Why the long wait to get fios installed?

All you read about these days is how the verizon strike hasn't affected service to their customers, and yet I can't even get a date to install the service. To add insult to injury, the operators on the phone refuse to even acknowledge that the strike is the cause for the long delays. Does Verizon really not understand that a person can not wait a month to have tv, phone and Internet installed? I suppose time warner is my only option at this point even with their inferior product.
If Verizon's treatment of a life long customer is any reflection of how they treat their workers, perhaps unions still play an important role. If only there were consumer union groups...
If anyone has any ideas on how to actually get fios installed in a reasonable time frame, please inform me. This whole experience has really degraded my opinion of Verizon, a company that currently gets way too much of my hard earned money.
Joe

One month? Good luck with that as I am expecting it to be longer than that. I just moved and had my fios / tv install scheduled for last Wed 8/10/11 and the automated system called me the night before cancelling it on me and stating they have no install dates scheduled but will call when they start accepting them again. Not sure how long I can leave the family hanging with only OTA on the tv and phones for surfing.............

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Facilitating process of getting Fios installed in my building?

I have been getting the run around from about 3 different Verizon techs on the phone. They tell me there is nothing stopping them from installing fios in my apartment building, but they can not tell me how long or what I can do to speed up the process. I know a bunch of people in the building that want to switch from cablevision to FiOS. Does anyone have a success story or this sort? Or maybe just a helpful hint as to what I can do to facilitate the process of getting the building FIOS'D?
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Oh... when talking to the landlord.. Make sure they understand that "Fios Enabled" in their Ads or when talking to prospective tenants will help attract more tenants.
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as the question in the title

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Kaibe008 wrote:
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Sorry, incomplete subject line in 1st post.
Hi, i'm a novice to iWeb and have been playing around with a few sites and am now trying to publish my site to my MobileMe account.
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Dom.iWeb wrote:
...because of errors that occur
Dom ~ An explanation for some errors can be found by searching here:
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Dom.iWeb wrote:
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Dom.iWeb wrote:
...the folders all still stay red rather than change to blue.
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What's the fastest way to get a broken phone replaced?

Summary:
What a joke. Clearly broken iPhone, but when I get to the store, no one will help me. I have to make an appointment with a "Genius" and come back later. In the meantime, no phone for me.
Anyone know the secret code to get timely help with a broken iPhone?
Details:
iPhone crashed yesterday around 5:00. Wouldn't go past Apple logo. Using the recovery mode, I have:
- Restored using my backup.
- Deleted my backup and restored to a "new phone".
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- Uninstalled iTunes, deleted all ipsw files, redownloaded and reinstalled iTunes and restored to a "new phone"
After each of these, the situation is the same. The phone works (albeit very slowly and unevenly) until I turn it off (off off, not standby). When I turn it back on, stuck at the apple logo again.
So now I sit at the apple store, hoping someone will miss their appointment and I can sneak in off the standby list. What a joke. I'm definitely going to have to swing by the at&t store and see about switching to a phone that has adequate support when it breaks. I love the iPhone interface, but with a complete meltdown in the first 6 weeks of ownership and the long wait to see someone to get it replaced, it's just not reliable enough as a phone (not to mention the fact that the 3G really isn't ready for primetime). Sigh.

Tamara wrote:
Make an appointment at the Genius Bar - http://www.apple.com/retail/geniusbar/ . You can also do it in store on any of the Macs there. It beats sitting around hopping a slot will open up.
I did both - I scheduled the earliest available appointment, but it was hours away and I needed my phone, so I tried waiting for a hour or so as well.
deggie wrote:
See my answer to your last post.
Are you some sort of VIP that I don't know about? Why should you get to just walk in and have your problem solved when others made a Genius Bar appointment and showed up for it.
I don't think I'm better than anyone else. I think anyone with a broken phone should be able to get immediate assistance. I wasn't looking for training in how to use my phone, or assistance with some obscure functionality - the freaking thing wouldn't turn all the way on and couldn't be used for it's primary purpose, that of a mobile phone.
Tenacious MC wrote:
I suppose you do the same thing when walking into a doctor's office without making an appointment and expect him to see you about your cholesterol being high? You'd go into an ER for an emergency like a broken arm but you're gonna have to wait in line just like everyone else unless it's a life-threatening condition.
See my response above. If my phone wasn't "feeling well", I could live with waiting to talk to someone. But my phone was in a persistent vegitative state and deserving of urgent care.
The one time I had a problem with my Motorola RAZR, I walked into an at&t store and the next available person helped me out (by replacing the nonfunctional phone). I didn't have to make an appointment with a special subset of the staff. I would expect Apple, the actual manufacturer (and, in my case, vendor) of the phone to at least meet the standard that at&t sets for phones they don't even manufacture.
And I hope for the sake for Apple's enterprise penetration plans that they don't share your misconception that this is just a matter of "hampering my lifestyle". It's a matter of interrupting mission critical infrastructure functionality.

Why the long wait to get fios installed?

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