Why this blue screen?

Windows Vista Home Premium. Acrobat 8.1.2
When I click on the screen, the background color toggles between pale blue and white. Why does it do that, and how do I get it to stop?

Just hold on the power button until it turn off. It's a force shut down. It's not really going to harm your computer if you don't do it often.

Similar Messages

How can I fix this blue screen?

When I start up my Mac, I see nothing but a blue screen. I can move the mouse around, but that’s about it. How can I fix this blue screen?
i have a logitech keyboard and mouse
Message was edited by: bruybenj

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

When i take photos or videos on my ipod touch with the camera, then i plug it into the computer to sync, the computer shuts down and this blue screen comes up saying "an error has occured" and a heap of other stuff.

When i take a photo or a video using the camera on my ipod touch, the computer (windows xp) shuts down and a blue screen comes up saying "an error has occured" and a heap of oth stuff in white. It doesn't wipe the memory or anything off the ipod. Whenever i sync my ipod without photos or videos it works fine. It also doesn't mind me taking photos off itunes to put on the ipod. I have had a look around and a couple of people say reinstall itunes, but i don't know if i will lose all my songs and apps. Any suggestions of help?

Removing all Apple related software and reinstalling iTunes should bring all needed drivers back: Removing iTunes, QuickTime, and other software components for Windows XP
Also check for new driver updates for Windows, especially if you have a webcam installed.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
copied from the article about reinstalling iTunes

How do i unfreeze this blue screen?

?

Try holding down the on/off and the home buttons at the same time until your see the Apple logo.

Blue Screen Error Please Help.

Hello ... i m getting this error when ever i start my pc Multiprocessor_configuration_not_supported... this error came when my system finished booting then eventually this blue screen error occured and i needed to restart my computer .. after restarting
this error gone and my system runs fine.... i want to ask why i always get this error at the very first time when ever i start my computer... i have windows 7 professional 64bit and Intel Xeon 5160 3.0 GHZ dual processors 8 gb ddr2fb ram.....i updated my bios
also but it wasn`t effective..
please help..

Please post a copy of your dump file as a shared file to your Sky Drive with a link here.
The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View,
Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver View and upload a copy of the report it produces to your Sky Drive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
http://www.nirsoft.net/utils/driverview.html
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information).
Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to
allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional
to answering the question about make and model.
For help with Sky Drive see paragraph 9.3:
http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm
Hope this helps, Gerry

Videos cause a blue screen in XP Pro

Hello all, I have been led to this site after hours of google searching and reading similar problems. the only thing I noticed is that most of the people having the same problem are from 2005 or 2007! The other thing I noted is the lack of any solution so I thought I should start a new thread myself...
Every time I try to import any video into my itunes (latest version) for my ipod nano (latest software update) I get, 90% of the time, an instant blue screen that references win32k.sys
I do not have any other program on my PC that will do this.
I have noted however some strange things about itunes in general.
I used a program called prism video converter, recommended to produce great ipod compatible video by a friend, I set it to convetrt about 6 video files, all to the exact same settings, same bitrate/size/etc and they came out fien.
I can even play them in windows mediaplayer no problem.
now, I open itunes and go 'import from folder' and select the folder they are all inside.
first try: Blue Screen.
Second try I did them one at a time through the add files way.
Wow! Video 01 appeared in itunes and no crash!
So I try adding the next one...
Itunes seemed to freeze a bit on doing this, maybe cos the video is a bit longer (only 3 minutes though) and then it displayed no change!
the first video was still there but it had not added the second.
I tried again with the second video.
Nothing appeared.
Why would this happen if the videos are technically the same??!
So I tried video 3.
It appeared in itunes!!
I tried video 4...
Blue Screen!
The worst of it is that usually, whatever I try I will get itunes throwing my PC into a blue screen error whenever I am dealing with these m4v, mp4 or mov (or any other apple video file!) and trying to put them into itunes.
I am so sick of this problem and I would not usually come and ask like this as I pride myself on using google etc and fixing my own PC problems but this one is just a bit too much asd there is no apparent logic to it and nothing I try gets me any closer to a solution!

**** there.
Let me first make this really clear: It is most definitely nothing to do with the Prism Software. I know this as I have tried converting with many programs before this but usually just got a bluescreen whatever I tried, as soon as I tried to import a video file into itunes.
the thing about prism is that this seems to be the only time I have actually managed to succeed in importing a video file into itunes! So if anything it is faring better than anything else!!
I am usually really good with video on a PC. I have created and encoded and converted so many in the past that I am usually able to work it out if there's maybe a compatibility issue or a codec issue. This time ... nope!
I do think it may be related to some codec or the way XP is handling these itunes compatible video files. They seem to just cause errors.
Ironic: I just dragged and dropped one of the video file sinto a quicktime window and I got a bluescreen.(Thank god for firefox session manager, saving what I had typed so far).
Anyway the result is that these files are also able to throw the same blue screen if I drag them into firefox.
I have converted to ipod format from many apps and, whatever app I use, whatever bitrate I use, if it is a file format as described above (Ie. the type it has to be to play in itunes/ipod) then it will/can/usually does give this blue screen!
Please be clear though: Prism has nothing to do with it. Also, I am confused what the criteria is for itunes to accept video files anyway...why is it that it will accept some and not others that are in essence, exactly the same?
Any help is greatly appreciated

Blue Screen Of Death (Please help) Locale ID: 1033

So this computer is only 1 year old, I got this computer from cyberpower and the computer has been alright until out of no where i have been getting this blue screen
This is the information it gives me about it, can someone please help me resolve this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88011184DBB
BCP3: FFFFF88003E72228
BCP4: FFFFF88003E71A80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\061014-20342-01.dmp
C:\Users\Toktz1\AppData\Local\Temp\WER-31746-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Transient blue screen since printer added

I've had my Mac mini since April and I've been very happy with it. I purchased a printer for printing documents and photos-an Epson R300. It said to use the CD to install prior to plugging it in to the mini via the USB. Even though I'm used to the ease of Apple installation (just plugging in things like a pc monitor, keyboard and mouse and needing no CD drivers), I did as the printer instructions required. Since the install, I've experienced the appearance of a blue screen. The first time, it took me back to the "blue screen of death" days on my old pc. But the blue screen lasted only briefly, and the desktop came back. I am also seeing it while browsing, or even using applications. I've unplugged the printer, and it was shut off when I did have it plugged in. I feel it is due to the CD driver (and other software I installed. I am afraid to do the same for my new iBook G4. Anyone know why this is occurring and how I can remedy the situation. I don't like seeing blank blue screens-even briefly.
Thanks.
~margaret

Hi Magaret,
Your included printer drivers may not be Tiger-compatible which could be causing this blue screen...though I've never heard of a situation like this before. :\ Your best bet would to download any updated drivers from Epson's website and then trying to reinstall. According to the Tiger website, your printer's drivers aren't automatically included with Tiger. My printer isn't listed (a Stylus CX5400), but it installed perfectly with the upgrade from Panther. So uninstall any software that's relevant to your printer, and then either reinstall with Epson's updated drivers, or see if Apple included any with Tiger. Let me know how this works! Good luck.

Danny can you help ?PAT and blue screens on xp

When i activate PAT -(turbo mode) i get random blue screens .I have set FSB at 218 MHZ the maximum at which PAT will work at (at 219 it switches off) but as soon as i go to 219 FSB when it is off all works ok my RAM is working at 220mhz when it is 233mhz as standard (underclocked) SPD is disabled and RAM is 3,4,4,8,8. respectively
Why the blue screens? do ineed to up any voltages or is there any settings i have overlooked? any help much appreciated.

Do you get the blue screens with turbo on and FSB at 200/201? Pat messes with a lot of things and some are hard to identify.
You might have to choose between having Pat on at default speeds or overclocking with no Pat. If you're up more than 220, you're probably getting better performance than the Pat was giving you anyway.
Also, lately people with the 865PE boards have noticed that if you set memory speed to 400 instead of auto, Pat will show disabled and stabilty will be improved but benchmarking still shows many of the gains with Pat showing enabled.
Check back soon, I'm sure other will add to this.

Blue screen 0x00000116 error

I have just bought and installed my new 280x by msi, everything was working fine i installed all the drivers for everything including my motherboard and i get this blue screen everytime i try to use something, sometimes it happens as soon as i start up my pc.
My i remind you that i have installed EVERY new driver for my graphic card and my motherboard. i have even tried to install beta ones and there was no difference. I have also tryed reinstalling windows and starting again installing all the new drives and i still have the issue.
Can someone please help my with my problem because im not happy that my new computer does not work
Thanks Robert

Mate i have done all of that still dont work, when i install the drivers they are fine for about 2mins then it crashes, sometimes it takes about 5 mins sometimes it take when i first go on windows
I was thinking about trying to install an older version of the driver on the computer, may i add this is a new build computer parts were put together on sunday
I really dont know what to do, so i was things that its something with my gpu and i think i need to use the warranty and sent it back, get a new one
Can anyone help?? please reply
Robert

Blue screen appears

I've bought my S10e in April 2009. it worked properly until a month ago when i was browsing, this blue screen appears suddenly and Windows (XP SP3, home edition) restarts. It happens too fast that i cannot read the message. after logging in this message rises: the system has recovered from a serious error.... and i send the issue to Microsoft. I use Google Chrome as browser. I think when i'm online using WiFi, it happens. I uninstalled chrome but it happened again with Firefox when it tried to open a web page reporting the problem to Microsoft.
I used the check disk tool in Windows but didn't help. I've two drives, Windows run on C: capacity=30 GB, free space=4 GB.
I've run CCleaner to optimize registry before these blue screens.
I also have Kaspersky Internet security installed on my netbook. it works fine.
I've got all Microsoft updates.
Is it the problem of bios? or what?
please help me because i'm very dependent on my S10e.
Thanks

Hi and welcome,
... if that happen again.. look in system event log file...there could be a hint whats going wrong..
How to view and manage event logs in Event Viewer in Windows XP
on the first look ...your free space 4GB ... .. due huge temp data near full .. keep an eye of this ...
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Blue Screen after installing WRT600N

I have been running two wired high-end machines for over a year with an old Linksys 10/100 wired and wireless B Router. I wanted to get the wired and wireless speed a bit faster so I bought the WRT600N mainly for the Gigabit switch and the USB port. I went through the install wizard and got it configured. But I am having numerous issues with this new router that my old trusty Linksys router never did with the same configuration. I will enter different post for each issue if I can’t find help searching the forum.
1.       I started to get the following:
       Blue Screen error: “IRQL_NOT_LESS_OR_EQUALL”
a.       I first started getting this error on the machine running the Linksys Advisor software. The Machine is running the 64 bit version of Vista so I thought maybe the software did not like Vista or the 64 bit version. This machine is wired to the gigabit switch on the WRT600N. But then my other machine got the same Blue Screen Error. It has a gigabit Nic and is not running the Linksys Advisor. This second machine has been stable and has never had a Blue Screen on XP or Vista 32 Bit. So when it got this same error I ruled out that my Vista 64 bit machine had a problem with a piece of hardware or a specific software application. With both of these machines with gigabit NICs that ran fine on the old Linksys B router now getting this Blue Screen Error a bit longer than a year after I installed Vista. And I have added no new hardware or software to the Vista 32 bit machine for years other than Windows Updates, but this machine doesn't have Vista SP1 install where the 64 bit machine does. The 32 bit machine is a Dual Xeon CPU machine that is rock solid.
So does anyone know what might be the issue here? I have been in Technical support for years before I moved up to Director of Product Management and Marketing but I still keep up with the latest new software and hardware and after working on this for a few months I believe it has to be this new Linksys WRT600N router, but if someone else has seen this and fixed this and it is not the new WRT600N please let me know what you did.
Lastly, I searched the forum and read all that I could find on this error message and nothing was helpful in my situation as these aren’t laptops moving from network to network they are desktop machines. I also did some Google searching but no luck.
Oh, and by the way I don’t know if the router is misconfigured or broken but my old 10/100 seemed faster on file transfer/etc. than this supposed Router with a Gigabit switch. Anyone have any ideas on that please let me know as well.
I am running WPA-Personal, maybe the encryption is slowing things down…. Who knows….
Thanks for any help and since there is no new firmware I figure this router may still have some bugs and maybe this might be one.

I'm completely exhausted.
I cant make this "outstanding, the most powerfull" soundcard work.
The last thing was - i deleted all the creative soft and installed only the driver. After system comes, and windows desktop is visible, the computer freezes and only hard reset can wake it up.
What the problem is??
I've sent this issue with my system configuration to creative, filled the form on the site.
Just NO RESPONCE. Should I just throw my soundblaster away?

T61 - Blue screen error message (nv4_disp) - Now computer won't even start!

Hi I have a Lenovo T61 (Type: 7662-CTO) Windows XP.
A couple days ago, all of sudden my screen turned in a yellowish hue, started flickering intensely and froze; I had to manually shut it off (by pushing the power button).
Next day, I started my computer and it worked fine until I had the exact same flickering and freezing issue, but this time, the screen didn't turn in a yellowish hue. Once again, I manually shut it off and went to bed.
This morning, however, when I started my computer, my screen went totally blank, though I could hear my computer running. I hooked it up to my TV to see if anything comes up and that's when I got this blue screen of error message.
It says:
================================================================================
Problem has been detected and windows has been shut down to prevent damage to your computer.
Problem seems to be caused by the following file: nv4_disp
If this is the first time you’ve seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.
Technical information:
** STOP: 0x000000EA (0x8A4803C8, 0x88FFD500, 0xBA4EFCBC, 0x00000001)
nv4_disp
beginning dump of physical memory
physical memory dump complete.
contact your system administrator or technical support group for further assistance.
==================================================================================
It would show this blue screen very briefly and rebooted by itself (without letting me log in windows), so I had to once again manually shut it off.
I thought perhaps cleaning a fan might help, so I opened up my laptop, cleaned the fan, keyboard, palm rest etc and assembled it back together.
When I turned on my computer, now I'm getting NOTHING. Not even a blue screen. Computer would start, but very briefly after (just a few seconds after), it would just shut it off by itself.
Someone please tell me what's wrong with my computer and if I can revive it at all.
Also, would you recommend me to bring it to the local Lenovo repair center (http://bplocator.lenovo.com/)?
Thanks so much for reading a long message.

marissa07, welcome to the forum,
marissa07 wrote:
......snip..
================================================================================
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.
==================================================================================
Have you tried updating your graphics driver?
Error message in Windows XP: "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"
You can find the latest driver for your system here. Another option would be to run ThinkVantage System Update, which is hopefully on your system, if not you can find it here.
I'm not saying this is the solution or ruling out a hardware problem, (which the flickering suggests), but it's a good place to start
Let us know
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Hp pavillion a1324n - blue screen error

After an extended shut off period (say overnight), when I start up my desktop it goes through the process and starts up fine but within a minute it shuts off and either it restarts and and then works fine for the rest of the day (even if I shut it off and turn it on several times) or it goes to a blue screen error and I have to restart it manually with the power button and then it restarts and works fine after it is restarted. However, the next time I shut it off and leave it off for a long period of time, it then goes through this blue screen or restart process? Please help me with suggestions as to what may be causing this issue and how it may be fixed. Thanks.

You've got an older PC so clean out the dust bunnies inside... just to be sure.
HP released a BIOS update that address lock ups and freezes... might be related to the problem. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-51922-1
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Windows 7 Blue Screen of Death from Apple Wireless Keyboard?

I've installed Windows 7 with Boot Camp 3.0 drivers on my Mac mini, and I suppose overall, I'm enjoying it. However, I'm getting a blue screen that seems almost random. Keyword is almost.
I've got my Apple Wireless Keyboard and Mighty Mouse paired, and they're both working well, however, I do believe I am getting some blue screens from my wireless keyboard.
It seems, at random intervals (usually when I haven't touched the keyboard and mouse for awhile) I get an IRQL blue screen and no information about what's exactly causing it. For example, if I'm sitting in the other room listening to music for awhile, and I come back and press the "next" media button on my keyboard, it'll crash and give me the blue screen. However, I've also tried pressing another random button (shift) to "wake" the keyboard if it had fallen asleep, which also results in a blue screen. The blue screens ONLY show up when I give input via the wireless keyboard. Or, if I leave the computer on overnight to download a file or something, the screen will sleep (which it should) then I'll press a button on the keyboard, the screen will stay asleep, and the computer will restart. Which is just a hidden blue screen I'm assuming.
I've tried reinstalling Windows (Clean/fresh install of course), installing/uninstalling drivers, pairing and re-pairing. I've also removed unnecessary/non-Windows 7 drivers that were installed with Boot Camp.
Outside of this blue screen, I am quite impressed with Windows 7. I just can't figure out what's going on. Is there any place I can get a description of what's causing this crash? Does anyone know what's happening or know a solution to this?
Thanks in advance, if you need more details, please ask.

Experiencing exactly the same symptoms, bugcheck/bluescreen only when touching the Apple wireless keyboard after a period of inactivity.
I have an 20" iMac, just upgraded Leopard -> Snow Leopard latest minor version and updated to Boot Camp 3.1 hoping they provided a fix, but the driver at fault (keymagic.sys) doesn't look updated and the issue is still there
Hopefully someone from Apple dev support is reading this, here's all the info I could squeeze from the crash dump:
=============================================
* Bugcheck Analysis *
IRQLNOT_LESS_OREQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff80002e33440, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e33440, address which referenced memory
Debugging Details:
READ_ADDRESS: fffff80002e33440
CURRENT_IRQL: 2
FAULTING_IP:
nt!IoIsWdmVersionAvailable+0
fffff800`02e33440 80f906 cmp cl,6
CUSTOMERCRASHCOUNT: 1
DEFAULTBUCKETID: VISTADRIVERFAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
TRAP_FRAME: fffff88002f2f0c0 -- (.trap 0xfffff88002f2f0c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002f2f100 rbx=0000000000000000 rcx=0000000000000006
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e33440 rsp=fffff88002f2f258 rbp=fffff88002f2f2b0
r8=fffff80002a4f000 r9=0000000000000000 r10=fffffa80027f3010
r11=fffff88002f2f208 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!IoIsWdmVersionAvailable:
fffff800`02e33440 80f906 cmp cl,6
Resetting default scope
LASTCONTROLTRANSFER: from fffff80002ac0469 to fffff80002ac0f00
FAILEDINSTRUCTIONADDRESS:
nt!IoIsWdmVersionAvailable+0
fffff800`02e33440 80f906 cmp cl,6
STACK_TEXT:
fffff880`02f2ef78 fffff800`02ac0469 : 00000000`0000000a fffff800`02e33440 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`02f2ef80 fffff800`02abf0e0 : 00000000`00000000 fffffa80`03375d90 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f2f0c0 fffff800`02e33440 : fffff880`04a02e5d fffffa80`02a3add0 fffffa80`027e8b40 fffffa80`02a3add0 : nt!KiPageFault+0x260
fffff880`02f2f258 fffff880`04a02e5d : fffffa80`02a3add0 fffffa80`027e8b40 fffffa80`02a3add0 0000057f`fd5c5228 : nt!IoIsWdmVersionAvailable
fffff880`02f2f260 fffffa80`02a3add0 : fffffa80`027e8b40 fffffa80`02a3add0 0000057f`fd5c5228 fffff880`04a02dfc : KeyMagic+0x2e5d
fffff880`02f2f268 fffffa80`027e8b40 : fffffa80`02a3add0 0000057f`fd5c5228 fffff880`04a02dfc fffff880`00e5a2a7 : 0xfffffa80`02a3add0
fffff880`02f2f270 fffffa80`02a3add0 : 0000057f`fd5c5228 fffff880`04a02dfc fffff880`00e5a2a7 fffffa80`02a3add0 : 0xfffffa80`027e8b40
fffff880`02f2f278 0000057f`fd5c5228 : fffff880`04a02dfc fffff880`00e5a2a7 fffffa80`02a3add0 00000000`00000000 : 0xfffffa80`02a3add0
fffff880`02f2f280 fffff880`04a02dfc : fffff880`00e5a2a7 fffffa80`02a3add0 00000000`00000000 fffffa80`027fd9d0 : 0x57f`fd5c5228
fffff880`02f2f288 fffff880`00e5a2a7 : fffffa80`02a3add0 00000000`00000000 fffffa80`027fd9d0 00000000`00000010 : KeyMagic+0x2dfc
fffff880`02f2f290 fffff880`00e30c9b : fffffa80`027fd9d0 fffffa80`027fd9d0 fffffa80`027fd9e0 fffffa80`027fdc01 : Wdf01000!FxRequestBase::CompleteSubmitted+0x1f3
fffff880`02f2f310 fffff880`00e30dc4 : 00000000`00000002 fffff880`04bbcff7 00000000`00000000 fffff880`04bbcff7 : Wdf01000!FxIoTarget::RequestCompletionRoutine+0x1cb
fffff880`02f2f380 fffff800`02aab935 : 0d780da4`0da40dd4 fffff880`02f2f420 0d440d78`0d780da4 fffff880`04bbeb52 : Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x3c
fffff880`02f2f3b0 fffff800`02ac3516 : fffffa80`027e8f2b 00000000`00000000 fffffa80`027fdc70 fffffa80`027e8b40 : nt!IopUnloadSafeCompletion+0x55
fffff880`02f2f3e0 fffff880`04b62323 : fffffa80`027e8b40 00000000`00000000 fffffa80`02655c10 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02f2f4c0 fffff880`04ba24be : fffff880`02f2f590 fffffa80`027e8b40 00000000`00000000 fffffa80`0294f600 : bthport!BthCompleteRequestEx+0x5b
fffff880`02f2f4f0 fffff880`04b9c8d4 : 00000000`00000000 00000000`00000001 fffffa80`02a50c40 fffff880`02f2f6e0 : bthport!L2Cap_CompleteReadIrpList+0xc2
fffff880`02f2f540 fffff880`04b70732 : fffffa80`03349530 fffffa80`0294f5f0 fffff880`00410001 00000005`00000002 : bthport!L2CapInt_ProcessReadBip+0x430
fffff880`02f2f6d0 fffff880`04b70078 : fffffa80`0267f230 00000000`00000000 fffffa80`029b5402 fffffa80`02670000 : bthport!HCI_ProcessAclReadBip+0x642
fffff880`02f2f7a0 fffff880`04b988d9 : fffffa80`0267f230 fffffa80`03036702 fffffa80`026c0ab0 00000000`00000000 : bthport!HCI_ProcessAclRead+0x214
fffff880`02f2f810 fffff880`04b66201 : 00000000`00000000 00000000`00000000 00000000`00000056 fffffa80`026c0ab0 : bthport!HCI_ProcessMpBip+0x61
fffff880`02f2f880 fffff880`04b4d327 : fffffa80`0294f4f0 fffffa80`026c0ab0 00000000`00000000 fffff800`02ac59fa : bthport!BTHPORT_RecvMpBip+0x41
fffff880`02f2f8d0 fffff880`04b5399f : 00000000`00000000 fffffa80`00cd3910 fffff880`04b56388 fffffa80`00cda820 : BTHUSB!BthUsb_ReadTransferComplete+0xf7
fffff880`02f2f930 fffff880`04b53c31 : 00000000`00000003 fffff880`02f2f9f0 fffffa80`00ca2d00 fffffa80`00000012 : BTHUSB!UsbWrapWorkRoutine+0x17b
fffff880`02f2f9b0 fffff800`02ac3516 : fffffa80`00cd3bdb 00000000`00000000 00000000`00000000 00000000`00000000 : BTHUSB!UsbWrapInterruptReadComplete+0x1dd
fffff880`02f2fa40 fffff880`044135d9 : fffffa80`01e81050 fffffa80`00cda700 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02f2fb20 fffff880`04413ab7 : fffffa80`028ef502 fffffa80`00cd3910 00000000`ffffffff fffffa80`01e81ea8 : USBPORT!USBPORTCoreiCompleteDoneTransfer+0xa15
fffff880`02f2fc00 fffff880`0441164f : fffffa80`01e81ea8 fffffa80`01e811a0 fffffa80`01e82040 00000000`00000000 : USBPORT!USBPORTCoreiIrpCsqCompleteDoneTransfer+0x3a7
fffff880`02f2fc60 fffff880`04402f89 : fffffa80`01e81050 00000000`00000000 fffffa80`01e81e02 fffffa80`01e81ea8 : USBPORT!USBPORTCore_UsbIocDpcWorker+0xf3
fffff880`02f2fca0 fffff800`02acc5dc : fffff880`02f07180 fffffa80`01e81ea8 fffffa80`01e81ec0 00000000`00000000 : USBPORT!USBPORTXdpcWorker+0x1d9
fffff880`02f2fcd0 fffff800`02ac96fa : fffff880`02f07180 fffff880`02f11f40 00000000`00000000 fffff880`04402db0 : nt!KiRetireDpcList+0x1bc
fffff880`02f2fd80 00000000`00000000 : fffff880`02f30000 fffff880`02f2a000 fffff880`02f2fd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
KeyMagic+2e5d
fffff880`04a02e5d ?? ???
SYMBOLSTACKINDEX: 4
SYMBOL_NAME: KeyMagic+2e5d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: KeyMagic
IMAGE_NAME: KeyMagic.sys
DEBUGFLR_IMAGETIMESTAMP: 49c160ec
FAILUREBUCKETID: X640xA_CODE_AV_BAD_IPKeyMagic+2e5d
BUCKET_ID: X640xA_CODE_AV_BAD_IPKeyMagic+2e5d
Followup: MachineOwner
---------

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