Why was i charged twice for one album

why was i charged twice for one album

Did you click 'buy' on it twice or re-download it via the main part of the store instead of the Purchased link/tab ? You can contact iTunes support (these are user-to-user forums) via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT3702 i was told that the purchuse failed so why was i charge twice for the one transaction and there are more then one of them i have been charge twice for each of them i would my money back for each of the double tranactions thank you

i have been charge twice for each of the tranactions i made and i would like them back thank you

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Why was I charged twice for a preorder?

I preordered an album on iTunes and it charged me $14.99 after I preordered it. Now that I want to claim the album, it is asking me to pay another $14.99. What happened? How can I receive the album

When you press Pre-Order, iTunes does not charge you. You can look at your purchase history to verify. So when you attempt to download the content you choose pre-ordered iTunes tells you you will be charged. The only thing weird about it is that iTunes didn't automatically download when the content was available for download the day of release...
To check you purchase history and make sure that whether if you are charged twice is to click on your Apple ID and enter your password. Go down to the middle part where it lists all of your past purchase receipts. See if you indeed have been charged twice.
If you did, then you have to e-mail Apple here.

I was charged twice for one album.

How do I get this fixed?

Did you click 'buy' on it twice or re-download it via the main part of the store instead of the Purchased link/tab ? You can contact iTunes support (these are user-to-user forums) via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why am I charged twice for an amount of

Why was I charged twice for the same amount of #21.09 in my bank statement. This doesn't happen!!!! Please credit back one of the $21.09 charges.
<Personal Information Edited by Host>

Contact the bank or iTunes Customer Support.

HT204088 An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges.

An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges. How do I do this?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why I had been charged twice for one application

Why I had been charged twice for one application

No one here has any idea.
You need to contact iTunes customer support.

Was I charged twice for my song purchase today

I purchased a song today for .99 cents, I had over $32.00 showing as my balance to use to buy products in Apple Store, and I did see the balance go down after the purchase, so why is there a $1.00 pending charge on my credit card? I don't ever remember seeing a pending charge on my credit card, and I've
always used gift cards to buy my music at the Apple Store.
I was asked to update my credit card information before Apple would allow me to purchase the song, which I did..........my question is was I charged twice for the1 and only song I purchased today?

It's probably an authorization hold and not a charge; if it hasn't disappeared after a few days, click here and contact the iTunes Store staff.
(120572)

HT201303 Question - are you charged twice for one song??

I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

Hi..
No. You should not have been charged twice.
Follow the instructions here > How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one?
Yes.

Charged Twice for an album

I was charged twice for an album.
An album, not a song.
$12.95 US Dollars
Before anyone responds with this link
http://www.apple.com/support/itunes/ww/index.html
let me assure I've entered my complaint twice and all I get is an auto generated email saying that someone will get back to me.
If this doesn't get handled properly in the next day or two I'm going to not only never use iTunes again but ditch the apple platform all together.
I called the number that appeared on my bank statement but it was just a recording to go to the aforementioned web page.
I'm pretty upset right now and feel totally powerless. A company this big should have a helpdesk to call for this crap.

I assume this is the customer service form you used.
As users like yourself on this user-to-user discussion forum, we cannot solve problems like you are having. All we can do is point you in the direction to get help.

HT3702 I was mistakingly charged twice for an app purchase. How do I fix this?

I was mistakingly charged twice for an app purchase. How do I fix this?

Hello there, jm1992.
This Knowledge Base article provides the information you need to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why was i charged $25 for iTunes match?

why was i charged $25 for iTunes match?

Have you subscribed to it ? If not, and nobody else has access to your account or devices/computers and did it, then contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/

Why was i charged 25$ for 6 songs

i bought 6 songs and i tunes chrged me way to much.

jenniferfromracine wrote:
why was i charged $25 for 6 songs?
They were really, really, really good songs?
What does your receipt/purchase history show how much you were charged for them?

Why was i just billed for an album at 10.99, but billed 5 times all at once

Why was i just billed for an album at $10.99 but at 5 times all in at once.

If you were billed multiple times for the same item, contact the iTunes Store and tell them about the error:
http://www.apple.com/support/itunes/contact.html
Regards.

Charged twice for one song?

I went to buy a song using iTunes, and after clicking 'Buy Song', I received a message about how the terms and conditions had changed. I agreed to that, and it then told me to try my download again, which I did, only to find out I'd been charged twice for one song!
Is there any way I can get that extra 79p back and solve this problem?

Welcome to AD!
Contact iTs support from this page
http://www.apple.com/support/itunes/store/browser/

Why was i charged twice for one album

Similar Messages

Maybe you are looking for