Why "try" instead of "install" on some apps

How come after this latest update of the Creative Cloud Desktop app  some apps that are not installed yet on my system are saying "Try" instead of "Install". I know that Indesign and Audition (and I thought all the rest) are included in my full CC membership, so how come some of them say Try while others say Install?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Similar Messages

  • Why "TRY" instead of "Install" on my CC

    I have purchased the full CC

    Hi jcox6969,
    Please go to preferences and check whether the install language is selected as English: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html . If the language seems to be correct then log out and sign in back again to CC desktop.
    Regards,
    Romit Sinha

  • Some of the apps in my creative cloud are saying try instead of install. Why?

    Some of my apps say try instead of install. How can i fix this?

    @joelg16362543    
    There are different possible reason for this.
    Since you had changed the plan from Photography plan to CC full subscription.the status might not have updated or there may be Activation server connectivity  issue .
    1)First thing to do is Sign out from Creative Cloud and Sign in.
    2)Check Hosts , and let me know if  you can see any Adobe entries like 127.0.01 activate.adobe.com...etc ???
    3)Corrupt opm.db database file
    4)Corrupt license files , Firewall ,,,etc
    Follow first 2 steps and check ,.
    Still face same issue ,let me know

  • I need to install dreamweaver. In Creative Cloud, it says "TRY" instead of "INSTALL". Why?

    I need to install dreamweaver. In Creative Cloud, it says "TRY" instead of "INSTALL". Why?

    If you had purchased Creative Cloud subscription .
    Then first of Sign out from Creative Cloud and Sign in using Email ID using which you had purchased subscription.
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Let me know if you still get Try option
    For Paid subscribes it will show Install button .
    For trial subscribes it will show Try button.

  • So i bought the 9.99 a month photoshop (with lightroom) and then installed CC when i went to the app tab both PS and LR said "try" instead of install is that how setup usually goes? or well it ask me later for serial numbers?

    so i bought the 9.99 a month photoshop (with lightroom) and then installed CC when i went to the app tab both PS and LR said "try" instead of install is that how setup usually goes? or well it ask me later for serial numbers?

    Oscarf16161909 for information on how to resolve the connection error preventing the active membership from authorizing please see Sign in, activation, or connection errors | CS5.5 and later.  If you have any questions regarding the steps listed in the document you are welcome to update this discussion.

  • Why do all the programs i need say try instead of install i just got the student subscription

    all the major apps that i need say try instead of install or download, how do i fix this ????

    Hello lanibrown1808,
    I checked you account on my side and it looks fine. I can see you have Creative Cloud for Individuals subscription.
    It seems that you computer is not properly communicating with Adobe servers.
    Please refer the article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and try to reset the host file if in case of any Adobe entries.
    Please do let me know the status if it worked or not.
    Regards,
    Ratandeep Arora

  • My CC desktop app now says "Try" instead of "Install"?

    This may be total paranoia on my part, but suddenly on my Windows 8 CC desktop app, everything says "try" instead of "install" but I can't find anywhere that the CC memberships (or more importantly my full membership) had changed. Is this just a different labeling or has something big changed with CC and I'm apparently totally clueless?

    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    OR
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Clicked 'X' instead of Install in my App Store, Mountain Lion App disappeared, do I have to pay for it again??? :O :'(

    Hello, I have brought the Mountain Lion from the App store, well my father paid for it... But my Mac had some problems so I had to give it to the Apple Help desk in my school. After they have returned it to me, I wated to re-download the mountain lion. I went to the "puchases' in my app store, and BY AN ACCIDENT I clicked the 'x' instead of install. The app disappeared from the list. Can I somehow get it back again without having to PAY for Mountain Lion again?????
    Thank you so much for your answers and help

    Not sure what you did but you may have Hidden it...
    See Here  >  Hiding and Unhiding Purchases
    If you have... Unhide it... and Using the Same Apple ID that Purchased it... Download it...
    Download Past Purchases
    http://support.apple.com/kb/HT2519

  • Why can't i install a free app?

    Why can't I install a free app?  I click on free and then it tells me that I need to verify my payment option when the app is free.  What am I doing wrong?

    If you set up an Apple ID with credit card details then you need to enter valid credit card information and then when you download a free app it does what you are experiencing.  You will not be charged.  Sometimes when you update credit card information in you Apple ID, Apple raises a $1 charge to check to see if the card works and then cancels the charge.  IF you want to set up an ID without a ccredit card then you do so like this
    http://support.apple.com/kb/ht2534
    01101001 01110000 01101000 01101111 01101110 01100101 00100000 01110100 01101000 01100101 01110010 01100101 01100110 01101111 01110010 01100101 00100000 01001001 00100000 01100001 01101101

  • Why i can't install creative cloud Apps ?

    why i can't install creative cloud Apps ?

    We can't know. You have not provided any system infoirmation or other technical details, including and especialyl what errors you get.
    Mylenium

  • I am paying for the full cloud membership but some apps are still showing "Try" instead of "Install". What's going on?

    What it says. I have the full cloud membership, but in the Creative Cloud app/control panel, some programs show a "Try" button instead of "Install."  Is this a glitch and will I have the full versions of all of these apps like I am paying for?

    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Why are most of my applications only available to try instead of install?

    I subscribed to Creative Cloud last November. The greater majority of my programs say "try" next to them instead of "install."
    Do I not have full access to every program?

    Have you signed in with correct email address?
    Sign out, Sign in | Creative Cloud Desktop app

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    Why does my iPad just shut down some apps?

    No One Knows yet Why It Shuts Out Of Apps Its Not Apple Its The Makers They Are The Bug Fixers It Will Fix The Bug Maybey.If Not Do FeedBack Once Your In The App And tell Them It.If They Dont Do It In The Next Update Then Maybey Emal Them.It Takes A Long Time For Them To FIx That Bug.

  • I purchased creative cloud and my apps say try instead of install

    What do I do?

    Make sure Creative Cloud subscription assigned to your email address, you may log in to below link and check
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    If the subscription is assigened.
    Open Creative Cloud App
    Click Gear icon on the top right corner and click on Preferences
    Then click on accounts and sign out
    Then sign in back. Make sure to use the email address which you have used to subscribe

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