Why was I charged $ .99 for Candy Crush when I did not order extra lives?  Why can't I print my purchase history?

Please, help me talk with someone about my account for incorrect charges

you'll be given 3 options to contact Apple. thorugh chat, email, or you may also schedule a callback.  to contact them directly, you can go this link.
http://support.apple.com/kb/he57
it will give you the list of numebrs, depending what country you're at.

Similar Messages

  • Why can't i print my purchase history?

    could someone please tell me why i can't print out my itunes "purchase history"? i like to keep physcial receipts of all my transactions, but when i go into the detailed songs/prices/amount charged, it doesn't allow me to print or even copy. can someone help me please....i'm kind of new with all of this! thanks so much

    what 4 keys am i supposed to press simultaneously?
    The key in the topmost or second topmost row or on the keypad with 4 on it.
    what is the PNG?
    It will appear on the desktop when you use that shortcut.
    do i start on the actual itunes page that i want to print?
    Yes.
    (31824)

  • HT204088 Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Why can't I see the purchase history from the ipad? I mean, I can buy apps and in game content directly from my iPad, but I have have to install iTunes on my PC to see the purchase history? What kind of deal is that?

    Welcome to Apple Communities
    You don't need to install iTunes for the purchase history. You can see it in your iPad (iTunes > Purchased), but you need to install it if you want the order numbers

  • I have been billed for an app that I did not order

    I have been billed for an app that I have not ordered. What do I do to get the money refunded please?

    Click here and ask the iTunes Store staff for a refund.
    (105211)

  • HT204088 I got billed for an app that I did not order

    I got billed for an app that I did not order

    Hi...
    Follow the instructions here > How to report an issue with an iTunes Store purchase

  • I have Iphone 5 ... Started to download latest app for Candy Crush .. But not enough storage .. How do I stop .. Using data ... But not highlighted at the bottom of opened apps .. When I double button at bottom .. Thanks Sharn

    I have Iphone 5 .. Tried to download latest version of Candy Crush .. Using data .. But can't stop it ... Have turned phone on and off .. Deleted some apps I don't use .. When I double tap button  .. It's still there ... But unhighlighted ... Question .. How do I get rid of it before I have no free Data left.
    Please HELP ... Thanks Sharn

    1) There is no such thing as "free data".
    2) Just because the app is stuck downloading does not mean it is actually downloading or using data.
    3) Reset the device by pressing and holding the Home and Power buttons until the white Apple logo appears.
    If this does not allow the app to finish downloading, simply delete it as you would any other app.

  • HT1918 My credit card was Chang $10.69 for a moive that I did not have any thing to do with

    My credit card was chagen $10.69 for a moive that I didn't have any thing to do with.

    Add avalid payment method.
    iTunes Store: Accepted forms of payment
    See if you can set the payment method to None
    Why can’t I select None when I edit my payment information?

  • Charged £10 for a pack that I did not agree to

    Hi, Earlier on today I topped up £10 onto my phone and EE automatically charged me for a £10 pack that I did not agree to in the first place. I would like to know if I can get a refund on this as I did not want the pack in the first place. Thanks,Keisha

    Where did you get your PAYG SIM? Ones bought from EE usually come with a pre-installed Pack awaiting you to top-up.

  • I have been constantly charged for I tunes, that I did not order. Plesae stop this.

    I am being charged for I tunes , on my credit card, I need this to stop immediately. Please help me do this.

    Contact the card’s issuer. If the items you’re being charged for appear in your iTunes Store purchase history, click here and contact the iTunes Store staff as well.
    (125543)

  • I get asked for a password when i did not yet set one (after a system reset for the same problem)

    I am getting asked for a password when i have yet to set one.  I have already done a reset and am still getting prompted for a password, which I do not know.

    If you can't remember the Restrictions passcode you have to either:
    - Restore the iPod from a backup that does not have the passcode, or
    - Restore the iPod to factory settings/new iPod.
    iTunes: Backing up, updating, and restoring iOS software

  • I can not register for my account as i did not give email addrees what can i do

    when i purchesed ee i did not give a email address and password so i can not register for my account what can i do?

    It's your own email address and you give it a password yourself. You need to create your own online account.

  • HT1430 Help! I was downloading an update for Candy Crush, and my cell crashed! No screen! All black, and I'm unable to turn it off or anything!

    Ive tried everything! Ive only had this phone for almost two months! Help!!!

    ok nevermind! I held the power on/off button on top right while pressing the home button at the same time... for at least ten seconds as it says in the iPhone guide... it worked!!! However, I'd love to know what happened so I don't do it again?

  • I enjoy candy crush. Really did not work what do I do next

    I Tried what you said still will not open
    <Re-Titled By Host>

    It makes things easier if you reply on your original thread so that people know what you are talking about : https://discussions.apple.com/message/24121874#24121874 - each post should have a 'reply' button on its bottom right-corner
    I've added a reply to that thread.

  • Why can't I access my purchase history for itunes on my ipad?

    I can't access my itunes purchase history on my ipad.

    You can only view your full account's purchase via the Store > View Account on a computer's iTunes.
    On your iPad you can view the last 90 days purchases (and optionally contact iTunes Support if you have a problem with a purchase) via http://reportaproblem.apple.com

  • HT1430 Error message - exceeded send limit for iCloud account- when I did not exceed limit

    I can not send any email mesages from my iPhone 4 using my icloud account.  Every time I send a new message it copys to my outbox and an error message states - "A copy has been placed in your Outbox. Sending the message failed because you exceeded your sending limit." I researched the limites for an iCloud account and I have not come close to the uper limites - HELP!

    Hello JC,
    I would check out this section of the article named iCloud: Mailbox size and message sending limits found here http://support.apple.com/kb/ht4863
    If you continue to exceed message sending limits, try the following methods to resolve the issue:
    Check your Mail Outbox to see if it contains a backlog of messages. Resend or delete messages here that may be continuing to try to send.
    Check to see if you have any network monitoring software that might be using your iCloud account to automatically send messages, such as firewalls or internet security software configured to send an alert when a potential security issue is detected.
    If you send messages to groups, make sure all email addresses in the group are valid. (For example, is the recipient's email address spelled correctly?
    Take care,
    Sterling

Maybe you are looking for

  • Help - delay when previewing oam-file in browser

    Hi, I have created a drag-and-drop exercise in Edge Animate. I've then placed the OAM-file in Muse, but when I select "preview page in browser", my OAM-file has a delay - I can't drag and drop the objects until about 4 seconds has passed. The drag-an

  • Macbook running very slowly

    Hello - I have a white Macbook bought three years ago running Mac OS X 10.4.11 with a 2GHz processor and 1GB SDRAM. I've been very happy with my purchase and use it mainly for word processing, internet, watching DVDs and email use. Recently, for no a

  • Home network - How can I get Tiger & Windows 2000 to connect?

    This has been an ongoing annoyance for some time now. I cannot get my G4 iMac running the latest updated Tiger to connect to a PC running Win2K (home network) through a basic router and junction box. Both are connected to the internet (DSL) via a rou

  • Regarding ABAP Query,

    How can we insert the Z Function module into Standard ABAP Query. Plz help me in this issue in step by stpe process.

  • XML message going for sheduldeld for outbonding process

    HI, I am new to XI..during SAP to SAP scenario  i am getting message in sxmb_moni XML message schedule for outbounding process. Can anyone tell how it can be converted in checkered flag.