Why the software (PS , AE , AI ...) still ask me input the serial number?

I joined the Creative Cloud membership - Student & Teacher Edition (one-year) and I'm sure I've paid for plan , but why the software (PS , AE , AI ...) still ask me input the serial number? and I have not received the serial number in email
Could anyone help me? Thank you so much

Hosts file is an essential  file required  for computers.
If you had renamed the "Hosts file"    and if you are using Windows 7 operating system , please use the below link and run Fix it tool .
http://go.microsoft.com/?linkid=9668866
This will Reset Hosts file and create fresh new default hosts file  with no Adobe entries.
Windrows 8 / 8.1 ???
Please refer below link :
How can I reset the Hosts file back to the default?
Check under Summary option :

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