Why user profile gets corrupted or misbehaved?

Hi,
EBS = 12.0.6, OS= AIX, Single node installation. During last 6 months, some of the users who were using 'FINANCE' modules were complaining about their access.Though they can reach upto the required form, tried to do search response is very slow or sometimes no response. When i created another user with same responsibity and tried to do the same action, it is ok. As a immediate solution, had to disable (end dated) the old user profile and given the new profile. How to diagnoise & resolve such problems? May be it a bug, etc?
Regards
Ariz

Hi,
During last 6 months, some of the users who were using 'FINANCE' modules were complaining about their access.Though they can reach upto the required form, tried to do search response is very slow or sometimes no response. Could you please elaborate more about this?
Did you verify if the debug is enabled at the user level for those users?
When i created another user with same responsibity and tried to do the same action, it is ok. Enable trace on the old users and generate the TKPROF file, this should help in finding out why it takes long time to process their requests.
As a immediate solution, had to disable (end dated) the old user profile and given the new profile. What profile you are referring to?
How to diagnoise & resolve such problems? May be it a bug, etc?Could be though I have not seen any similar issues on MOS website. Did you try to log a SR and confirm this with Oracle support?
Regards,
Hussein

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