Why Tempro 3.3.3 "Installation ended prematurely because of an error"?

Question

hello forum,
i have a Satellite L500-1XD running windows 7 64 bit. i _had_ tempro 3.0 preinstalled from when i first bought the satellite in mar '10. for months, i ignored tempro's demands to update to tempro 3.3.3; until today. so, i downloaded it from [here|http://eu.computers.toshiba-europe.com/tempro/ToshibaW7TEMPRO.zip|http://eu.computers.toshiba-europe.com/innovation/generic/TEMPRO_W7_RELEASE/].
when i ran the TEMPRO_3.3.3.exe file, i got the "Welcome to Toshiba TEMPRO Installation Wizard" window as expected. but then when i clicked the "Next" button, all i got was a "Fatal error" dialog that said "Installation ended prematurely because of an error".
I searched this forum for a solution and i found [this thread|http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=167329|Satellite P100 fails to instal TEMPRO 2.0.3] that advised the original poster to uninstall the previous version. so, that's what *i* did. i uninstalled the working version 3.0 of Tempro that came preinstalled. but when i tried to install 3.3.3 again, i got the same "Installation ended prematurely because of an error"! now, i don't have tempro at all!
please, can anybody help with advice on what to do to get this thing successfully installed? i found a related entry in the windows 7 event viewer (see below) if that's of any use.
thanks in advance for your help.
=================================
Event Properties
General Tab
Windows Installer installed the product. Product Name: Toshiba TEMPRO. Product Version: 3.33. Product Language: 1033. Manufacturer: Toshiba Europe GmbH. Installation success or error status: 1603.
=================================
Event Properties
Details Tab
- System
- Provider
[ Name] MsiInstaller
- EventID 1033
[ Qualifiers] 0
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2010-10-29T23:25:17.000000000Z
EventRecordID 67671
Channel Application
Computer ********
- Security
[ UserID] S-1-5-21-3117272653-2424292012-3940679202-1001
================================================== ==========
- EventData
Toshiba TEMPRO
3.33
1033
1603
Toshiba Europe GmbH
(NULL)
7B44424237303231412D333433372D343436462D414345352D 3732363136343441393732437D303030303135663933366262 66613039636634636236336531616535393861636632316330 30303030393034
Binary data:
In Words
0000: 4242447B 31323037 34332D41 342D3733
0008: 2D463634 35454341 3632372D 34343631
0010: 32373941 30307D43 35313030 36333966
0018: 61666262 66633930 36626334 61316533
0020: 38393565 32666361 30306331 39303030
0028: 3430
In Bytes
0000: 7B 44 42 42 37 30 32 31 {DBB7021
0008: 41 2D 33 34 33 37 2D 34 A-3437-4
0010: 34 36 46 2D 41 43 45 35 46F-ACE5
0018: 2D 37 32 36 31 36 34 34 -7261644
0020: 41 39 37 32 43 7D 30 30 A972C}00
0028: 30 30 31 35 66 39 33 36 0015f936
0030: 62 62 66 61 30 39 63 66 bbfa09cf
0038: 34 63 62 36 33 65 31 61 4cb63e1a
0040: 65 35 39 38 61 63 66 32 e598acf2
0048: 31 63 30 30 30 30 30 39 1c000009
0050: 30 34 04

Answer 1

i've found [a resolution related to a different product|http://forum.ventrilo.com/showpost.php?p=134644&postcount=36| Vista x64 Ultimate - Installation ended prematurely because of an error], where the poster reported the exact same "Installation ended prematurely because of an error" dialog and event id!
from a command line, i ran:
+d:\downloads\tempro_setup_dir\TEMPRO_3.3.3.exe /passive+
and that installed tempro "silently". to quote [the thread where i found the resolution|http://forum.ventrilo.com/showpost.php?p=134644&postcount=36| Vista x64 Ultimate - Installation ended prematurely because of an error]:
{quote:title=Countdmoney wrote:}{quote}
> This will run the installation without the dialog boxes of the installer being displayed. Of course you will be accepting all the defaults, but the 64-bit version installs in the "Program Files" directory.
phew! finally i can now resume all those annoying alerts ;)