Why when i connect my iphone 5 to i tunes its comming up saying cannot connect to service
its comming uo saying cannot connect to service whe i plug my iphone 5 to i tunes
Hello there, kathleenquinn.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly for you iPhone:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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http://support.apple.com/kb/HT2519
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The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Hi,
can any one tell me why when I sync my Iphone to my Mac all my Calendar to do´s appear as though due for one hour later than they show in my computer? Does anyone know how to fix it??Not simple enough. Please read the original concern.
The issue is not "getting music to the new machine" or "authorizing the new machine" or "transferring purchases from an idevice". The issue is that after doing all those things, even creating a backup using the new iTunes/Mac, syncing my device with the new library erases all the app data from the iPhone, as well as folder structure and page layout. Music is expendable in this situation as it's just a matter of moving the files around. (Which I did before I ever started this exercise.)
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when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
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3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
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See:
iPhone not recognized in iTunes for Mac
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Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
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Close iTunes
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Gramma56 wrote:
... How do I fix this problem?
Contact iTunes Support as requested...
http://www.apple.com/support/itunes/contact.html -
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Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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Advanced iTunes Store troubleshooting
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