Why was my password rejected and asked to set up a new one??
My password was rejected and got a message to change it... Wondering why??
if you need to reset the user/admin account password the following article tells how to do this:
http://support.apple.com/kb/HT1274
Similar Messages
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iTunes will not show my purchases before October 18, when I had a different username. How do I get the older purchases (more than 5,000) listed when my password is rejected and it won't issue a new one for that username?
Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I had an Apple ID and password with my hotmail acct. The password stopped working, so I set up a new one with my me acct. How can I access my old acct. and merge the two of them?
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=C A-EN&app_id=2417&newWindow=true&border=false
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help.I have an itunes account and wanted to set up a new one .All my music from existing account loaded automatically onto new itunes account.The main point of this was to start with a blank canvass
Yes
Put all the music on one computer, make sure it is authorized for all accounts, sync. -
Apple checked out my iPhone 5 and told me the Springboard app was corrupt, affecting battery life. They advised me to wipe the phone and set it up as new so new software would be installed. I did this, but couldn't sign in with my Apple i.d. I had to create a new one. This "fix" didn't improve battery life, and Apple replaced the phone. I set the new phone up using "restore from backup" and the battery life is terrible. I'd like to wipe it and install the software from scratch but don't want to have to have another new Apple i.d. How can I do this?
Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content. -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.
Restopre from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also,
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
While I open my yahoo mail on iphone, it always appear "password missing" and ask me to enter the 8-digit password. My email password is not 8-digit. How can I get the password ?
Hi Chandice
Have you tried to remove the email account and adding it back on again? -
My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?
Rather than do that, which means starting over from scratch, losing all your edits, organisation and so on, why not simply use iPhoto Library Manager to revert the Library to the older version? Easier, less destructive.
The instructions on that are here
If you really want to start over: you can access the Originals folder simply by going to your Pictures Folder and finding the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed. -
I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?
Hello Corinne Craven,
Thank you for using Apple Support Communities!
You can update the name on your Apple ID here:
Appleid.apple.com
If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
Here is some information about 2 step verification which is another level of security for your account.
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Be sure to read all the information in the article if you choose to use two-step verification.
Take care,
Sterling -
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I was forced to switch from my original computer to a new one and majority of my iTunes were switched over but my audiobooks did not. Is there any way that I can retrieve them again. If I go to attempt to rebuy it, then it says thhat I technically already bought it but it won't download.
Audiobooks are not available for redownloading, so you need to transfer them from your old computer, or get them from your backup. How did you copy your iTunes contact from your old computer to our new one?
Regards. -
I was given a replacement and told to set it up on itunes but now I cannot retrieve my address book, can anyone help please?
a message appears saying that there is a problem with the windows installer.
What's the precise text of the message please? (There's a few different ones I can think of that you might be getting.) -
My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again
Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen -
i was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back???? please
Only way to get it back is to restore your phone from a backup, if those pics were included in that backup.
But most likely those pics are gone.
What you should've done was import http://support.apple.com/kb/HT4083 the pics to your computer and after you restored from your old backup, you could sync those new pics to your phone via itunes.
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