Why slow confirmation of student creative suite CS6 for Mac?

Having provided all requested documentation and payment, and been advised to expect a response within a 24hr time frame, why haven't I received confirmation necessary to download product after three [3]+ days?

http://kb2.adobe.com/cps/405/kb405819.html
Mylenium

Similar Messages

  • Creative suite cs6 for mac

    hey,
    i need for mac creative suite cs 6 . before i got it for windows.

    Hi Melissa,
    You can refer to the below mentioned link and request for the Platform Swap.
    Order product | Platform, language swap
    ** Once you do the Platform Swap, you will not be able to use it on windows.
    Regards,
    Nikhil Gupta.

  • "Access denied" errors in my Adobe Creative Suite CS6 for windows.

    I have just recently had some errors occuring in my Creative Suite CS6 for windows with certain operations.
    I have had my suite since last year and it has only recently started having error problems.
    My Suite has full administrative permissions and I have reinstalled it twice.
    I have tried to fix my Photoshop and Illustrator errors by preference resets but no change.
    I have looked at similar errors in the support forums and have come to no fixes.
    This is what I have come across
    Photoshop CS6 "save for web" feature says "error, oparation could not be performed. Access denied".
    Adobe Bridge CS6 error occurs when I try to close it, if I keep clicking on it eventually works.
    My Illustrator CS6 error occurs when I try to close the program, the actual button to close the program does not function, I have to go to file and exit then it has to close itself by windows force closing.
    They a very odd and I can't understand why now. If it is not my Suite it might my computer.
    I am little afraid to test my other programs however I dont use those programs as frequently since these are my web tools of preference.
    Help would be much appreciated and I hope it is fixable.

    STEP 1:
    FOUND MY PROBLEM (or half of it.)
    I went into my computer and then program files.
    I found that EVERY SINGLE TIME I click any of the Adobe Applications that say (64 Bit) they give me that error message I showed you in an above post.
    STEP 2:
    I clicked Adobe in program files.
    STEP 3:
    I can SUCCESSFULLY open any of my Adobe Apps that are not (64 bit)
    It turns out all of my desktop shortcuts of my adobe apps were all coincidentally 64 bit ones that don't work.
    SO- in conclusion I think I have partly solved my problem.
    I replaced all of my app shortcuts with the normal program files and NOT the 64 bit ones. BUT- I am worried....aren't the 64 bit versions of ANY apps you buy important?
    I do feel worried since my WINDOWS 7 PROFESSIONAL is a 64 bit OS. This would effect my programs correct?
    Feel free to use my story to help you solve other customers' stories. I would like my problem looked into, but I am only half as stressed now.

  • I bought a Creative suite cs6 for students for win but, now I got a mac and would like to change the suite to the mac-version, is that possible?

    I bought a Creative suite 6 for students for win but, now I got a mac and would like to change the suite to the mac-version, is that possible?
    Unfortunately the creative suite cs6 is not available online anymore, so I cannot buy a new one for mac.

    Here's a link to buy one:
    Creative Suite 6

  • Change language in Creative Suite CS6 for students

    I have purchased the Adobe Creative Suite Design &Web Premium, edition for students, in spanish. Is there any way to change the language to english because I am more used to the english terms? Thanks for the help

    You can reinstall in English if your package supports it, otherwise there is no way to consistently switch languages. Photoshop can be tricked by installing in English without a serial number, then run the Creative Suite Cleaner Tool and installing again with a serial number in Spanish. After that you can choose the language in teh PS prefs. This method does not work with other programs, though...
    Mylenium

  • In Creative Suite 6 for MAC--why do I always have to insert my serial number?

    Everytime I try Photoshop I have to enter my serial number--not so with the other apps--how can I avoid this?  The window says "Your Trial Has Expired" and asks me to join Creative Cloud which I don't want to do!  So I click on "License this software" and enter the serial number and go to Photoshop--but every time??????????  PLEASE NOTE THIS IS FOR MAC SOFTWARE--NOT WINDOWS.  I cannot navigate to c:\Program Files X(86)\Common Files\Adobe\AdobePCD as suggested in an earlier reply.

    Could you update your Photoshop to the latest version and then check.
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updates-now-available.htm l

  • Cross-Platform Adobe Creative Suite 4 For Mac From Windows

    Hello,
    I am having quite a unusual problem. The problem is that I have a copy of Adobe Creative Suite from my company that is meant for Windows, and it will not install on a mac. Does anyone know of a way to install a windows native Adobe Suite on a Mac platform? I have tried using a emulator called wine, but every time I get into the setup when the system is checking compatibility the entire thing is halted. I do not have access to any windows machine, and installing a Virtual Machine is out of the question. I also considered swapping the windows version of the software with the Adobe company, but then I would have to destroy the disk of my company. Any help on installing Adobe creative suite 4 meant for a Windows platform on a mac? Emulation etc?
    Thanks

    installing a Virtual Machine is out of the question
    Why?
    Try CrossOver Mac from codeweavers.com
    Otherwise, your only option is to use install Windows via Boot Camp.

  • If I purchased Creative Suite 5 for mac osx is it possible to change to windows version?

    I purchased the Creative Suite Master Collection back in 2010 and have been running it on my macbook pro. However I've had to get a desktop to run more powerful media software.
    Is there any way that I can move my purchased software to use with Windows? I don't have thousands of dollars to re buy these products just to work on a different computer. I have the installation disks for mac, what can I do? Am I basically screwed?

    You need to upgrade to CS6 and make the platform switch or sign up for Creative Cloud.
    Creative Suite 6
    Mylenium

  • Adobe Creative Suite 3 for mac

    Hi, I have adobe creative suite 2 Design premium for mac and it's not working right now because i had to get my computer fixed and when I restored the application none of the adobe programs are running.  I still have the original disc but my cd drive is not working.  is there a way to download the suite online and then use my serial number to active it? 
    If anyone has an idea how to do that please help.  I know it's out dated but i can't afford to buy the new suite and this one still gets the job done.
    thank you in advance

    If you do mean CS2 as your message says, and not CS3as your title says, check out the following link to obtain CS2 files:
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Adobe Acrobat 8 in Creative Suite 3 for Mac OS abruptly quits

    Adobe Acrobat 8 opens OK but then abruptly quits and closes completely. InDesign and Photoshop in CS3 work without any problem so far. I downloaded CS3 from the Adobe Website. I even re-downloaded it and reinstalled Acrobat 8 but had the same results, abruptly quitting and closing completely. The same problem happened to a colleague who also downloaded CS3. He uses an Intel-based Mac. I use a G5.

    I keep multiple versions (6, 7 and 8 ) on at least one Mac because I'm a trainer. Sometimes on the forums or in class, someone is still using Acrobat 6, for example, and asks a question about it. Since my memory sometimes fails, it's handy to be able to open the earlier version to answer their questions. In particular, the Acrobat team has a tendency to put their features in a Mixmaster with every version moving them around. So where was the Overprint Preview feature in Acrobat 6. I'd have to open it to find it.
    Like Buko, except for printing, I've found no conflicts between versions. You really can only have one version of the Adobe PDF printer installed because they share some resources.

  • Download CS6 for Mac OS on Windows?

    ENGLISH (EN):
    Hi.
    I want to download the trial of Adobe Creative Suite CS6 for Mac OS X Lion. The problem is that I need my MacBook for my work, so I can't download all the time. I have a second computer at home, a Windows Notebook, but it seems like I can download just the version for my current operating system ...
    My question: Is there any way to download the Mac OS X version of CS6 on a Windows-Notebook?
    Greetings from Austria (Europe)
    GERMAN (DE):
    Guten Tag.
    Ich möchte die Testversion der Creative Suite 6 für Mac OS X herunterladen, allerdings benötige ich mein MacBook auch in der Arbeit, daher kann ich nicht durchgehend laden. Wenn ich immer nur dann lade, wenn ich zu Hause bin, werde ich mit dem Download nie fertig. Glücklicherweise steht zu Hause ein Windows-Notebook, welches mir die Testversion herunterladen könnte - allerdings offenbar nicht für Mac.
    Gibt es eine Möglichkeit die Testversion von CS6 für Mac OS auf einem Windows-Rechner zu laden?
    Mit freundlichen Grüßen

    You should be able to download the Mac version by following the directions for the direct links at http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l.

  • Can I use my mac version of my creative suite cs6 on a window ?

    I bought creative suite cs6 for my old imac,but it broken now. I was wondering could I use on my windows computer. Thinking I might buy a windows 8 laptop. Budget doesn't stretch to  mac computer.

    http://kb2.adobe.com/cps/405/kb405819.html
    Mylenium

  • I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

    I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?

    Lalalaladog where did you download CS6 from?  I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products

  • Can I upgrade Creative Suite Master Collection5.5 student edition to Adobe Creative Suite CS6 comme

    Can I upgrade Creative Suite Master Collection 5.5 student edition to Adobe Creative Suite CS6 commercial?

    Hi iwantant,
    Adobe Student and Teacher Edition software can be upgraded to a commercial version when the user is no longer a student or teacher.
    Please go through the link for more information: http://www.adobe.com/sea/special/education/students/studentteacheredition/faq.html .
    Regards,
    Romit Sinha

  • Why is Acrobat XI not Included in Creative Suite CS6?

    Our company has just purchased Creative Suite CS6, eLearning Suite CS6, & multiple copies of the Technical Communications Suite V4 (just released). None of these expensive packages include the new Acrobat XI, not even the Std version. In addition, PhotoShop has been removed from TCS V4, where it belongs. I see this as a callous marketing policy by Adobe to force companies to buy multiple product suites, or at least extra (expensive) essential programs (or be stuck with legacy programs). Even the so-called Master Suite CS6 does not include items in TCS. When you add the incredible cost of EU versions of Adobe products wrt to US prices, it is no wonder that customers are moving away from Adobe, or at least not upgrading as often as they used to.

    Good day gzhtub,
    Acrobat XI was announced today, but still hasn't shipped.  The ship date is still a few weeks out.  That said, CS6 will not include Acrobat XI.  However, Creative Cloud subscribers will have access to Acrobat XI if they would like to install it.  Per the Acrobat XI FAQ:
    Which version of Acrobat is available in the Adobe Creative Suite® editions?  
    Creative Suite 6 and CS5.5 editions include Acrobat X Pro. Acrobat XI Pro is available through Adobe Creative Cloud™, which provides access to the latest versions of Creative Suite applications on a membership basis.
    I can understand your concerns as it relates to the TCS products and the Master Collection.  The best way to influence change on that front is to provide feedback directly to the product teams via the Feature Request form.
    Please let me know if you have any questions. 
    -David

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