Why when I convert pdf to word or rtf do some of the letters become characters? How do I fix that?

I need help on how to fix this or my purchase is not worth it if I have to go in and type all of the words in myself

Hi Didier1964,
I was able to replicate the issue at my end.
It seems to me that the issue is with the way the PDF has been created.
It seems that the fonts are not embedded correctly.
Please post your query in Acrobat forums for further support & troubleshooting the font issue as it might be a bug.
Regards,
Florence

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