Why two versions?

Why did I get both 64 and 32 bit versions of each program I installed from my Adobe cloud subscription? Do I need to keep them both? Will I lose functionality if I uninstall the 32 bit version? If I keep both does it matter which one I work in?

Some programs have both a 32-bit and 64-bit version. If your computer is 64-bit capable, both versions will be installed.
AFAIK, there is no way to uninstall the 32-bit version without also uninstalling the 64-bit version.
Unless you have old plug-ins that aren't 64-bit compatible, I would recommend using the 64-bit versions. They can address more RAM than the 32-bit versions.

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Why two versions of iMovie in my Mac?

Hi,
after the upgrade to OSX Mavericks I have two versions of iMovie: the last and 9.9...why?
App store say me that I have to upgrade it but I have already the lastest version on my Mac. In launchpad I have the old version not the last.
In application folder I have the new app....WHAT HAPPEN?!?!
How can I remove the old version and use only the new? How can I put the icon of last version into launchpad?
Thank you!

This was by design. You get to keep the old version incase you don't like the newer one or have some projects that your are working on or features that you need that are not working in the newer version. I'd keep the old version until you've really gone through the new one and decide it for you. It still has a lot of bugs and some features are missing.

Why two versions of US Letter?

When I set my page size as US Letter in other Adobe products, this gives me 8.5 x 11 as expected. When I try to print from a spreadsheet to Acrobat and select US Letter as the .pdf paper size, I appear to get something different! (I'd tell you exactly what if I was on the right PC …) and no option to set a custom size. What's going on? how can I work around it? Thanks in advance for solving this riddle for me.

This was by design. You get to keep the old version incase you don't like the newer one or have some projects that your are working on or features that you need that are not working in the newer version. I'd keep the old version until you've really gone through the new one and decide it for you. It still has a lot of bugs and some features are missing.

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall?

Hi,
Lightroom 5.x and CC will be installed side by side. You may uninstall the prior version one you’re comfortable in the new version of Lightroom.
Lightroom CC/Camera Raw FAQ
Regards,
Sumit Singh

Why are there two versions of Adobe Acrobat XI Pro in my Programs

I understand the annoyance and confusing issues with CC and CC 2014 programs. I also have read in the community of Acrobat installing twice purposely?
My question is all my CC (or CC 2013) programs installed around early Feb. The newer CC 2014 programs updated (or installed) around late June of 2014. I have two versions of Adobe Acrobat XI Pro listed in my programs, are they two different versions? The one installed in Feb shows ver 11.0, the one showing installed mid August is showing as ver 11.0.08.
Can I uninstall ver 11.0? or are these both purposely installed by Adobe. If purposely, why is Adobe making their installs and updates so confusing and VERY annoying??
Thanks for any suggestions!

There isn't. One is Acrobat, the application installation. The other is Acrobat's Creative Cloud licensing installation. Do NOT try to remove one.
This is kind of documented in the Creative Cloud's Acrobat deployment documentation: Creative Cloud Help | Deploying Adobe Acrobat
Uninstalling Acrobat on Windows
Once you have deployed Acrobat using the package in the Exceptions folder, you can uninstall it using the usual process for uninstalling msi packages. There are two MSI packages that are necessary to uninstall in a standalone package. One for the main MSI package that the Creative Cloud Packager creates which is for licensing and the second MSI package which is the Acrobat Pro MSI package which is in the Exceptions folder.
Here is the command line syntax for uninstalling Acrobat:
Syntax Example:
msiexec.exe /x <path to Acrobat msi file> /qn
Here is the command line syntax for uninstalling the Creative Cloud Packager licensing package:
Syntax Example:
msiexec.exe /uninstall <path to the CCP msi file> /quiet

Two version of PP on my updates, PP Pro CC and PP Pro CC (2014) Why two? What's the diff?

I seem to have two version of PP Pro and don't know why. There's Premier Pro CC and Premiere Pro CC (2014) Are they different versions? Are they doubled up? Should I get rid of one? I'm trying to clean my computer anyway and streamline everything so I don't want extraneous programs.
I also have InDesign CC (2014) Install and InDesign CS6 Update options. Are these different? If I install (2014) will it replace CS6 so I only have one of those?
Using a Mac, latest Yosemite version, 10.10.1
Thank you!

When Adobe came out with the Cloud the intention was to retain one version and update as developments occured. THey failed to meet that goal and ended up producing the CC 2014 version which is additional to the original CC. If you do not want the original CC you can remove it. If you have InDesign CC 2014 and know that you pay a subscription for it then you can get rid of the CS6 version. Some people prefer to hold on to older versions in the event they need to create an older version to return to their clients (who don't have the newer version).

Why are there two versions of flash player on my laptop?

I'm running 64 bit Windows 7 Professional which seems to handle both 32 and 64 bit software. I use Firefox as my default browser and use MSIE only when I must.
A Flash update failed so I checked the uninstall programs list thinking I'll just uninstall and reinstall the latest.
Huh? I found both "Flash Player 10 Active X" and "Flash Player 11 Plugin 64 bit." Now I've no clue what failed to upgrade nor why there are two versions. Why 10 AND 11 and why is one called "Active X" while the other is called "Plugin".
And, to confuse me further, there is also Adobe AIR. I don't know what or why or how to deal with all of these. Would somebody kindly explain?
And, how do I figure out what update to which failed?
frustratedfrequently

The ActiveX Flash Player is used by Internet Explorer and the plug-in Flash Player is used by Firefox.
Download the following files:
Uninstaller for 64 bit Operating Systems
Flash Player for Internet Explorer
Flash Player for other browsers
Close the browser and disconnect from the Internet. Run the uninstaller and restart Windows.
Delete all remaining files and folders located in the following directories. (tip: copy and paste these paths into the path bar in an Windows Explorer window)
C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player
Verify that the file “FlashPlayerCPLApp.cpl” in C:\Windows\SysWOW64\ system, has been deleted.
Run both installers.

How can I fix this "Adobe two-version" problem, so only the latest version stays enabled, the old version stays DISABLED, and/or uninstall the old version?

I went to my add-ons tab, and I DO, in fact, have two versions of shockwave flash, an 11.9...version, and a 13.9..., which, if I'm not mistaken, is the latest version. There is a "ask to activate, always activate, never activate" button for EVERY add-on. I clicked never activate on the older version, and closed the tab. I then tried to play a video off of the Web. It would not play, I tried another site with the same result, so I went back to my add-on tab, and the button for the older version had changed back to "always activate" by itself. It continues to repeat this, and WILL NOT stay on "never activate". Every few times I return to the add-ons page, THE NEW VERSION IS DISABLED, AS WELL AS THE OLD ONE. I've tried to uninstall the old version, but when I go through control panel, and bring up the folder contents, the old version isn't even there! I've done start, find, and typed in "Adobe", and the old version is NOT FOUND! Both versions keep changing back and forth on the activate button, and they both will disable on their own, no matter how many times I fix it! smh!!

@jscher2000: Didn't mean to lose contact. I still don't have my playback problem solved, if you can believe that. I've downloaded the uninstaller / installer links with someones help that's on this forum, used them in the exact same order. It did nothing to help. However, I was in the process of attempting your solution. I made sure all browsers were closed; in fact, I went offline before this procedure. When I used find, and typed in Shockwave, it came back..."no search results". I recalled a path I had previously used, and had to use it instead of find, C:/ Acer/ Windows/SysWOW64/ Macromed/ and here there were files for Shockwave AND Flash. I opened Shockwave, says " this folder is empty". Flash Player and Flash Util plugin, Util32 Active X, NPSWF32_13_0_0_214.dll...all files appear correct, BUT why aren't there ANY files in the Shockwave folder? NONE of the buttons you describe in your steps to let Firefox "clean up" the pluginreg.dat file show in my window...if I am in the right window. My username is at the top, and it's drop-down is "3 button"+sign out. One says settings, but it doesn't take me to any "help", Trobleshooting info, "show folder", nor any way to exit Firefox or to start it back up. Settings goes to "edit settings", and has a list of checkboxes...all with something to do with threads in one aspect or another, and one concerning private messages. Sounds to me like I don't know what I'm doing, am on entirely the wrong Mozilla /Firefox page, and I'm NEVER, EVER going to get this damn video playback crap fixed once and for all. Some sites will let a video play, but they are rare. Vikings.com is the one that has me red-faced. NOTHING plays there. Except ads, of course. You can't get those to STOP.

After updating to 2014 I have two version of each

After I updated my creative cloud apps, now I have two versions of each software on is CC and the other is CC 2014? Not sure why and how to remove old version. Any help will be greatly appreciated!

Hi Mataya,
     If you don't want to keep the older version you can use following steps to uninstall.
          On Mac, go into the Photoshop application folder and double-click the “Uninstall Adobe Photoshop CC” or “Uninstall Adobe Photoshop CS6” icon:
     On Windows, see: http://windows.microsoft.com/en-us/windows7/uninstall-or-change-a-program
Thank you

I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file.

I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file. An error appears: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Why wouldn't it just open on my default browser? Thanks for the help!

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Firewalls]] and http://kb.mozillazine.org/Firewalls
http://kb.mozillazine.org/Browser_will_not_start_up

Running two versions of java, is it possible?

Hi everyone, I've got two applications, both incorporate applets, but one uses 1.3 and the other uses 1.4. Im stuck as I need to run these two programs at the same time. The reason I cant just use 1.3 is because one uses JTree's which were introduced in 1.4 (am I correct?) . SO if thats the case, is there anyway to use two versions of java on the same machine.????????????
Thank you
Graham

I've got two applications, both incorporate appletsYou have two applets.
one uses 1.3 and the other uses 1.4. One requires at least 1.4 (you think)
I need to run these two programs at the same time.
The reason I cant just use 1.3 is because one uses JTree's which were introduced in 1.4 (am I correct?) .The 1.3 API Spec includes JTree
So if thats the case, is there anyway to use two versions of java on the same machine?Why can't you just use 1.4

Two versions of the sport kit

I ordered a new sensor on the CompUSA web site today, and noticed that they are selling two different versions. One is (340383) $29.99 and the other is (52575532) $27.99. In looking at the product comparison, the cheaper one is described as working with the iPod nano 1st generation and iPod nano 2nd generation(aluminum)while the more expensive one is listed as just working with the iPod nano. Does anyone know why there are two versions and what differences, if any, exist?

Hello, since you preordered the Hobbit, iTunes has thrown in an extra video in with your purchase for free. It is called an iTunes Extra, which is a behind the scenes thing about the movie you purchased, in this case, the Hobbit. You can easily delete the iTunes extra by dragging it to the trash bin. It will then ask you to keep file or move to trash. Select move to trash. There is no way to delete from the cloud. You can hide it, but all that will pop up is a title with a cloud symbol next to it.
Let me know if this helps or solves your question.
Cheers,
Allen

Why two flash players?

There appear to be two versions of:
Adobe Flash Player
One for Internet Explorer
and another for other browsers
Since I use both IE and Chrome should I install both?
Anyway why does IE need a separate Flash Player?
I dual boot Win7 and XP.

The 64-bit installer will install both 32-bit and 64-bit Flash Players.
Regarding dual booting: it is achieved easily when the operating systems are installed in sequence: older Windows version first, newer version second.
The boot manager up to Windows XP is completely different from the boot manager used in Windows 7 and Vista.
See http://support.microsoft.com/kb/289022

CC shows two versions of Photoshop: Photoshop CC and Photoshop CC (2014)

My CC subscription shows two versions of Photoshop. I tried to open both versions. Photoshop CC opened, Photoshop CC (2014) would not. I deleted it. Now CC shows one update available: Photoshop CC (2014). Anyone know what CC is doing?

John,
Thank you. Your guidance was spot on.
The following comment is for Adobe:
We have all seen the transition over time of the way software updates happen. I remember virus programs doing things like:
     It has been two weeks since I checked for updated virus signatures. Shall I check now? Yes
     There is a new virus signature available. Shall I download it? Yes
     I have downloaded the new virus signature. Shall I install it? Yes
     I have installed the new virus signature, but must restart the virus program to use it. Shall I do that? Yes
     I have rebooted the virus program and all is fine. OK.
I was really enjoying how Adobe would update the versions of their products in the Creative Cloud, and waiting for the day I'd have to trigger the activity. What I'd like is for Adobe to just do it. The way Apple has sort of standardized app updating is that you can adjust a setting and it will install updates automatically. Many vendors have a "What's new" screen that opens the first time after upgrading so you can see what's new. In the case when your concurrence is needed before installation, the upgrade is downloaded in the background and some descriptive information is provided so you can decide if you want to do it (this is typically for IOS major upgrades).
Adobe didn't handle the Photoshop CC to Photoshop CC (2014) well. I was very happy to lose the designator of which version I have. The version I want is: Latest. The two versions appeared (Photoshop CC and Photoshop CC (2014)) without explanation. John's instructions (above) indicated that you need to uninstall Photoshop CC, shut down and then restart the Creative Cloud App, then download and install the new version. Why did I have to go through a forum entry when Adobe could have simply put a line under Photoshop CC (2014) that said "Important: read this" and then provided an explanation of what's going on and how to do it. (BTW, that is a mediocre solution. The right solution would be to tell you what's up and then give you the option to click on a button which would have triggered all the steps to replace one version with the other.)
So, bottom line, I have never been an Adobe fan. I moved to Lightroom because of the Photography special offer and I am hooked. Updating Lightroom to support iPads and iPhones was just super. My expectations soared. This update didn't meet them.
But, have a nice day anyway!

HT1751 iTunes thinks I'm running two versions on my computer. Please help.

My old computer crashed and I just replaced it. Since the new computer I installed a newer version of itunes. Now itunes thinks I'm running two versions on my computer. Please help.

Linda MB wrote:
Now itunes thinks I'm running two versions on my computer.
Why do you think this?

Why two versions?

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