Hi SILVEIRA,
    The explaination I have regarding the price difference is this
    Adobe decides the price at which it sells its product on the Adobe Store.  A number of factors influence our regional pricing including local market conditions and the cost of doing business in that region.  Please note that resellers are free to decide at which price they sell Adobe products, which can be less than the price on the Adobe Store.
    We establish our prices for Creative Suite products in U.S. dollars, Euros, Yen, British Pound and Australian dollars on a regional basis using a consistent methodology. Local market conditions significantly influence our pricing – these include the costs of doing business in different regions and customer research that assesses the value of the product in the local market.
    We conduct the majority of our business through our retail and licensing channels. We depend on our retail partners in local markets to help us reach as many customers as possible, support those customers, and much more.
    As stated, the cost of doing business in the rest of the world is higher than in North America. That higher cost is reflected in some of our pricing and would remain no matter how customers chose to purchase. For example, customers will still read about our products through local press to whom we reach out; they will meet local Adobe sales people who conduct seminars, participate in user groups, and visit large customers; and they will rely on support resources that Adobe makes available in these markets. All of these efforts impact the business costs of securing the sale, whether that sale is delivered online or in a box.
    -Dave

  • I bought 3 films and none of them had subtitles or alternative languages: why? I paid full price (like a dvd) without the same options. Why should I pay the same price? What I want is to change languages or to have subtitles (Kung Fu Panda2 and Rise..apes

    I bought 3 films and none of them had subtitles or alternative languages: why? I paid full price (like a dvd) without the same options. Why should I pay the same price? What I want is to change languages or to have subtitles (Kung Fu Panda2 and Rise of the Planet of the Apes and SpongeBob).
    Pease tell me.
    Best Regards

    You can't change languages in any of the movies offered in the store. Some movies have subtitles but it is in the same language as the movie.
    Depending on what country you are in, you may get movies in that countries native language.

  • I updated the mavericks and blocked the iphoto access and now it has a cost to reactivate. Why should I pay again if i bought the ilife previously?

    I updated the mavericks and blocked the iphoto access and now it has a cost to reactivate. Why should I pay again if i bought the ilife previously?

    what version of iPhoto do you have? If you have iPhoto '11 you can update to version 9.5 for free  --  if you have an older version you must purchase the upgrade to iPhoto '11
    LN

  • Since updating to io7 I have lost wifi capability on my i4s , not happy as phone was perfect before update . Apple said my hardware will need replacing , their fault , why should I pay !!!!

    Since updating to io7 I have lost wifi capability and certain other Stuff too, called apple and was told my hardware will need replacing as out of warranty . My phone was perfect before update, why should I pay!!!!!

    Here is a somewhat related thread on Mavericks possibly burning out graphics cards.
    http://forums.macrumors.com/showthread.php?t=1663022

  • HT201272 Why should I pay again when I've lost games when I up dated

    Why should I pay again when I've lost games when I up dated

    iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
    Can I play my rental on more than one device?
        * If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
        * If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

  • Why should I pay 3.5 times as Much Aperture in Switzerland in France?

    Why should I pay 3.5 times as Much Aperture in Switzerland in France?

    If you have the option of which to buy, of course buy the cheaper one.
    As to why the prices are different?  Are all Swiss apps more expensive?  Are there taxes in one country and not in the other?  There is no inherent reason why prices in one store should be the equivalent in another - almost no product is so.  Why would or even should they be?

  • I am trying to pay my bill online.  However, when I click the "submit" key, it tells me my "nickname" is incorrect.  What the heck is a nickname?  I have never had this trouble before.

    I am trying to pay my bill online.  However, when I click the "submit" key, it tells me my "nickname" is incorrect.  What the heck is a nickname?  I have never had this trouble before.

    Had the same problem. Here's how I sorted it out, not including yelling at my PC or ranting in my own thread (that's optional): First you want to delete your saved payment option. If you try this and it does not delete, log out and back in. It should be gone. Now re-enter your payment option (credit card number or whatever you are using) and if it asks if you want to save the data for future use, make sure you give it a nickname that doesn't include any special characters. Hope this works for you!

  • I started a download in app store and confirmed the billing information. if i cancel the download will i still pay for it?

    i started a download in app store and confirmed the billing information. if i cancel the download will i still pay for it?

    See this App Store Apple note: http://support.apple.com/kb/TS3624 and http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing

  • Hi, I would like know why I am paying $20 for a single app subcription when everyone else seems to be paying only $10?

    Hi, I would like know why I am paying $20 for a single app subcription when everyone else seems to be paying only $10?

    Hi John,
    Thank you for your response.  I have just had everything sorted out on your on-line chat with Justin.  I didn’t understand the difference between the two subscriptions.  I don’t need to store images in the cloud so I have changed to the $10/month plan.
    Regards,
    Louise.
    J

  • I need to buy a new macbook pro/i am from OR, but i am in PA now/when i asked about that i found the tax will be around 100$/there is some one said to me that if i have the ID state of OR i would be able to buy it by the samr price/is it true ?

    i need to buy a new macbook pro/i am from OR, but i am in PA now/when i asked about that i found the tax will be around 100$/there is some one said to me that if i have the ID state of OR i would be able to buy it by the samr price/is it true ?

    Goods delivered to you for personal or business use (not for resale) in Pennsylvania are subject to Pennsylvania state sales tax.
    If you are exempt from Pennsylvania state sales tax, or are a Not-for-profit corporation and have a DBA certificate in Pennsylvania, you may be able to buy tax-free. I doubt this.
    If you have the goods delivered to your address in Oregon, and there is no state sales tax in Oregon, you would not have to pay state sales tax.
    Since Apple does business in all 50 states, they are also obligated to charge you sales tax (for the state where the goods are delivered) when you buy from the Apple Online store.

  • Hey iphone an iphone 3g and i only have about 13 apps and the yellow bar on itunes for my phone is way to big i deleted all my photos all my music every thing i ryed restoring ans all it still takes up space for sum reason ?? please someone help me

    hey iphone an iphone 3g and i only have about 13 apps and the yellow bar on itunes for my phone is way to big i deleted all my photos all my music every thing i ryed restoring ans all it still takes up space for sum reason ?? please someone help me

    If Other (the yellow bar) is too big something is corrupted.  The only solution (that I know of) is to restore from your most recent backup using iTunes (see http://support.apple.com/kb/ht1766).

  • Why can't i use credit card on app store its money on it and its an visa card

    why can't i use credit card on app store its money on it and its an visa card

    Credit cards do need to be from the same country as your account, which may or may not apple, but if you're visiting from another country and trying to use, for example, a UK card in the US app store, it won't work.
    Could you have typo'd a number? Or could the card be expired?
    http://support.apple.com/kb/HT5552
    has more info on what's accepted.
    Is this a visa gift card? I seem to recall people having issues with credit card gift cards.

  • Why can't Verizon answer when the G3 will get the Lolipop update?

    When I had my Nokia Icon, I had to wait months and month and months to get the official 8.1 non-buggy official update. I asked Verizon monthly when I would get this update to have the same experience all their customers with OLDER phones were having. They NEVER had an answer. I cannot explain how ****** off I was because the sales rep that sold it to me explained it would be one of the first phones to get 8.1. Now, I have left the WP environment because of the sour experience, and I see that I have a phone again that is out of date. I understand it was just released, so it's different. Why can't Verizon step up to the plate and answer? Why cant they man it up to make the transition faster? Feels like the pretty just ignore everyone and tell them to **** off since we already give them money.

    @CitizenDigital, the answer can probably boil down to this.  There is a team of people that have to review this update when it arrives at the corporate office. Once the "paperwork" has been reviewed, the files need to be reviewed, then the update needs to be tested, then an entire rollout plan needs to be put in place.  The people in charge of officially releasing the update to the public are probably waiting on the group of technical engineers to give the thumbs up by some email or morning meeting.  Until they do, "Verizon" wont know when the update will be ready.  All they hear from the tech boys is Hold On, We're testing.  I work in a similar industry so I see how the ball rolls in situations like this.

Maybe you are looking for

  • Problems with formatting in Pages 5.1?

    I have been trying to save off a document which contains text and graphics as a Pages document and also by Exporting it as a PDF.  The formatting keeps changing on both! For example, sometimes the text disappeared or ceased to be formatted correctly.

  • Problem recording video with canopus advc110

    I am trying to record video from a Hitachi KP-M2RN-S3 camera connected through a Canopus ADVC110 to a firewire port in a brand new Mac Mini.  I can see and record video from the camera in iMovie; in QuickTime, I can see/select the ADVC110 input, but

  • Se10 : transporting functiongroups and function modules

    We have a function group ZGROUP. In this group we have several function modules.(ZXX,ZXX1,ZXX2, etc) Now we have to make some changes : One Abap consultant (A) is changing one function module(ZXX) in the group zgroup. Another Abap consultant(B) is ma

  • Length of message received from JTAPI Gateway (805306376) exceeds maximum (65535)

    Hi Im getting following error from PG Server,Can you please explain what does it mean ? Protocol Error.  Length of message received from JTAPI Gateway (805306376) exceeds maximum (65535). Fail: sendMsg: MessageType: 30 GWMSG.Message Total Length (127

  • About Local Calculations in query designer

    Hello Gurus,          please illustrate how to use following setting by example: 1. Calculate Result As. 2. Calculate Single Values As.. 3. Also Apply to Results. 4. Cumulative 5. Calculation Direction Many thanks, Frank