Why so long to restore from iCloud back-up? (new iPhone 6)

I am setting up my new iPhone 6 and the 'Restoring from iCloud backup' stage has continued for at last 6 hours. From all appearances, the iPhone is successfully set up. It's slowing down the device significantly, especially for anything that needs to access the Internet. Should I be concerned?

How much data did you have in the cloud?  What is your internet connection speed? If lots of photos and movies and such then it could take a while if you have a slow connection, Though 6 hours is ridiculous.  I'd unplug and start over.

Similar Messages

  • HT201269 I restored from iCloud after purchasing new iphone 5s today. However none of 5s phone features nor apps are showing nor are they seen in settings. Plus my App Store is currently using 894mB of data. Can anyone help????

    I had read to "restore" not the option to set up new device.   Oh also my "messages" data is very high even after I deleted nearly all of them

    If you simply would have posted here first, there are plenty of people who would have informed you of the current policy to have a data plan active on an account during the entire contract if purchasing a discounted smartphone.
    Unfortunately, there are just as many on here who would claim the people informing you about this policy of being Verizon plants spreading disinformation and trying to make people afraid to upgrade via this route.
    Yes this is a new policy, one which has been pointed out multiple times in these forums.  Good luck, but I doubt you will have an outcome over this which will make you happy.
    Verizon is closing as many loopholes to keep unlimited data as they can.

  • HT5085 mmy pictures havent restore from iCloud to my new 5S

    my pictures havent restore from iCloud to my new iphone 5S

    Hey Igrant60,
    Thanks for the question. I understand you are experiencing issues restoring an iCloud backup. The following resource may provide a solution:
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/TS4036
    Thanks,
    Matt M.

  • Camera Roll not restoring from iCloud back-up

    Due to an extremely large amount of "other" on my iPhone 5 I decided to reset / delete and restore from iCloud. Camera roll IS turned on in my cloud back-up, and I backed it up just before reset / delete phone.
    When I restore from iCloud back-up everything works perfectly except my camera roll reloading. It just continues to say 'Downloading" (with the little circle thing going round & round) with no change or progress. It never says "downloadng xx of xxx" or anything like that. The photo stream has restored with no problem.
    I hope I can restore the camera roll because it has videos that aren't saved anywhere else, but if not how the heck do I stop the "downloading..." at the bottom of the camera roll folder and get on with my life? Any help will be much appreciated.

    Actually I posted here only after trying ezjules suggestions  No luck.  Even stranger is that even after I "stopped restoring" my camera roll is acting the same,; still says Downloading at the bottom. Strange.. Here is a screen shot after I have stopped the restore in settings.

  • I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    Hello khanhlinh98,
    I would recommend performing the following steps in order to stabilize your iPhone.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • I don't want to restore photos from icloud onto my new iphone

    Hi there,
    I had an iPhone 4 and just got a new 5c. I backed up my 4 to icloud as i dont't own a laptop. I bought 20GB of storage and everything seemed to work. When I set up new iPhone i selected 'Restore from iCloud Back up' as I need old contacts on this new phone HOWEVER, I do not want all photos on new phone as I donot have enough space and they will fill up my memory. They are already in my iCloud  so I shouldn't need them on new phone. I didn't see any option to just restore data rather than media and so photo stream is downloading constantly but wont finish as there is not enough space on phone. How can I just restore contacts to new phone and not pictures? My other option could be to set up as new iphone, but if I do this can I then download the contacts from my icloud seperately?
    Going slowly insane.

    You can't restore only part of the backup.  Only camera roll photos are stored in the backup and they will have to be restored as part of restoring the entire backup.  Photo stream photos are not stored in the backup; photo stream photos from the last 30 days will stream to your new phone when it signs into your iCloud account.  You can stop this by turning off my photo stream in Settings>iCloud>Photos.
    The other thing you should be aware of is that you can't have photos in iCloud that are not also on your phone.  If you delete them from your phone, they will be deleted from iCloud.

  • TS4036 My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud.

    My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.

    A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
    First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
    Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
    I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
    From there sync them back to your device through iTunes or whatever method you use.
    There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
    Hope this helps.

  • HT4859 I forgot to click Restore from iCloud Backup on new Device.

    I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone.  Can i still access my CLoud backup for apps, photos, etc.?

    You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings.  Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below).  Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in.  You also may want to connect your device to your charger as restoring from backup can take some time to complete.

  • HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    You can't merge the backups, you'll have to delete the backup of your old phone.  If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so.  Give it a few days and try deleting the old backup again.
    In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now.  Also go to File>Devices>Transfer Purchases.  Then you'll be safe until you can start backup up to iCloud again.

  • HT201269 I am trying to restore data from iCloud to a new iPhone 5  faulty.

    I am trying to restore data to new iPhone after one I bought at Christmas went faulty from iCloud to a new iPhone 5. I just get an error message saying " your iPhone cannot be restore as there is a problem with your data" but none of the other backups shown work either. Any suggestions?

    What iOS is your current iPhone running?
    What iOS was your previous device running at the time the iCloud backups were made?
    If you don't know, then update your iPhone 5 to iOS 7.1, then try to restore the backup again.

  • HT201269 When setting up my new iphone 5 from another iphone 5 (different carrier) I omitted to click on - Restore from iCloud back up. Now I can't see how to do it automatically. Is there a way of doing it after already connecting to iTunes?

    After connecting my new iphone 5 to iTunes, I did not choose restore from iCloud Backup or iTunes Back up. I just clicked on New iPhone, because I was installing a new iphone 5 with a different carrier and sim etc. Now I don't have the option to go back. I have backed up my old phone to iCloud, so should I click on - Restore iPhone to get all the saved data from iTunes?

    I found the answer in another discussion group, so I have just erased everything through settings on my new iphone and in Backups on itunes, I have clicked on restore back up. So it appears to be working.

  • How long should Restore from iCloud take on iPhone 6?

    I have just purchased a new iPhone 6 and after downloading whatsapp, the restore from iCloud function is currently active for 32060 messages and 3421 photos, but has been for the last 12 hours and is now frozen on 91%.
    I am not sure how to access my whatsapp now as I cannot seem to exit the restore from iCloud function but it will not proceed forward with the restore.
    Is there any way for me to resolve this?

    Hello Mark,
    Thanks for using Apple Support Communities.
    From your post I see you're concerned about the time for how long it's taking for your iPhone to restore from iCloud.  There's no set time for completion of an iCloud backup, as the time does vary based on how much content needs to be restored.
    The restore process is taking a long time to finish
    The amount of time needed by the restore process depends on your geographical location and the speed of your Internet connection. Even with a fast Internet connection, the restore process might take 1 to 4 hours per gigabyte to complete.
    If you're traveling between countries, the restore process might take longer than usual. iCloud is tuned to provide the best service when you're in the geographical location from which you most frequently connect to the Internet. When restoring from an iCloud backup, iCloud is tuned to provide the best service in the geographical region you were in when you created the backup.
    Get help restoring from an iCloud backup - Apple Support
    Have a great weekend,
    Alex H.

  • Trying to restore from icloud backup to new phone

    I have just bought a new phone as old one was damaged.  I am trying to restore from icloud backup.  when it asks for a rescue email address it won't accept the address I am submitting even though it is not any of the addresses that are already registered with icloud as apple id, alternate or rescue emails.  this has happened with two different email addresses now, neither of which icloud have a previous record of.  not sure what to do now!

    You actually have to go through extra steps of setting up your phone as new, updating and then erasing and restoring from that back up.

  • If your iphone breaks can you still restore everthing from icloud to a new iphone and if so how ?

    Hi everyone my phone recently broke and i had everthing backed up to icloud and not my computer. will i be able to restore everything to a new iphone from icloud and if so how would i do it ? also if i back my iphone up to just my computer and it breaks will i be able to reinstall itunes on a new computer and get everthing from my iphone back ? I was just curious as to which method of backup is better for complete piece of mind if my iphone and computer were to break at the same time (i know that would be unlikely but stranger things have happend haha). hope someone can help me i would really appreciate it .
    Thankyou.

    Yes, you can get the data onto a new iPhone. When you first turn it on, you will need to go through the setup screens, one of which asks if you want to restore from a backup. Choose Restore from iCloud backup and sign in with your Apple ID. For a complete walkthrough of each setup screen, see:
    Getting Started and Get-Started Apps

  • Does anyone know how to get photos from iCloud back on your iPhone?

    I was having issues with my iPhone 4 not charging anymore. I went to the apple store today and ended up having to buy a replacment phone. When I was going through the set-up, I tried to do an iCloud restore but wasn't able to as the new iPhone didn't have the latest iOS 7 update. I asked the technician if I went through the set-up as a new iPhone if I was going to be able to retrieve my photos later. She said yes. So I proceeded the set-up as a new iPhone and the only thing that restored was my contacts. Am I able to somehow get my photos from iCloud and put them onto my new phone? Or are my pictures lost for good? Please help! Thanks in advance.

    Are you referring to both Camera Roll photos and Photo Stream photos? If so, then you would need to do a restore of your new phone from your iCloud backup:
    RESTORE FROM ICLOUD BACKUP
    If you are just talking about Photo Stream photos, then once you have your iCloud account signed onto your new phone, and you have turned on Photo Stream, then the last 30 days or 1000 photos should download to your device once you are connected to Wifi. It may take some time.
    Cheers,
    GB

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