Why when downloading a rented movie off itunes it either takes forever or we are unable to watch it all together?

Why everytime I try and rent a movie off itunes on my apple TV it takes forever to download and sometimes it won't even play. Last night I waited over 2 hours for it to finish loading and it still hasn't. Very annoyed

Hello Ellymascioli,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple TV (2nd and 3rd generation): Troubleshooting playback performance
http://support.apple.com/kb/TS3623
A sustained 8 Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6 Mbit/s or faster is recommended for viewing 720p content, and 2.5 Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.
If you continue to experience slow playback performance while connected to your local network via a wired (Ethernet) connection, consider contacting your Internet service provider (ISP) to increase the speed of your connection.
Best of luck,
Mario

Similar Messages

  • JUst downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Just downloaded a rented movie from iTunes but cannot find it to run it!  How do I find a start the movie?

    Check the Videos App.

  • 80 Minutes to Download a Rented Movie on Itunes???

    This is the 1st time I'm renting a movie on Itunes and it's saying about 80 minutes to download. Is that NORMAL?? ***??

    It all depends upon the bandwidth that you have subscribed. The higher the band width the faster the download.
    Sometimes I am at 2.6 Mbps and at other times I am slowed down to 333kbps.
    MJ

  • Unknown error when downloading a rented movie

    every time I try to resume my download of the movie I rented, an unknown error occurs. The message reads: We could not complete your itunes store request. An unknown error occurred (-42110). please let me know if there is a way I can have this fixed, I just want to watch my movie. also if its important I have a Macbook Pro and it runs OS X (10.6.8). thanks

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1657 its been two times i rent movies on itunes and this time there 44 mins left and cant watch the end didnt download correctly wasted money thanx

    is there any support somewhere f****g tired of renting movie i cant end and waste money

    You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Why does it take hours to download a rented movie from iTunes.

    When I rent a movie or TV show from iTunes with my AppleTV (2), the download starts and I get a message saying the download will take an an hour and 45 minutes to download.  Then when the download it complete and I start to play it, I get a message saying downloading - and the rental never starts. 
    My AppleTV (2) it running the latest version, and it's plugged directly into my router via ethernet.  I have reset the Apple TV, router and modem.
    Netflix  and YouTube streaming through AppleTV are immediate and seem to work fine.

    What is your actual internet speed? use www.speedtest.net and post the results.
    A sustained 6 Mbit/s or faster Internet connection is recommended for viewing High Definition movies and TV shows, and a sustained 2.5 Mbit/s or faster Internet connection is recommended for Standard Definition content. Internet connection speeds may vary depending on your ISP and other factors.
    Using Netflix or Youtuve is not a good test as Youtube is must lower quality than HD rentals, and Netflix uses a variable quality download system that reduces quality based on your internet speed.

  • TS3297 42110 error when downloading a rented movie?

    I have now tried 4 different times to download a movie for rent on itunes.. and every time I try, right when it finishes downloading, an error message pops up saying "error: 42110".. How do I fix this? And will itunes reiburse me for having payed 4 different times for one movie that never even downloaded?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Error 8008 or Error 50 when downloading a rented movie

    I tried to rent J. Edgar from iTunes on my mac laptop and I continually get an error 8008 or an error 50 message.  I've downloaded other movies with no problems.  I've even gone into mu iTunes media folder, delted the download file and started up again.  I've updated my iTunes to the latest and still no result.  I'm at my wits end on what I can do?

    Hello Ellymascioli,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Apple TV (2nd and 3rd generation): Troubleshooting playback performance
    http://support.apple.com/kb/TS3623
    A sustained 8 Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6 Mbit/s or faster is recommended for viewing 720p content, and 2.5 Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.
    If you continue to experience slow playback performance while connected to your local network via a wired (Ethernet) connection, consider contacting your Internet service provider (ISP) to increase the speed of your connection.
    Best of luck,
    Mario

  • Why can't I rent movies in iTunes Store?

    I press the rent button nothing happens

    To add a bit to what Francisco said, movies will come to other countries if and when the movie studios allows Apple to provide movies outside the US. Apple has said that they hope to be allowed to do this sometime this year, but there is no guarantee that the studios will indeed come through. It's out of Apple's hands.

  • Trying to play rented movie off itunes but it tells me to update quick time and i try to but quicktime tells me i got the latest version what should i do

    runnin windows xp with quicktime ver6.5 need better version to run a movie but quick time tells me its up to date what can i do

    with quicktime ver6.5
    Try updating to 7.7.2:
    http://www.apple.com/quicktime/download/

  • Downloaded a rented movies from itunes, started to watch it but it stopped half way through

    In the middle of the movies it stopped.
    I can see the movie under my videos but when I click on it I get the following error message:
    This movie could'nt be played"
    What can I do?
    Thanks
    JM

    send an email to the iTS customer service using this form and ask the folks there to help you sort it out.

  • HT1349 I have a laptop computer with Windows 7, powered intel core i7. I am trying to download a  purchased movie from ITunes. I am on wifi g.  Why is it taking 17 hours to download a simple movie? This is nuts!

    Question:  Why when downloading a purchased movie from ITunes does it take 8 to 17 hours to download?  I have an HP Laptop with Windows 7 using a core processer i7.  This is the second day to try to get the movie downloaded and I still cannot watch this movie.  Seems like a problem with ITunes or a scam. I use a IPhone 4 with little issues, But when using this lap top -- it is a joke.

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Can't play a rent movie by itunes on AppleTV.

    I rent movies from itunes and everthing works on my iphone. I can watch the movie without problem. When I try to stream it from the iphone 4 to my appletv 2 by airplay - the movie appears for 3 seconds in the apple-tv-menue, but then it disapperas suddenly and I can't watch it. I have the newest software update.
    I have the same problem also with bought movies - sometimes it works, sometimes not.
    Help.

    Welcome to the Apple Community.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • I could not download a rented movie and cannot find a way to receive a refund. Do I have to use the dispute process with my Visa provider?

    When rented movies do not download properly or completely, there seems to be no method to obtain a refund.  It is poor business to require the customer to use the credit card dispute process to make good on a bad purchase.  This was my first and last attempt at downloading a rented movie from iTunes.  I would NOT recommend the process to a friend.  The site is confusing, the process takes forever, the movie did not completely download, and the company only provides a 24 hour period to correct the problem (left up totally to the customer).  Thank God for Netflix!  Always works and is very reliable!

    There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
    Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can I watch a rented movie from Itunes (iMac) on my Apple TV 3 without airplay and home sharing?

    I recently download a rented movie from itunes store in my iMac. My question is, if I can watch my rented movie in my apple tv without Airplay or Home sharing? The reason is because I don't want to turn on my iMac every time that I want to watch a movie.
    Thanks!

    If you rented the movie from Apple TV, then you can't watch it on the iPad.  The screenshot below is from Here

Maybe you are looking for