Why UPD processes execute report RSM13000 for very long time?

Hi,
When I use sm50 or sm51 to check my CRM system which version is 5.0, I found some UPD processes execute report RSM13000 for very long time. And some DIA processes are executing report SAPMSSY1 for verly long time too. They are occupy lot of processes of system. How does this happen? What's the reason and how to solve it? Thanks for your help!
Many thanks and Best regards,
Long

Please check the configurtion of your system.As per your reply it seems that the work processes are not sufficient in the system.
Hi wait time and response time ,is problem in the system.Either you have a lot of load on the system or you CPU's are over loaded.
Please check the system status from st06 and look for the cpu utilisation /memory utilisation.
SM66 to see the long running online and background jobs.
St03n - look for the workload and wait times for all transactions.
st02-may help in checking the memory paramaetrs.
Hope it will help you in resolving the issue.
Thanks
Amit

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