Why some times Mac Air has Sudden blackout of screen and hangs
I am not using my My Mac Book Air 13" 2013 model heavily. I find that some times the Air hangs only keyboard is backlit the screen goes black. Couple of times it comes black alive but some times I have to reboot by continuously pressing the power button.
Significant monitor or logic board fault likely power fault at logic to monitor.
You have a new model Air, make an appt. for complete diagnostic and repair. There is no need to fight with any new machine will full support and warranty service.
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Thank you so much. If you need any more detail or have any more questions, please ask.It's likely that the internal drive is failing, or you have some other hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the Lion recovery partition, if present. -
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Hello,
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
Please report all temps.
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Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Reset SMC. http://support.apple.com/kb/HT3964
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southiechics wrote:
HEY APPLE! We need help with this. I'm having the same problem. What gives?
Start a new discussion and post it in the iPhoto forum.
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