Why was i told i would have iLife 11' and iDVD and i don't?

Hi Apple People
I just bought the new MacBook pro about a week ago and when i asked at the sales desk if it will come with all the software e.g iDVD, iLife 11', iWeb
they told me that yes it would,
well i have have searched through my macbook for a long time now and its not on here.
Why is this? they shouldnt say the programs are on here if there not.
Any advice on how to go about dealing with apple and getting them for free because i dont think i should have o pay for something they already told me i was getting for free!
Someone help me on how to go about this situation please

Make a couple of phone calls.
iDVD is a “Must Have".   (Yes, it should be included.)
iDVD is tested with Lion and works great.
Call Apple they will sent out iDVD at no charge.
800-692-7753
800-275-2273
Most people report that by asking here:   http://www.apple.com/feedback/idvd.html
or here:   http://www.apple.com/contact/
they got a free copy of iDVD.
If that doesn't work you can purchase iLife 11 on disk (don't get the download) for about $39.

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