Why the call is not working with android?

dear community,
I have been trying to make a phone call with someone who lives overseas but it keep saying call faild ! and we even tried to send text it doesnt deliver it at all.
but when i called my friend who is in same city it worked well
so what is the problem?
why its not working when we want to make a call with someone abroad?
I need a solution as soon as possible please
we both tried to update,delete, re-install the app its just never work T^T
Solved!
Go to Solution.

When trying to call somebody abroad make sure you have chosen the correct country or reigien code upon opening the dial pad within skype we have the same phone's appart from mine is a s3 so this process will be exactly how I say as I was saying when. The skype dial pad is open just where the numbers display at the top of the screen right below you will see white writing chat the area code to the country you are trying to call.
I hope this help any more problems or if this persists cone back and I'll see if I can help some more if not then perhaps try customer services on the live chat link via the website
Adam.k

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IGDOCO     IGDCTO     IGLITM     IGCOST
10004     WO     1KV90CPG2      A1
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Why the call is not working with android?

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