Why there is an error in the billing system even though I have a new charged card?
I have an Apple account which I need to fill in the billing system via Visa and which I did, but there happend to be a problem where I couldn't update, download or even purchase an app. I assumed there wasn't enough cridet in my internet card so I got a new card with money in it, but it gave me an error saying "There is a billing problem with a previous purchase.". Even though I got a new card it still shows me the same message and when incerting the new card number it tells me "invalid security code". I have contacted the card company to know if the problem is from them but I have updated my account and got this new card but still having same errors. could you help me look what's the problem with the billing system?
Hi R_Loading,
You will need to contact iTunes Support:
https://getsupport.apple.com/GetproductgroupList.action
Or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
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