Why the Labview2012 can't contact with Audio precision SYS2722, who know that?

I intalled the Labview2012 into my laptop, it can work well with audio precision APx585 through APx500 drivers, but it can't work with AP SYS2722 even I copy the driver to NI installation directory. Howevery, I can use the AP's control softwrae(client) properly.
Anyone can help me?

I used both to call to them
Is it ok if I will send the adapter back to apple shipping without permitting from call centre?

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