Why the update couldn't be installed?
After download for update, i 've received message: the update couldn't be installed?
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.<br />
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
Don't remove personal data when uninstalling.<br />
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.<br />
<br />
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 10.0 r42
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Similar Messages
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while running Firefox it comes on the screen saying security update so after it ties to update this comes on the screen "The Update could not be installed (patch apply failed)" I am running Firefox 6.0 and don't seem to have any other issues with it but it asks me several times to do this update but still says it cant do it
I am running windows vistaIf files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete the active-update.xml file.
*http://kb.mozillazine.org/Updates_reported_when_running_newest_version
Software Update not working properly:
*http://kb.mozillazine.org/Software_Update
* C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/870411]]</blockquote>
"The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
Thank you for your time in helping.
Late here, heading to sleep. Marilyn -
"The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?after that update prob when i installed the update file.
Firefox [[Safe mode]] is a diagnostic mode that allows troubleshooting.<br />
You start the same version, only some features are disable like add-ons (Tools > Add-ons > Extensions).
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. -
"The update could not be installed" message
Every time I start Firefox I get a dialog box with this message:
The update could not be installed. Please make sure that there are no other copies of Firefox running on your computer and then restart Firefox to try again. [OK button]
I click the OK button, the box disappears, then Firefox starts up.
It's annoying. I have tried updating Firefox in the Admin account on this computer, but even that has not worked. Why might this be happening, and what can I do about it?
PS I don't do online forums, if you are a "Firefox expert" answering thsi question, by all means post the reply on the forum, but please also email it to me at my registration address. Thanks.So this is rapid updating? I had to stop using V5 because of problems. V5.01 did improve things. FF was still my default browser so I did get to follow the upgrade to V6. Now the suggestion that completely removing it and editing the registry will enable me to see if V6 is worth having. Please, this is not rapid. This is the kind of problem that stopped me using Norton, having to deal with more issues that actually using the software.
No doubt I will attempt this sometime, by then though I may have just got used to Chrome [yuk]. It is not a good sign that being more news worthy is better than having a working product. I'm a web and app developer and it has served me well until V4 now it is just getting in the way and Mozilla seem to think that just one more rapid release [with problems like this] may just solve the problems.
I think not after all I'm still waiting for MS to fix things that should have been better 10 years ago.
I removed my current version. I check that the folders were gone. I reinstalled. I got an error:
Error Platform version '5.01' is not compatible with minVersion >=6.0 maxVersion <=6.0 -
when i would to update mac os10.7 to mac os combined10.7.4 the appear error the update couldn't be verified.it may have been corrupted during downloading....please guide me.
my type of laptop is MAC724
tnxThe first thing to attempt is restarting in Safe Mode, this will clear some caches. It's possible one or more has become corrupt. Once it has started navigate to 10.6.8 Update Combo and download and install per the directions. After it has installed if you still have difficulty re-starting, go to System Preferences - Startup Disk and make sure the internal HD is highlighted and click restart again and restart again in Safe Mode. Finally restart normally.
BTW I have asked the moderator to remove the serial number of your machine for your own security. Please DO NOT post private information such as email addresses, serial numbers etc.. to a public forum. -
when i would to update mac os10.7 to mac os combined10.7.4 ,after finishing download appears the error the update couldn't be verified.it may have been corrupted during downloading....please guide me.
my laptop type is MC724
tnxThe first thing to attempt is restarting in Safe Mode, this will clear some caches. It's possible one or more has become corrupt. Once it has started navigate to 10.6.8 Update Combo and download and install per the directions. After it has installed if you still have difficulty re-starting, go to System Preferences - Startup Disk and make sure the internal HD is highlighted and click restart again and restart again in Safe Mode. Finally restart normally.
BTW I have asked the moderator to remove the serial number of your machine for your own security. Please DO NOT post private information such as email addresses, serial numbers etc.. to a public forum. -
When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
== This happened ==
Every time Firefox openedIf you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation. -
I click on Firefox and it says that Firefox is installing your updates and will start in a few minutes. Then I get "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." this cycle never ends. Do I need to deinstall Firefox and re-install? If I do that, do i lose all of my bookmarks, etc?
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
*C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
*(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
*C:\Program Files\Mozilla Firefox\updates
*Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
*Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
While updating ios6 through software update option, i am getting the error"unable to install the update an error occured installing IOS6"
I am getting this message also.... mine cant update too...
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I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP -
I am told I need to update Flashplayer. I have downloaded the update 5 times and installed it successfully on FireFox but Safari still says I need to update. I have gone so far as to restart before re-opening Safari. What am I not doing?
Enable plug-ins.
Safari > Preferences > Security
Web content:
Is the box next to "Enable plug-ins" checked?
Best. -
I'm using Firefox 4 Beta and I tryed install update but I dont got success. Now every time that I go start the browser is displayed the mensage: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again"
My release is installed not in default drive C:\. I installed in the other Partition on my PC.
I don't have other release installed.Try a clean re-install.
* Download the setup file from http://www.mozilla.com/en-US/firefox/RC (this is for the Firefox 4 release candidate)
* Uninstall Firefox, do not select the option to "Remove my Firefox personal data"
* Delete the Firefox installation directory - http://kb.mozillazine.org/Installation_directory
* Re-install Firefox
This process does not remove the Firefox user data such as bookmarks and passwords which are stored elsewhere in the profile folder.
You may also need to manually reset the Software Update feature by deleting the software update files as shown in the "Software Update not working properly" section here - http://kb.mozillazine.org/Software_Update -
I have a late 2011 macbook pro running OSX Lion, and it wont update the firmware to 2.7, it downloads the update then says its installing it but when i go back to software update it keeps coming up saying it needs to be updated. Im wondering what can i do to stop this or get it to update.
Once it is downloaded you need to restart the computer if it does not restart automatically. When it next starts up you should note a progress bar appearing below the Apple logo. When done the computer will restart once more. The new firmware should now be installed.
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Help>About Firefox> says I am using Firefox/3.6.10./GTB7.1 I get a note from Mozilla that there is an update. I download it after granting permission to change my machine. I say OK. A green bar slides across the monitor announcing that the update is being downloaded. When I then assume it is being installed I get the following error: The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. There are no other copies running. The machine is not on a network. I am using WIN7
Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
Thank you for your time in helping.
Late here, heading to sleep. Marilyn
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