Why was something was being sent while offline?  I am on cable.

While I was on my mail, the cable went offline but kept flashing "send" and "pc activity" on the cable modem. I clicked on "get mail" and noticed some message was flashing on and off. I then clicked on it and held down on my mouse and it brought up the message: "gathering children from disk for local account."
Does anyone know what that would mean? The cable company would not give me any answer. They suggested I contact Apple. I believe it did not have anything to do with Apple.

But what does the term "gathering children from disk for local account" mean? Also the other thing it said was the cable co.'s address "pop+(cable co.'s name). Something does not seem right. If I was on their home page nothing would work, but I was on my Mac mail which is quite different than their mailbox. It brings the same mail in.
I am sure that this is not being explained the way it should be, but, after approx. 20 years on the computer, I am still a novice.
The same thing happened again last night and the "gathering children from disk for local account" is not a term I have ever seen and I believe it comes from the cable company's service through their modem or network. A repairman comes today to check it out and I am sure nothing will be found.
About 15 minutes after I talked to the company, everything was working fine.

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