Why video importer source not detected Premiere Elements 13

Trying to import videos from file but getting a "No supported device has been detected." error. Have not been able to import media since software has been installed. Here's the screen.

Soubysanh
Thanks for the reply. I suspect that we are mis-communicating on some of critical areas. So let us go over the details.
You say
Trying to add media from file in an external drive.
Is this an external drive attached to the computer using a USB connection?
What is the media that is on that external drive - where is it coming from - brand/model/settings of the camera that recorded the video?
If you had video on a disc and inserted that disc into a burner tray, one would expect to see the message that you got in
your latest screenshot (see post 5).
But, if you had a file stored on an external hard drive, you would use Add Media Files and Folders as I described before.
By any chance do you have a memory card with video that you are inserting into a memory card slot of your computer.
In that case, you would use the Video Importer route. You should be seeing that slot as a drive.
Earlier you wrote
Have not been able to import media since software has been installed.
Do you have any photos stored in My Pictures on your computer hard drive? In Premiere Elements Expert workspace, select Add Media/Files
and Folder and navigate to those photos to bring them into the project. Do they import? Do you have any videos in My Videos on your computer
hard drive? If so, please try to import them into a project with Add Media/Files and Folders. Do they import?
Once we confirm the nature of this external drive, I think that we will begin to get to the solution.
Thanks for the follow ups.
ATR

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Video Selection in [not Photoshop] Premiere Elements 10

In Premiere Elements 10 is there a way to select just a person in a video so I can copy them to another video (or can I change the background to green)?

Hi! Thanks for the email.
I’m pretty sure you’re right because I’ve searched for days with no good results.
My wife picked up Photoshop Elements 10 and Premier Elements 10 for me on closeout about 2 ½ - 3 yrs ago.
That’s when I started looking around for How-To’s and demos. I would’ve sworn that I remembered a YouTube video
Where the guy used a tool similar to the magic wand tool to select himself out of a video of him in an office setting.
I don’t recall ever hearing about Track Matte, and I don’t know if green screen was mentioned although I am familiar with the principles of use.
It’s been probably 3 years since I was really into it, but now I have two young grandkids and my movie making interest has been renewed.
I’ve looked through my notes and searched the internet quite a bit, so I say your answer is most likely correct.
Just because of my persistence (retired desktop/workstation support guy) I’m sure I’ll keep looking too.
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Don Glassmeyer

Answer to my question: Why can I not use Premiere Elements 12 on my PC with WIndows 8.1 when the video is done with the same software on a PC with Windows 7?

i got an answer to use archive function from Mr. Romano:
I did as you said, but it did not work, I get the dummy video with no real video.
I had no menu yet on the video.
What came in my mind when I read your e-mail, on one PC is WIndows 8.1 64 bit and on the other Windows 7 32 bit.
When I load the videos from the camrecorder (tape) with Premiere Elements without doing something, I can switch to the other PC and it works.
Regards
N. Singer

Vaihingen
How did you go about transferring the Premiere Elements 12 project on Windows 7 64 bit to Premiere Elements 12 on Windows 8.1 64 bit.
Therein is what I believe is your problem. You in all likelihood do not have a codec problem of any kind, rather Premiere Elements 12 project on Windows 8.1 64 bit with disconnect between it source media and the project file. Here is how it goes.
When you import a file into Premiere Elements project, what you have in Premiere Elements is a copy of the original which is still at its hard drive save location. But the project must trace back to that original on its hard drive save location.
You may have the project.prel (project file) opening in Premiere Elements 12 on the second computer, but what I suspect to be the case is that you do not have the project media on that second computer.
If so....On the first computer, archive the project with File Menu/Project Archiver and its Copy Project option. Transfer the resulting saved Copied Folder to a USB Flash Drive which will be used to transfer the Copied Folder to the second computer. In the second computer, open the Copied Folder, right click the project.prel file in the Copied Folder, select Open With, and then Premiere Elements 12.
Did you set up disc menu in the Premiere Elements 12 Windows 7 64 bit project?
Please review and consider the above and let us know if any or all of that applies to your situation.
Thank you.
ATR

Why can I not use Premiere Elements 12 on PC with Windows 8.1 when the vidio is done with the same software on a PC with Windows 7?

I have made a Video on one PC with Premiere Emements 12 and want to continue on a PC with the same Premiere Elements 12 on and Windows 8.1. The systen wants other Codec.
What can I do?
By the way with Magix is it possible to work on both PC.

Vaihingen
How did you go about transferring the Premiere Elements 12 project on Windows 7 64 bit to Premiere Elements 12 on Windows 8.1 64 bit.
Therein is what I believe is your problem. You in all likelihood do not have a codec problem of any kind, rather Premiere Elements 12 project on Windows 8.1 64 bit with disconnect between it source media and the project file. Here is how it goes.
When you import a file into Premiere Elements project, what you have in Premiere Elements is a copy of the original which is still at its hard drive save location. But the project must trace back to that original on its hard drive save location.
You may have the project.prel (project file) opening in Premiere Elements 12 on the second computer, but what I suspect to be the case is that you do not have the project media on that second computer.
If so....On the first computer, archive the project with File Menu/Project Archiver and its Copy Project option. Transfer the resulting saved Copied Folder to a USB Flash Drive which will be used to transfer the Copied Folder to the second computer. In the second computer, open the Copied Folder, right click the project.prel file in the Copied Folder, select Open With, and then Premiere Elements 12.
Did you set up disc menu in the Premiere Elements 12 Windows 7 64 bit project?
Please review and consider the above and let us know if any or all of that applies to your situation.
Thank you.
ATR

Unable to import .mp4/.ts into Premiere Elements 3.0

I've captured footage from my PlayStation 3 using this device: http://gamerzone.avermedia.com/game_capture/live_gamer_portable
The device saves the footage in a .ts file.
I've tried to get information on the file using a program. If there's a better way to do it, please let me know:
When I try to import the file into Premiere Elements 3.0, I get an error message: "File format not supported/One of the necessary components may not have been installed."
I've converted the file into an mp4 format with this program: http://ftp2.avermedia.com/C875/C875_utility_v1.0.0.9_20131029.zip
Information on the file:
But this did not solve the problem.
Ideally, I would like to avoid converting the video file, if that would take up a lot of time. If I can just upgrade Premiere Elements, that would be the most ideal solution.
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Akvod
I am able to import a .ts file into Premiere Elements 10, 11, and 12 Windows 7 64 bit.
But, not so, for Premiere Elements 4, 7, 8, and 9.
And, the reason why your .mp4 conversion did not work would be in accord with the fact that you used AVCHD as the video compression, and AVCHD video compression was not supported by Premiere Elements until version 7.
If you do decide to move to version 12, please note that there is a dramatic difference in workspace between 3 and 12. So, go the free tryout of 12 before any purchase.
You could try to convert the .ts to H.264.mp4 and not AVCHD (MPEG4 AVC/H.264).mp4 and see if that works for you.
ATR

Can I import flash files into Premiere Elements 8

I want to use Google Motion charts in my video. Is this possible?

thanks for that info. I wil probably purchase it for myself -- but I wanted to test it first.
Date: Fri, 27 Aug 2010 10:41:01 -0600
From: [email protected]
To: [email protected]
Subject: Can I import flash files into Premiere Elements 8
One thing to point out, if you are doing this with the trial. While it is 100% (nothing crippled, or omitted), the trial WILL put a watermark on the finished Project. If you are doing this for work, be aware of that watermark. This http://forums.adobe.com/thread/433730?tstart=0 will give you some tips and background.
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Hunt
>

How to import pdf files in Premiere Elements 8

Hello,
I'd like to know if there's a way to import pdf files in premiere elements 8, becouse if I try to import it in "project" it gives me an error saying "this type of file is not supported".
Thank you
Sebastian

Unfortunalty it's not working for me yet. If I try to import the PDF (single page) into the project, the progress bar reach 100% but then says: "the file is not supported, or the required codec is not installed". I have Acrobat Reader 9.3 installed too.
I've uploaded one of the PDF's that I want to use if you want to test it yourself:
http://www.megaupload.com/?d=YB7NT4QR
One of my coworkers says that I may need Adobe Bridge to do so, is that correct? Otherwise a simple "pdf to jpg" (or other image formats) could solve the problem.
Thanks for your support.
Sebastian

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I just bought Premiere Elements 10 and plan to upload video to Youtube directly from Premiere Elements 10 "Share" feature. However it always uploaded about 10 to 20 seconds of my 2 minutes video only. Then it only uploded about 20 seconds video to Youtobe successfully but not the entire video clip which is about 2 minutes. Is there anyone face the same problem like me? Please help me on this matter. Thanks in advance.
Best regards,
Ellie

John,
The WAB (Work Area Bar) has tripped up many, and is a common issue, when the Timeline output is truncated.
Here is a look at the WAB (from PrE 4.0, but works the same in later versions):
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Can I import a menu from Premiere elements 7(the Popcorn menu) into Encore CS4?
If so how do I accomplish this act?
Are their additional menus available for Encore CS4?

The Menus in PrE are in Menu Sets. Each set is a Main Menu and a Scene Selection Menu. As PrE does the authoring semi-automatically, there are many "extras" in those PSD's, in the Button Layer Sets. All you have to do is make a Copy of your two Menus into a separate folder, so that you do not worry about messing up your Menu Sets in PrE. I'd do this in a new sub-folder in the Encore Library folder hierarchy. Then, Open each of these two Menus in PS. Go in and clean out all of the other languages for the Text and Button Text. Match the Layer Set/Button Layer Set names to those naming conventions in the Encore Library Menus, as you will not be getting any semi-automation. Where you do not need, say a Next Button, just eliminate that Button's Layer Set. Remember, PrE will do this semi-automatically, plus will give you the number of Scene Selection Menus, that your Project calls for - Encore will not. You must count the Scenes, divide by the number of Buttons on that Scene Selection Menu, and do Copies of that Menu, to accommodate what you require.
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I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

goldstein
Please define what you mean by
I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
Can you not install the program? If you cannot, how are you installing it, from an installation disc or installation files from Adobe? Are you looking at the tryout or a purchased product? At what stage of the installation are you blocked and with what messages? Do you have the anti-virus and firewalls turned off? Do you have another other computer protective software installed such as NetNanny?
If you are getting through the installation OK, are you able to Sign In after the installation and restart of the computer?
If you get into the opened project, when does the problem first manifest itself? Is the problem in a new project or in an existing one?
Is the problem in one of the editing features?
Is the problem in one of the export choices?
Other?
The answers will be in the details which allow us to help you.
Thanks.
ATR

Why Aperture 3 is not detecting all Exposure Program use by my Nikon D5200

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816475 wrote:
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Why does my ipad not detected on my lap or I can not sync itunes and updated IOS 7.1.2 this

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Video file is only imported as audio in premiere elements 11

I have been trying to import an .avi video file in premiere elements 11 but it is only imported as a sound file. According to gspot the codec (WMV3, WMP v9 (VC-1 Simple/Main)) is installed.
What can I do?

This is what gspot has to say about the file:
FILE_NAME
Wiehremarkt_01 VP1.avi
FILE_NAME_WITH_PATH
F:\Daten\Scanpath Videos\Wiehremarkt 19.09.2012\Wiehremarkt_01 VP1.avi
FILE_SIZE
4,022,001,664
CONT_AUDIO_STREAM_COUNT
1
CONT_BASETYPE
AVI(.AVI)
CONT_BYTES_MISSING
0
CONT_INTERLEAVE_ALIGN
CONT_INTERLEAVE_PRELOAD
CONT_INTERLEAVE_TIME
CONT_SUBTYPE
Multipart OpenDML AVI (4 parts),
CONT_TOTAL_BITRATE
0
VIDEO_ASPECT_CONVERT_AVI1
VIDEO_ASPECT_CONVERT_AVI2
VIDEO_ASPECT_CONVERT_CVD1
VIDEO_ASPECT_CONVERT_CVD2
VIDEO_ASPECT_CONVERT_DVD1
VIDEO_ASPECT_CONVERT_DVD2
VIDEO_ASPECT_CONVERT_SVCD1
VIDEO_ASPECT_CONVERT_SVCD2
VIDEO_ASPECT_CONVERT_VCD1
VIDEO_ASPECT_CONVERT_VCD2
VIDEO_ASPECT_SOURCE_MATCH
VIDEO_ASPECT_TYPE_NTSC
VIDEO_ASPECT_TYPE_PAL
VIDEO_BITRATE
11275
VIDEO_CODEC_NAME
WMP v9 (VC-1 Simple/Main)
VIDEO_CODEC_STATUS
Codec(s) are Installed
VIDEO_CODEC_TYPE
WMV3
VIDEO_DAR
1.333
VIDEO_DURATION
42:16.104
VIDEO_FIELDS_PER_SEC
VIDEO_FRAME_COUNT
60866
VIDEO_FRAMES_PER_SEC
24.000
VIDEO_H264
VIDEO_MPEG2
VIDEO_MPEG2_3X2
VIDEO_MPEG2_BFF
VIDEO_MPEG2_I_L
VIDEO_MPEG2_PPF
VIDEO_MPEG2_PROG
VIDEO_MPEG2_TFF
VIDEO_MPEG4
VIDEO_MPEG4_BVOP
VIDEO_MPEG4_GMC
VIDEO_MPEG4_NVOP
VIDEO_MPEG4_QPEL
VIDEO_PAR
1.000
VIDEO_PICS_PER_SEC
24.000
VIDEO_QF
0.382
VIDEO_SAR
1.333
VIDEO_SIZE_X
1280
VIDEO_SIZE_Y
960
AUDIO_BITRATE
1411
AUDIO_BITRATE_TYPE
AUDIO_CHANNEL_COUNT
2
AUDIO_CODEC
PCM Audio
AUDIO_CODEC_STATUS
No Codec Required
AUDIO_MPEG_STREAM_ID
AUDIO_MPEG_SUBSTREAM_ID
AUDIO_SAMPLE_RATE
44100

Error importing old project into Premiere Elements 11

Trying to import old project backup - that I made a couple of years ago. When importing the Project file, I get the error
"The selected file cannot be linked because it's type (video) does not match the original files type (audio and video)."
I try and select the file, but it then gives the error "The selected file cannot be linked because its type (audio and video) does not match the original file's type (video).
If I skip the ones that give me the error, I get an incomplete edit - with lots of bits missing.
HELP!!! I need to sort this asap......for a client.
Thanks

filippinno
Here is my plan, either a start to better or a dud. We are going to start small to get a foothold in this.
My major puzzlement is you telling me that you are replacing video with video and getting the message
The selected file cannot be linked because its type (audio and video) does not match the original file's type (video)
.The only time I have ever seen that message is when someone is trying to replace still with video or video with still.
At this moment, where are the source media that went into the original Premiere Elements 9.0/9.0.1 project? Let us say, all in Documents in a folder named Special - all have their original names. Given that you are 100% that they are the ones that went into this project...the type (video or still) and file name and file extension.
I am not sure if it matters for this test whether or not you are using Premiere Elements 11 or 9.0/9.0.1, I just want to find out what is going on with your source media.
(a) Open the project using Skip All if you are hit with a bunch of "Where is....?" messages which I assume you will be.
(b) Go to the Timeline, pick a file with the colorful Media Offline display, write down the file name from its title band.
Right click that file on the Timeline and select Find in Media.
From Organize Media, delete the Media Offline thumbnail that was pointed out to you clicking Reveal in Media.
Go back to the Timeline and this same file, right click it and this time select Reveal in Project. That should take you to Project. Delete the file there that Reveal in Project points you to. That will also delete is counterpart on the Timeline. All traces of that particular Media Offline file are now gone in the project.
In that project, go to Get Media/Files and Folders and browse to and select the original file (with the exact same file name and kind that you just deleted from the project) that you have saved back in that Special Folder in Documents.
Drag that file from Organize Media or Project to the Timeline in the space made available by your deletion of it as an Media Offline thumbnail.
Does that work to replace that particular file. Is it the file that you had there originally? Keep in mind that we are identifying this file by name in each step and need a match of file name from start to end.
If this works for one, then we can plan around this basic finding. And, if this works we may revert back to Replace Footage. But, let us see what happens here first.
What is your estimate of how many of these Media Offline displays are there to be dealt with? How many of the media are in place on that Timeline and are no problem?
Looking forward to the results.
Thanks.
ATR

How do I keep my videos from being squeezed in Premiere Elements 12?

I was using one dell laptop and moved over to another dell laptop and suddenly Premiere Elements 12 was squeezing my projects. I am unable to adjust the project settings and when I use the interpret footage option, my videos play horribly. What is the best answer for this? How can I fix my settings for PE12 since all my footage comes from the same source?

CKENN19
Thanks for the follow up. It sounds like you are OK, but let me review a few things to make sure.
Assuming NTSC setup...Windows
1. If you are capturing DV data with a firewire connection into Premiere Elements 12/12.1, your source media can be DV Standard 4:3 or DV Widescreen 16:9 depending on your camera recording settings.
Premiere Elements 11, 12, and 13 are set up to take over setting the project preset automatically based on the properties of the first video dragged to the Timeline. When it cannot do the job for whatever reason, it does not give you the closest fit to what you require for your particular source. It gives you its default 1080i30 (1920 x 1080 @ 29.97 interlaced frames per second).
If your camera has DV data 4:3, then you set the project preset manually beforehand to NTSC DV Standard. If your camera has DV data 16:9, then you set the project preset manually beforehand to NTSC DV Widescreen. Both Standard and Widescreen have the same frame size, that is, 720 x 480. In the case of the Widescreen, there is a 16:9 flag which stretches the video for display after encoding (to 856 x 480).
You should not have to be using Interpret Footage to get the appropriate aspect ratio when you have done DV data 4:3 or 16:9 capture firewire into Premiere Elements Capture Windows. That concerns me if you do.
Also important is that you are putting DV AVI type 2, not type 1, on your Timeline in the DV data capture firewire process. If Premiere Elements is part of this capture process, DV AVI type 2 is what you should have.
Please consider the above and then let us know, when your schedule permits, if you are OK with the information
Thank you.
ATR

Why video importer source not detected Premiere Elements 13

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