Why was my account charged twice for adobe photoshop in one day?

I was charge twice after purchasing adobe photoshop. I'm wondering why.

Sounds like you need to contact Adobe directly..

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    This is an open forum, not Adobe support... you need Adobe staff to help
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  • TS1646 why was my account charged 5 dollars if yall never accepted my card

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    Hi, I just purchased Adobe CC on Dec 1, 2014 and was charged the same day. But I just checked my bank account and saw that I was again charged today Dec, 28, 2014. So I was charged twice and I am only supposed to be charged once a month! Will I be able to get my money back for the incorrect charge and will this happen again?

    Thank you, I did in fact do that though. I am waiting for a response. At the end this popped up and so I came here for help. But thanks I'll just wait for a response from them since I cannot get adobe support on here. Appreciate it.

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    Please don't double post. You already posted this.

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    The refund has been initiated for the duplicate charge & you will be receiving the money soon.
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    DSSY005121537DT
    it would appear that Adobe thinks deaf or hard of hearing people do not use their products, or else why would they insist on calling their help line.
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