Why the spinning wheel?  how about a suggested solution?

Why the spinning wheel?  How about a suggested solution... ?

And what Mac? And what you are running at the time? And does it always happen? And does it last long? And probably a few more when we see answers to those. If you want a suggested solution, you really need to provide some detail.

Similar Messages

  • Why the spinning wheel?

    Every time I wish to attach a photo or video, when I click on iPhoto to attach my selection, I get the spinning wheel for hours. Same thing if I want to go from iPhoto to iDVD, when I begin I get the spinning wheel. I have the new version of iPhoto. This has been a problem since I bought my iMac in June 2009. Any thoughts?
    Thank you...

    I was told I can drag photos,
    From where? There is no place you can drag photos from (or too) that willnot cost you the edited version (and edit history) and a lot of metadata.
    To move all of the versions, edit history and metadata: use  iPhoto Library Manager
    Other than that: export from the old library (File -> Export) and note the settings in the Export dialogue. Then import to the new Library - but remember this will not get all the metadata and edit history.
    So, best option: make a new Library from the old Library with  iPhoto Library Manager's Rebuild command
    Regards
    TD

  • HT200116 imovie is trying to open, opens and then the spinning wheel takes over, why and how do I fix this issue?

    imovie is trying to open, opens and then the spinning wheel takes over, why and how do I fix this issue?

    Finder Go menu --> Go To Folder... "~/Library/Preferences", then
    delete iMovie related plist such as "com.apple.iMovieApp.plist" and  "com.apple.iMovie.plist".

  • The spinning "wheel of death" does NOT go away! I've loaded too much stuff on my computer (including the entire Adobe CS6 software) and I want to delete everything on my macbook pro and start over? How do I clean everything up without buying MacKeeper?

    I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think!   My computer is running really SLOW and I think it is because I don't have enough memory. 
    I just installed the new Adobe CS6 and that was a BIG mistake.  The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel! 
    I want to clean up my computer and get rid of EVERYTHING on it!!     Then, re-install the factory settings to run Lion.  I believe this will make the wheel stop spinning.
    However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too?   I don't want to have to buy MacKeeper! 
    I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over.  I have saved everything on my desktop mac. 

    Thank you so much for the help!  I had heard bad things about MacKeeper and I don't want to screw up my macbook  any more than it already is!  I will do as you suggest.  Do you believe this is the best solution for the problem I described?
    Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive? 
    I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
    I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about".  I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct?

  • About a month ago, I began periodically getting the spinning wheel while trimming, adding titles or transitions, etc.  It lasts for about 15 seconds and then goes away.  This seems to happen once every minute or two.  I have more than enough RAM/Power.

    About a month ago, I began periodically getting the spinning wheel while trimming, adding titles or transitions, etc.  It lasts for about 15 seconds and then goes away.  This seems to happen once every minute or two.  I have more than enough RAM/Power, etc.  About every other time I use FCPX it will spontaneously close (typically when editing a title).  None of these things were happening previously.  I have lots of projects that I store on Promise Pegasus drives via Thunderbolt.  I only keep a few projects and the associated events open in FCPX at a time, otherwise I use Event Managaer X to keep track of them.  Can anybody give me any suggestions as to why this is occurring and what I can do to remedy it?  I have the latest version of FCPX as far as I can tell.  This is driving me mad and costing me significant time while editing.  By the way, I am doing just basic editing.  Essentially trimming, cutting and adding some transitions and a few title screens.  Thanks in advance for your help.

    These apperarances of the spinning wheel tend to be related to some io operation that takes too long. Maybe the finder is trying to reach a network server that became unavailable.
    I would try clearing caches and do an overall maintenance with an utility like OnyX.
    Also, trashing preferences does no harm and is often the first troubleshooting measure when FCP X misbehaves.

  • What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?

    What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?
    I get the SWOD using Safari, Mail, Google chrome, Firefox, Mathematica, and other programs. This cannot be a browser plug-in issues as other forums suggest. I suspect a windows process at the root but I don't enough to know how to trace. Does anyone know what's causeing this epidemic? 

    I'm having a similar problem. Someone PLEASE HELP!
    I'll start with just an example of what I've been facing. During the composing of this post, when I switched from Firefox to Word, I had to wait 60 seconds before the spinning wheel stopped and I got a cursor. I then copied one set of Etrecheck results, switched back to Firefox, hit Command-v to paste and had to wait 45 seconds or so for the spinning wheel to stop. And the paste operation didn't paste until I hit Command-v again (with no wait this time).
    Here's what I've done:
    I tried three times to run a scan with avast! and all three times the scan was unable to complete.
    I restarted holding down Command-r and it found and fixed many permissions, but found no problems with files.
    I ran Etrecheck in a "Safe Boot" and in a normal startup and there were two things that were tagged as "[failed]" in the normal startup:
    Launch Agents: [failed]com.logmein.LMILaunchAgentFixer.plist Support
    User Launch Agents: [failed][email protected]
    I apologize for taking up so much space, but here are the results from both Etrecheck runs:
    EtreCheck in Safe Mode
    EtreCheck version: 1.9.12 (48)
    Report generated July 24, 2014 3:38:40 PM CDT
    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores
    5 GB RAM
    Video Information: GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1680 x 1050
    System Software: Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:35
    Disk Information: WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB) disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.6 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information: Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [not loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [not loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [not loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [not loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [not loaded]com.vmware.kext.vmci (3.1.4) Support
    [not loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [not loaded]com.vmware.kext.vmnet (3.1.4) Support
    [not loaded]com.vmware.kext.vmx86 (3.1.4) Support
    Startup Items: HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [not loaded]com.adobe.fpsaud.plist Support
    [not loaded]com.adobe.SwitchBoard.plist Support
    [not loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [not loaded]com.avast.init.plist Support
    [not loaded]com.avast.uninstall.plist Support
    [not loaded]com.avast.update.plist Support
    [not loaded]com.cloudpath.maccmd.plist Support
    [not loaded]com.crashplan.engine.plist Support
    [not loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [not loaded]com.logmein.logmeinserver.plist Support
    [not loaded]com.logmein.raupdate.plist Support
    [not loaded]com.oracle.java.Helper-Tool.plist Support
    [not loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [not loaded]com.orbicule.uc.plist Support
    [not loaded]com.parallels.desktop.launchdaemon.plist Support
    [not loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [not loaded]com.avast.userinit.plist Support
    [not loaded]com.google.keystone.agent.plist Support
    [not loaded]com.hp.help.tocgenerator.plist Support
    [not loaded]com.logmein.LMILaunchAgentFixer.plist Support
    [not loaded]com.logmein.logmeingui.plist Support
    [not loaded]com.logmein.logmeinguiagent.plist Support
    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [not loaded]com.oracle.java.Java-Updater.plist Support
    [not loaded]com.orbicule.UCAgent.plist Support
    [not loaded]com.parallels.desktop.launch.plist Support
    [not loaded]com.parallels.DesktopControlAgent.plist Support
    [not loaded]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.akamai.single-user-client.plist Support
    [not loaded][email protected]
    [not loaded]com.avast.home.userinit.plist Support
    User Login Items:
    CrashPlan menu bar
    VMware Fusion Start Menu
    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins: GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    LogMeIn: Version: 1.0.935 - SDK 10.7 Support
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions: avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins: iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins: Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins: TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine: Time Machine not configured!
    Top Processes by CPU:
    23%firefox
    2%WindowServer
    1%Microsoft Word
    0%Finder
    0%Microsoft Excel
    Top Processes by Memory:
    307 MBfirefox
    164 MBMicrosoft Word
    108 MBMicrosoft Excel
    90 MBWindowServer
    72 MBDock
    Virtual Memory Information:
    1.11 GBFree RAM
    1.14 GBActive RAM
    392 MBInactive RAM
    2.36 GBWired RAM
    341 MBPage-ins
    0 BPage-outs
    EtreCheck in Normal Mode
    EtreCheck version: 1.9.12 (48) Report generated July 24, 2014 3:59:15 PM CDT
    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores 5 GB RAM
    Video Information:
    GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1280 x 800
    System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:57
    Disk Information:
    WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB)
    disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.56 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
    Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [loaded]com.vmware.kext.vmci (3.1.4) Support
    [loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [loaded]com.vmware.kext.vmnet (3.1.4) Support
    [loaded]com.vmware.kext.vmx86 (3.1.4) Support
    Startup Items:
    HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [loaded]com.adobe.fpsaud.plist Support
    [loaded]com.adobe.SwitchBoard.plist Support
    [loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [loaded]com.avast.init.plist Support
    [loaded]com.avast.uninstall.plist Support
    [loaded]com.avast.update.plist Support
    [loaded]com.cloudpath.maccmd.plist Support
    [running]com.crashplan.engine.plist Support
    [loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [running]com.logmein.logmeinserver.plist Support
    [loaded]com.logmein.raupdate.plist Support
    [loaded]com.oracle.java.Helper-Tool.plist Support
    [loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [running]com.orbicule.uc.plist Support
    [running]com.parallels.desktop.launchdaemon.plist Support
    [loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [loaded]com.avast.userinit.plist Support
    [loaded]com.google.keystone.agent.plist Support
    [loaded]com.hp.help.tocgenerator.plist Support
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
    [running]com.logmein.logmeingui.plist Support
    [running]com.logmein.logmeinguiagent.plist Support
    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [loaded]com.oracle.java.Java-Updater.plist Support
    [running]com.orbicule.UCAgent.plist Support
    [loaded]com.parallels.desktop.launch.plist Support
    [loaded]com.parallels.DesktopControlAgent.plist Support
    [running]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [loaded]com.adobe.ARM.[...].plist Support
    [loaded]com.adobe.ARM.[...].plist Support
    [running]com.akamai.single-user-client.plist Support
    [failed][email protected]
    [loaded]com.avast.home.userinit.plist Support
    User Login Items:
    CrashPlan menu bar
    VMware Fusion Start Menu
    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins:
    GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    LogMeIn: Version: 1.0.935 - SDK 10.7 Support
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions:
    avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins:
    TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences  Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine:
    Time Machine not configured!
    Top Processes by CPU:
    6%WindowServer
    4%mdworker
    2%SystemUIServer
    0%LogMeIn
    0%configd
    Top Processes by Memory:
    113 MBCrashPlanService
    108 MBcom.avast.daemon
    108 MBDropbox
    92 MBFinder
    67 MBSystemUIServer
    Virtual Memory Information:
    2.61 GBFree RAM
    1.19 GBActive RAM
    651 MBInactive RAM
    573 MBWired RAM
    534 MBPage-ins
    0 BPage-outs
    There were two listed as [failed]:
    Launch Agents:
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
    User Launch Agents:
    [failed][email protected]

  • How to stop the spinning wheel?

    How to stop the spinning wheel?

    Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
    When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
    Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
    http://www.etresoft.com/etrecheck
    Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
    Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
    It will take a moment to run as it collects its data.
    Copy and paste its output in a reply.
    Do not be concerned about anything that says "Problem" or "failed".
    EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
    When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

  • When i login to yahoo, my first click results in the spinning wheel. Could i have a virus Or why does it only happen when i login to yahoo?

    When i login to yahoo, my first click results in the spinning wheel. Could i have a virus? Or why does it only happen when i login to yahoo?

    Firefox allows to select part of a word. You can select a word with a double click and use Shift + left click to set the end of the selection, so you need to click at the end of the last word instead of in it.

  • Why is it that it would take a very long time [if ever] to change or adjust the tempo of a loop in the audio track when i set it to adjust regions to locators? Until now the spinning wheel of death is still very much spinning. thanks for any help.   Is th

    Why is it that it would take a very long time [if ever] to change or adjust the tempo of a loop in the audio track when i set it to adjust regions to locators? Until now the spinning wheel of death is still very much spinning. thanks for any help.
    Is there another way to adjust tempo of loops the faster way, any other technique?

    No clue why the final processes have suddenly started to take so long. Two things I'd try: a) capture from an older tape to see if some problem with the new tape is at fault.  And b) check the health of your RAM and the hard drive.
    The red frame sounds a bit like a glitch we used to have in OnLocation (actually in its predecessor HDV Rack) which was caused by a partial GOP. But that was a product of HDV Rack recording from the live video stream. It turned out that HDV cameras intentionally interrupt the data stream for an instant upon starting to record--specifically to avoid recording a partial GOP to tape. So my gut says that the tape has partial GOPs at the points where you stopped/started recording.

  • My iMac locks up constantly in email. I click on one or two emails. Then when I click on another email, I get the spinning wheel and have to relaunch. Why does it get confused and lock up?

    My iMac locks up constantly in email. I click on one or two emails. Then when I click on another email, I get the spinning wheel and have to relaunch. Why does it get confused and lock up? Seems like it is stuck.

    10.6.8 here, MacBook Pro. Comcast. Mail  freeze ups. Occasional warnings to use "Log Out" under the Apple icon.
    Disk Repair run several times. Shows lots of Java  "remote" issues.
    I run Disk Repair several times, shows a lot of Java, "remote" issues.
    Restart don't know if it helps, I do it all the time. What's with quitting Mail but it doesn't quit, and why a separate maneuver to "Log Out".
    i

  • I used utilities to source my 10.6 snow leopard install disc to my main hardrive, and now when I turn on my computer the apple with the spinning wheel stays on the screen and stuck like that. How do I fix it Help please. I already tried all the commands

    I used utilities to source my 10.6 snow leopard install disc to my main hardrive, and now when I turn on my computer the apple with the spinning wheel stays on the screen and stuck like that. How do I fix it Help please. I already tried all the commands such as Command R, Holding down the Option key, C and holding down shift at the start up but nothing happens.
    initialy All I was trying to do was downgrade 10.7 to 10.6 .

    You have to consider the possibility the hard drive may be dying.    If your data isn't backed up, try one of the tools below:
    https://discussions.apple.com/docs/DOC-1689
    Once you are sure your data is backed up, we can examine other possibilities.  In the meantime call AppleCare for your original installation DVDs.  You may need them.

  • I want to delete my mac account and replace it with my gmail account. I know how to do this but when I click and open up mail I get the spinning wheel and have to force quit mail.

    I want to disable my mac.com mail, I know how to delete it but I cannot get into mail to do this, whenever I click on mail, or mail in system preferences to open it I get the spinning wheel and have to force quit. I am running a Macbook 10.7.5
    Thanks,
    Edward.

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • Can't get Mail to work - I get the spinning wheel and Mail freezes.  I have to Force Quit it.  How do I fix this?

    Can't get Mail to work - I get the spinning wheel and Mail freezes.  I have to Force Quit Mail .  How do I fix this problem?

    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • How do I stop the spinning wheel that replaced the cursor in a Word document?

    How do I stop the spinning wheel that replaced the cursor in a Word document?

    Something is causing Word to lock up.  Restart the laptop and/or reinstall Office/Word to fix the instability.  Maybe even a bad plugin or document could be causing this if it's only happening when you open a particular doc.

  • How do I remove the spinning wheel on Mac Mini?

    How do I remove the colored spinning wheel on my Mac mini?

    To "remove" the spinning wheel it's best that you understand what it is and then you can troubleshoot it. Please read the article in this link:
    http://www.thexlab.com/faqs/sbbod.html
    If you want to post back and get some help then start by posting an EtreCheck report of your system and we can look for obvious causes.

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