Why the "useradministrator" doesn't work anymore?

Hi guys,
As administrator I got the the error in "user administrator":
"A check if users can be created failed. The UME configuration might be inconsistent. Check your Security Policy settings (Especial "Maximum Length of Logon ID") and your Persistence Configuration."
As normal user, I can not see any iview in "user administrator" any more,what is the problem?
I use a method "GroupFactory.invalidateCache();" in one of my application. Has this something to do with "user administrator"?
Thanks for any tip!
Regards,
Liying

Hi,
Since I upgraded from SP stack 9 to SP stack 10 I get the same error in the UME administration. The two buttons for user creation are greyed out. The upgrade could be the cause. I'm also seraching for a solution.
Joerg

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