Why sign in to use Elements 12

I have just purchased Adobe Elements 12 to convert from a trial version.
It appears that I cannot run it unless I am signed in to Adobe. Why?
I never had this issue with Elements 11

Sign-in has replaced the activation method of previous versions.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Similar Messages

  • Why can't I use elements 12 after upgrading to OS X Yosemite it keeps hanging?

    Since I upgraded to OSX Yosemite elements 12 stopped working and hangs all the time.

    Have you tried using a magic mouse or wired mouse? Otherwise try trashing the prefs.
    Quit Organizer. Launch Finder and hold down the Alt (option key) and click the Go menu; then choose Library. The Library is hidden unless the Alt key is pressed.
    Then go to preferences and delete the following files:
    com.adobe.PhotoshopElements.plist
    Adobe Photoshop Elements 12 Paths
    Adobe Photoshop Elements 12 Settings
    There are also a couple relating to the Organizer:
    com.Adobe.ElementsOrganizer12.plis
    com.Adobe.Elements Organizer.12.0.plist
    After deleting those files re-launch Elements.

  • Why do I need to be signed into my Adobe ID to use Elements Editor?

    Everytime I use Elements Editor I am automatically logged onto Adobe.   Why is this when I always thought Elemens was a Stand Alone piece of software?

    Whilst I was typing my previous message I recieved a mail from Adobe:     
    Welcome. We’re glad you’ve joined us.
    Thanks for joining Creative Cloud. We thought we’d send along a few ideas to help you get started.
    Get 30-day trials of all-new versions of creative desktop apps that make everyday tasks easier and faster while delivering new support for cutting-edge hardware and standards.
    Easily upload and share your files, or post your work to the Behance community of creative professionals to get feedback, find inspiration, and connect with new opportunities.
    Express your creativity on-the-go using our new and improved range of mobile apps.
    Get started
    I have NOT joined the creative cloud as far as I am aware .......... I have purchased Elements 13 .... a Stand Alone piece of software ........ I repeat I have not purchased any CC apps from Adobe nor anyone else!!!!   So why thank me for doing so????

  • I used an American Express card to purchase my Ipad from Apple online. I have an Apple ID. why can't I use Amex as my payment method when signing in to Itunes?

    I have an Apple ID, created when I recently purchased an ipad from Apple online. I used my Amex as payment method. Why can I not use my Amex as payment method when signing in to iTunes for the first time?

    Yup, I'm a Kiwi, living in sunny Blenheim. Just seems odd that I can use Amex for purchasing in the Apple store but not in the iTunes store. Perhaps the higher charge set by Amex is not  economic for small purchases? Anyway,
    I know now what to do now - buy an iTunes gift card and enter the activation code to redeem and sign up. Sorted! Thanks Kappy for taking an interest in my query.

  • I am using elements 10 and only getting audio not video.  Can anyone please explain why? I am a total newbie to video.

    I am using elements 10 and only getting audio not video.  Can anyone please explain why? I am a total newbie to video.

    greenfrogstone
    Just saw your thread, and it looked like a candidate for the Premiere Elements 10 NVIDIA GeForce Roll Back the Driver issue. If your computer uses a NVIDIA GeForce video card/graphics card, then the following applies to you. You do not want to update the driver. Rather you want to roll back the driver version, probably to about May 2013. For your convenience I have done a copy/paste of the forum announcement which gives all the details and fix of the matter.
    Premiere Elements 10 NVIDIA Video Card Driver Roll Back
    If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
    Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
    Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
    http://forums.adobe.com/thread/1317675
    Older NVIDIA GeForce drivers can be found
    http://www.nvidia.com/Download/Find.aspx?lang=en-us
    A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
    http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
    This matter has been very specific to the Premiere Elements 10 NVIDIA GeForce card user. So, if your computer is using other than a NVIDIA GeForce card, it is likely that the message does not apply to you, and we can then explore other troubleshooting possibities.
    Looking forward to your follow up. Do not hesitate to ask for clarification on anything written here.
    Thanks.
    ATR

  • Using Elements 12 for a year and had to uninstall and reinstall it on same computer. Going to Editor I got message to sign in and register [again] but could not do this as I got message that I was offline or the computer clock was wrong but that was all O

    Using Elements 12 for a year and had to uninstall and reinstall on same computer. Going to  the Editor I got a message that I had to sign in and register the product (again) but I got a message that the computer was offline or the clock was wrong, there was nothing wrong with either of these.  How do I get my Elements 12 working again?  

    Hi,
    Please follow the steps mentioned in  Sign in, activation, or connection errors | CS5.5 and later and check if this helps.
    Do let me know if you need any other assistance.
    Thanks,
    Swapnil

  • Why can't I use 'process multiple files' in elements 12?

    why can't I use 'process multiple files' in elements 12?

    Problem now fixed thanks.
    Sent from John's iPhone

  • Why do I have to sign in to use Muse when I don't have to with any other Adobe CC application?

    Why do I have to sign in to use Muse when I don't have to with any other Adobe CC application?

    Why do I have to sign in to use Muse when I don't have to with any other Adobe CC application?

  • Does Element 11 support Sony A7r? why can't I use my element 11 to process images produced by Sony A7r?

    does Element 11 support Sony A7r? why can't I use my element 11 to process images produced by Sony A7r?

    If you convert your files to the Adobe Raw format (DNG)thyry will open in PSE11.
    Windows download (.exe file) click here DNG Converter 8.3
    Mac download (.dmg file) click here DNG Converter 8.3
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • HT4061 why i can't sign in icloud use my apple id?

    why i can't sign in icloud use my apple id?

    Yes, my question is solved, but I completely dropped all the information about my ID.
    I had to once again create an identifier. And there is no information about my credit card, and as there is no history of purchases.

  • Why can't I use Vietnamese fonts with Adobe Elements 10

    Why can't I use Vietnamese fonts with Adobe Elements 10

    Hi Barbara,
    I get symbols a box with an X in it or a asterisk  * and yes they are in my font folder, so I went in to Microsoft Word typed a word in, copy it and then bought up Photo Elements and the picture I wanted an pasted the words in, it works.

  • Cannot sign into Adobe Photoshop Elements 10 - no access to online services or tutorials.

    Anyone else have problems signing into Adobe Photoshop Elements 10 tonight?  I keep getting error message 400 or the program simply freezes.  My adobe ID and password are valid.  Help Line told me to post this question here.  Any and all help are greatly appreciated.  I would like to access the online storage, email capabilities and tutorials.
    Thank you!

    It works OK and the syncing between devices is nifty. At least it is with my daughter's ipad, the Android app does not work with the Android 2.2 software version on my phone.
    Why not give it a try. If you had images on photoshop.com they'll have been transferred to Revel (same id / password as you used for photoshop.com). and you can install a trial version of PSE12 and see if you like the mobile albums feature. Installing PSE12 will not mess up anything in your PSE10. And you can see if you like the new PSE12 new User Interface.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Why is my adobe photoshop elements 12 not working. it says initializing and then it says there is an error and closes itself

    why is my adobe photoshop elements 12 not working. it says initializing then error and shuts itself down.

    Three things you can try:
    1. Clean the superdrive with a proprietory CD/DVD lens cleaner that uses tiny brushes.
    2. Perform an SMC reset:
    Resetting the SMC (System Management Controller) on Intel-based Macs:
    http://support.apple.com/kb/ht3964  and
    http://support.apple.com/kb/HT1237?viewlocale=en_US
    Resetting your Mac's PRAM and NVRAM:
    http://support.apple.com/kb/ht1379
    If you are using a Wireless Keyboard:
    http://support.apple.com/kb/TS3273
    3. Try the free DVD player VLC:
    http://www.videolan.org/vlc/
    which performs better than the built-in DVD Player.

  • Hi, why can't I use the iMessage on my iPhone? I've already had my apple id email on it but it keeps saying "waiting for activation" always like that. No progress. Could anybody help me on this? Cheers

    Hi, why can't I use the iMessage on my iPhone? I've already had my apple id email on it but it keeps saying "waiting for activation" always like that. No progress. Could anybody help me on this? Cheers

    I have an old iPod Touch with old software that can no longer be updated:
    iOS version 6.1.6
    I've been searching for a solution to my iMessage login problem for months and tried everything from those frustrating links and all the tips from other users.
    Here is what finally worked:
    1) Settings > Privacy > Location Services > On
    2) Settings > General > Date & Time > Set Automatically > On
    3) Reboot device until Apple logo appears
    4) Settings > Messages > Sign In

  • Why can't I use my previous MobileMe email address instead of creating a new one?

    Why can't I use my previous MobileMe email address instead of creating a new one?  When signing up for iCloud I'm asked to choose an email address [email protected]  I am already using an @me address via moblileme.  When i input that address it states that that address is already taken.  Try picking a new one.  I don't want a new one I want to use my mobileme address.  How can that be done?

    It appears you set up a new iCloud account rather than migrating your MobileMe account over to iCloud.  I migrated everything over this morning and am still using my old MobileMe email address.
    Check to see if you can migrate rather than open a new account.
    Lew

Maybe you are looking for