Why was my credit card used and not my gift card

why was my credit card charged instead of my gift card?

We are fellow users here on these user-to-user forums, we won't know.
Have you checked the purchased history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Or haave you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

Similar Messages

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I bought the wrong gift card. I wanted to buy an itunes gift card but instead I accidentally got Apple store gift card via email. How can I buy an itunes gift card using my apple store gift card?

    I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?

    You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc

  • Help needed please.. how do I remove my credit card from itunes? just discovered over $450 of charges when I looked at my email... Kids had no clue they were using our money and not their gift cards

    Help needed please.... I just discovered over $450 charges to my credit card from Itunes. The kids had no idea they were using our credit card and not their itunes gift cards and 4 year old just clicks on anything! I didnt save my credit card details so am a bit miffed at this... I cant find anywhere in itunes to remove it. Edit.. but not remove. Editing does not remove it.. HELP

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Account Information  >  http://support.apple.com/kb/HT1918

  • How do i make sure my itunes credit is used and not my bank account before i make a purchase on ibooks, as it still asks me for my bankdetails/security code..?

    I've just redeemed an itunes voucher on ibooks, but everytime i go to buy a book it still asks me for my bank details...
    How can i be sure money wont be taken out mu accountinstead of the itunes credit..?
    Is this normal.? I have yet to buy something as i dont want it charged to my account..! Not wen i have so much itunes credit.
    Any help.. Thanks..

    Hello Saethwyr99,
    ''Do I just do it by copying the places.sqlite file within that XP profile over into my USB flash drive, then replacing the places.sqlite in the Winodws 7 profile with the one from the other one?''
    you are correct : [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#w_your-important-data-and-their-files Your important data and their files]
    ''Also, random sites in every month scattered all over the list of URLs will just disappear, and random sites that I've only visited in the past couple days will insert themselves randomly into much older months of history, which makes it hard to figure out the URLs I've seen, this last one seems like a common problem from what I've read, and all of these problems seem to be slowly creeping into my Windows 7 as well when they were originally on only my XP.''
    from Firefox 4 and above versions there is not a time limit for the history.
    Firefox determines automatically how many pages can be kept '''without affecting the performance.'''
    ''as well as view all the old expired and/or manually deleted history on my Windows 7''
    i think this in not possible
    ''If I can only keep all my history through installing an add-on, a link to a relevant legal add-on that'll work well on both operating systems would be appreciated.''
    check the next add-on : [https://addons.mozilla.org/en-us/firefox/addon/expire-history-by-days/ Expire history by days]
    thank you

  • TS3297 i have redeemed credit in iTunes yet all purchases are coming off my regular account and not the gift card????

    Does anyonw have a solution?
    Thanks

    For a definative answer... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do i use my itunes gift card money and not my credit card

    How do i use my itunes gift card money and not my credit card
    My ipod told me that i had to put in a credit card and because of that i put in my moms wit her permission. but the thing is i do not want to use the money on her credit card. i hav a 10 dollar itunes gift card in it already and none of it is used up. i want to use that money
    how do i do it

    Open iTunes on your computer. In the iTunes Store log into your iTunes Store account and view your account. Select Edit Payment Information. In the credit card choices I would choose None. That will remove your Mom's CC info. Next under iTunes Gift Cards and Certificates click the little arrow to redeem your Gift Card. Then follow the instrction to redeem your GC.
    You can also do this on your iPod, but it is more complicated to describe how to do it and to actually do it. It is easier to do in the iTunes on your computer.

  • HT201209 Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

    Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

    Hi Kim ...
    Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
    Apple "verifies" your billing credentials with every transaction.
    what does my debit card have to do with my having a redeemed ITunes card
    If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
    iTUNES STORE - TERMS AND CONDITIONS  <  re taxes and fees
    You don't have to have a credit or debit account setup >  Create an iTunes App Store account without a credit card

  • HT204053 Why was my credit card charged I didn't buy anything

    Why was my credit card charged I didn't buy anything

    These are user-to-user forums, we won't know.
    You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201209 I redeemed my code, it says $50.00 up top and I clicked on an audiobook to buy but it is asking for my credit card information as if it is going to make me pay rather than use the $50.00 gift card.

    How do I use $50.00 from gift card redeemed and shows on top line, to buy an audiobook, it keeps going to my credit card instead of using available credit from a giftcard

    I have the same issue and it does not m,ake sense. No fix for it yet. it *****.

  • I was initially in the UK apps store and i switched to the USA apps store with an itunes gift card..since then i cannot see my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but can't..HELP

    I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • Want to use credit card, not itunes gift card

    My kids have gift cards for buying music, the gift cards are already loaded... but I want to buy music and not have it charge their gift cards... how can I set up itunes to charge my credit card instead of the gift cards?
    Thank you

    My kids are never gonna forgive me.. guess I'll have to use their money to buy myself some music....

  • HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

    I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • HT1311 I changed my apple id and have a gift card credit on the old account which I no longer use.  How do I transfer the gift card $ to my new apple id?

    I changed my apple id and have a gift card credit on the old account which I no longer use.  How do I transfer the gift card $ to my new apple id?

    Click here and request assistance.
    (75296)

  • HT5312 I forgot a security question. and it will not let me use my $15.00 gift card I bought today.

    I am trying to use my $15.00 gift card I bought today and it wont let me, because I do not remember 1 of my security questions.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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