Why was I charged an "Equip CC Chargeback OR NSF Adj" of $120.89?

I did not order any equipment nor did any payments get denied. I recently changed my service but it was for an equal amount and there are no additional costs in that explanation on my bill.

    Maureen329,
These charges sound alarming. I would like to work on this. Please reply to my Private Message, we can get to the bottom of this ASAP.
RobinD_VZW
Follow us on twitter @VZWSupport

Similar Messages

  • What is this "Equip CC Chargeback OR NSF Adj" that is on my bill?

    My bill last month was over $500. There was a line item under my daughter's phone number stating "Equip CC Chargeback OR NSF Adj" for $270.93. I don't know what that is for and can't find any information on the website when I try to run a search.Thought I would try to check here before I called customer support.

        I know I don't like suprise charges on my bill either, lbgeist451. Did you reach customer service already? Generally, a chargeback for equipment would be due to either a replacement phone being sent and the original not being returned, or the terms and conditions were not accepted to get the discounted price. I have sent you a follow request here in the forum. If you didn't already find the answer you were looking for, please access https://community.verizonwireless.com/actions to accept my request and follow me back so you can send me a private message with your name and mobile number.
    Thank you
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

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