Why the creative cloud keep on pop up you have log out even I just log in

I have installed the adobe creative cloud app and tried to download the purchased plan but when I log in, it keeps on pop up " you have logged out. Sam

Hi TRobBrown,
Please refer the thread: http://forums.adobe.com/message/5678012 where similar issue has been discussed.
Regards,
Romit Sinha

Similar Messages

  • My apps on the creative cloud keep failing to download

    my apps on the creative cloud keep failing to download

    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why does Creative Cloud tell me continuously that I'm signed out?

    Why does Creative Cloud continuously tell me that I'm signed out?

    Hi fionadesign,
    Please refer to the following thread where this issue stands resolved:
    "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
    Regards,
    Sheena

  • I bought the creative cloud in early May and I have two questions, no monthly charges have been made

    I bought the creative cloud in early May and I have two questions, no monthly charges have been made and the activation code I have not, but I can access everything without problem.
    and also want to know how many computers I can keep my creative suite installed or creative cloud

    ajalarconvera
    Welcome to Adobe Community.
    Creative Cloud subscriptions dont need serial numbers as they work on the basis of your Adobe ID and password . You can use a single Creative CLoud subscription on upto two computers only.
    For the charges, i will have to check the same from our end . Can you please provide me your email add in a private message along with the order number as well.
    Regards,
    Kartikay Sharma

  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

    See if the following helps:
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • Why does Creative cloud keeps signing me out?

    On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it. 

    Did you try the instructions at these two links?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Why does Creative Cloud keep offering me previously installed updates?

    I respond to prompts to update my Creative Cloud client and Photoshop CC whenever I receive a notification that an update is available. (Mac OSX 10.9.2)
    However, over the next few weeks I will receive further notifications for what appears to be be the same update, even though I have already installed it two or three times before.
    Are these really further updates (sometimes every few days) or am I getting the same reminder multiple times?
    How can I fix this please?

    Hi,
    Please try to update the CC desktop to the latest version form the URL mentioned below and then try.
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Thanks,
    Vikrantt Singh

  • I'm using LR5. Why is Creative Cloud thinking that I don't have LR5 installed?

    Creative Cloud desktop says I have PS CC, PS CC (2014) and Illustrator Trial installed but no mention of LR5. It also gives me the option of installing LR5. LR5 is already installed and working fine (as far as I know). I have the monthly photographer's plan @ 9,95$.
    I would like to know if it matters that I have 2 PS CC installed and if I have to reinstall LR5 for future updates purposes.

    Please refer to:
    Lightroom 5 is installed but Creative Cloud doesn't think so… can't update LR
    Lightroom and Creative Cloud FAQ
    Hello, i can't found out how to activate LR5 ????
    The third activation will not succeed as it will prompt to deactivate it from previous machine.
    Regards
    Rajshree

  • Why does Creative Cloud keep signing me out

    I am attempting to download (since Tuesday) my Adobe Pro Subscription.  Each time I attempt to download the subscription, I am prompted to sign in.  Each time I sign in I am immediately signed out.  I made sure the login name and password are correct.  I even changed them to ensure they are correct.  Please help.....

    Hi,
    Please try to update the CC desktop to the latest version form the URL mentioned below and then try.
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Thanks,
    Vikrantt Singh

  • Why does Creative Cloud keep trying to install to Drive C?

    I have selected my F drive from the preferences for BOTH the installation and the file storage. But none of the apps will install to my 3 terabyte F drive because there's not enough room on C drive (it's a solid state with just enough room for Windows -- I don't install anything to C).
    My CS5 Master Collection worked just fine this way. I wouldn't have spent the money on this but my school is using CS6 Adobe Premiere Pro and Audition for our documentaries. I only had CS4 Adobe Premiere in my CS5 (not sure what the deal was with that) and it had Soundbooth instead of Audition.

    Hi TRobBrown,
    Please refer the thread: http://forums.adobe.com/message/5678012 where similar issue has been discussed.
    Regards,
    Romit Sinha

  • I Need an In house Media Library, either as part of the Creative Cloud or stand alone - Do you??

    I'll explain why you might, as a small video production/graphics company, I mainly do repeat video & graphics work for the same 40+ businesses,
    year in and year out. When I'm out and about if I see anything that might be usefull as stock photo/video footage I grab it,
    and take it home, however finding that right file/photo/shot six months later is too hard in 14tb of attached and archived storage
    besides good quality, local stock photos/footage is expensive.
    I'm thinking of a program that would span all of the Adobe products (3D, CorelDraw & CAD too would be great),
    Allowing you to enter, alter and read the Metadata, GPS, tags, notes & file info (size etc) from Lightroom, Bridge & Prelude etc.
    across every project your machine is connected to including external (usb) & nework drives (lan).
    Save the metadata from the media to a database program on your local machine or server
    that let's you do Google like searches
    I think the main points from my point of view are:
    #1 Uses/reads existing meta data fields, no point in reinventing the wheel and all adobe products will work
    #2 That metadata fields are then saved to a database that lives on your local machine (
    #3 Drives names are saved not just paths (ie "Back Up Drive No04")
    #4 A thumbnail is saved to a database
    #5 You can manually index a drive or dir and then look at the existing
    metadata & thumbnail and add notes, (job, additional info or client name)
    #6 Batch add notes IE Select Dir/ and add job or client name to all selected files
    #7 Adding note’s is additive IE; If you had existing metadata/notes batch adding would not delete anything just add
    #8 SEARCH Fuzzy, Date, File Type & Boolean search IE “Truck” after “june 2013” file type “MOV “
    Yes, I know that Adobe has a digital asset management (DAM) system, but that's not designed for a smaller 1~4
    user video or graphics company, it's too big, too much, and I'm guessing too damm expensive
    (anything that doesn't have a price and just says "call Us" is  too damm expensive)
    I'd love to hear everyones key points/needs,
    and if you thought is is a good idea.
    Peter Fitz
    BlueCrystal Creative
    Marketing, Advertising & Social Content By BlueCrystal Creative

    There's a dedicated forum for feature requests.  Look it up on the forums directory.

  • Why does the creative cloud application not load?

    I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Is there any plan to update the Creative Cloud EULA for single user, multiple computer use?

    I have a Mac and a PC at work and 5 machines at home (Macs and PCs) in different rooms. I would like to be able to use the software whenever creativity strikes. Otherwise I am forced to keep using Gimp and other solutions at home.

    At the moment if you want to have the Adobe Creative offerings available on 5 different computers then you would want to look at the Creative Cloud for Teams offering.  You can find more details at http://www.adobe.com/products/creativecloud/teams.html.
    You may also want to review http://forums.adobe.com/message/4379859#4379859?tstart=0http: which discusses this topic in some detail.

  • The Creative Cloud Desktop App won't download

    I have the Adobe Application Manager which is where I 'installed' my programs (only Illustrator and Photoshop) at this stage. I want the 'creative cloud desktop app' as I need to access fonts to use in Illustrator. When I click on the link where I download it, it just takes me to the Application Manager again. Is creative cloud meant to be one of the apps in the application manager? Have tried to troubleshoot but cannot figure it out

    Donnacally123 for information on how to open Illustrator CC after it is installed please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
    If you have any additional questions regarding the installation process then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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