Why should the Apple TV download movies its its not authorized to play ?

Why should the Apple TV download movies its its not authorized to play ? If the Apple TV is not authorized, how come the itunes store still goes ahead to download anyway ?

You need to be a bit more specific here.
Surely you're not suggesting iTunes or AppleTv are downloading things you've not purchased and therefore not entitled to play.
If it's something you've bought then there may be an authorisation issue with iTunes, AppleTv which could be due to a glitch (reboot AppleTV) or local/distant network issues.

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Why will the Apple music app on my iPad not play certain songs???

Hi,
Suddenly I noticed that certain songs, that will play without problem within iTunes on my PC, and with no problem on my iPhone 4S, will NOT play at all on my iPad (MB293KS) running iOS 5.1.1...
I have reset the iPad and then downloaded everything again, but the problem is till there. The songs that will not play are AAC-files and sampled in 44,100 kHz, 256 kbit.
If I use a third party player on the same iPad, like Bongiovi DPS, the songs play all right!!! So it seems that something is really wrong with the Apple Music App on this particular iPad??? What can I do about this? Are there any other music player I should concider as replacements for the Apple Music App? (Besides the Bongioivi, that is...).
Thanks!

I have now updated to the new iOS 6.1, but still this problem persists! How is it even possible to be able to play the songs in iTunes, on my PC, and on the specified iPad, using for example the Bongioivi app, but NOT when I use Apple's built in Music app?
So before the 5.1 upgrade, the songs were playing all right. But AFTER this upgrade, and still after the 6.1, they won't play???

Why do the songs I downloaded to my Ipad not sync to my ipod?

I purchased songs on my Ipad that have not been synced to my ipod. Any suggestions?

Hi, Kathie1945.
The easiest way to handle this is to download the past purchase on your computer through iTunes, then after that just sync the iPod with iTunes. If your iPod is an iPod touch, you can download past purchases directly on the device.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
Jason H.

Every time i try to play movie, i get not authorized to play MY movies on MY itunes, help.

need to authorize my movies to play on my itunes on my computer and that doesn't work. says i'm already authorized, I know that. APPLE, DON'T YOU CARE ABOUT THE PRODUCT YOU PUT OUT THERE. I BUY YOUR PRODUCTS SO I CAN BE TOTALLY FRUSTRATED!!!!!!!!!!

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

I cannot hear the vocals on downloaded movies on Apple TV. Ithe background music and sound effects only. What can I do to fix this please?

I cannot hear the vocals on downloaded movies on Apple TV.
I can hear the background music and sound effects only.
What can I do to fix this please?

Most movies have Dolby surround sound. Seems like you don't have all sound channels coming out of your speakers.
Is the AppleTV connected to a receiver or to a TV?
If you have a receiver that supports dolby surround you should configure the sound settings of the Apple TV and receiver accordingly.
If it's connected to a TV the audio setting "Dolby Digital" in the Apple TV should be set to off.

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

TS1717 The first few movies I rented began to play shortly after the download started, but the one I'm renting today will not let me play during the download. Why?

The first few movies I rented began to play shortly after the download started, but the one I'm renting today will not let me play during the download. Why?

Does anything here help: http://support.apple.com/kb/TS1389?viewlocale=en_US

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

AshwinVC wrote:
I reset the system and issue gets resolved.
How?

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

I bought a mac book pro and apple promised upgradation to lion aosx but yet nothing rcvd , want to ask how much time it takes for them to send me the code to download it (now its more than a week i purchased this mac)

i bought a mac book pro and apple promised upgradation to lion aosx but yet nothing rcvd , want to ask how much time it takes for them to send me the code to download it (now its more than a week i purchased this mac)

http://www.apple.com/macosx/uptodate/

Why does the Apple ID sign in window say connection failed when I try to sign in?

I bought a Macbook Pro from a friend but I need to clear it and set up everything. I am trying to download the new OS software. However when I try to sign in to download the new software "Connection failed" pops up in little red letters. Why is this happening? My apple ID is correct and verified. I have no clue what to do. Help!

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

My mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be?

my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!

First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

HT1657 HOW DO I FIND MY DOWNLOADED MOVIE. ITS NOT ON MY COMPUTER OR ITUNES LIBRARY.

HOW DO I FIND MY DOWNLOADED MOVIE. ITS NOT ON MY COMPUTER OR ITUNES LIBRARY.
<Edited by Host>

Welcome to the Apple Community.
Have you looked in your video app.

Why do the songs I download get cut off

why do the songs I download get cut off

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].
What happens if you restart iTunes?
Look in the Recently Added playlist. What happens if in the Get Info window you add the lettter (any letter actually) "X" to the end of the artist name, then remove it?
Right click on a problem file in the Recently Added playlist and then Show In Playlist > Music Do you see it?
Delete the files from iTunes but do not let iTunes move them to the trash. Now go to where they are located in Finder and add them again. Does that work?
If you don't see it in Recently Added, make a new playlist window and drag the files from where iTunes put them to an empty playlist. Do they show?
Please post a response. I make various suggstions here at least once a day in response to this issue and I have no idea if they work for people.

How do I correct problems with my trackpad were it is either unresponsive to my finger as a mouse or the cursor appears to move on its own at times?

How do I correct problems with my trackpad where it is either unresponsive to my finger as a mouse or the cursor appears to move on its own at times?

http://support.apple.com/kb/TS1248
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If these steps do not help, contact Apple.

Why should the Apple TV download movies its its not authorized to play ?

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