Why when I enter the serial number Adobe, do not always succeed?
by the time I finished typing the serial number, and sign in, it always appears the message "not in the relaunch". What does he mean relaunch?
What exactly are you doing on what product running on what system? You need to be more specific.
Mylenium
Similar Messages
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I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.
Error "The serial number is not valid for this product" | Creative Suite
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Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help. -
I already have the LR 5.7 on my PC with OS 8.1 64bits - when I try to enter the serial number Adobe informs me that there are no eligible product available - the list doesn't include the LR6 version ?
thank you very much!
everything's allright
bye -
I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I bought a refurbished Ipod touch, 3rd gen(link: http://store.apple.com/ca/product/FC086LL/A?mco=MjI4NjY2MTE)
The home button broke on me, so while setting up servicing for it, when I entered the serial number into the Apple site, my supposedly "3rd gen" Ipod showed up as a 2nd gen. Is this normal? And if not, what can I do about it?There are no 3rd gen 8GB models. They did not make them.
Identifying iPod models -
When I enter the serial number for Photoshop CS6 on my second machine, I get the message, -Your computer seems to be off line -.... But it is on line. Can you help?
Please check your system date.
Any mismatch can lead to the error.
-Pragya -
I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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i tried downloading my adobe premiere elements 13 on my computer, but when i insert the
serial number, the response is, that my serial number is invalid. i just bought my software yesterday at orms north.That may be a Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE -
I have been using the trial of Lightroom 5 and decided to purchase it. In the box where you enter the serial number to license it, I am told the serial number I entered is invalid. Is there a way to rectify this?
Follow up from my post- I have resolved the issue I had. After several more attempts to get it to work, I finally had a chat with an agent. For all intents, I did not get a resolution for the problem, all she did was repost a link to download. What I ended up doing was uninstalled the trial of Lightroom, along with the creative cloud software, and then loaded Lightroom from the link I received when I purchased it. The program runs just fine...
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Premiere 12 wont change the program from trial when i enter the serial number
I have bought adobe premiere elements and Photoshop 12 . When i install the software i ad the serial number and it installs. However when i start using the program it says its in trial mode and i need to enter a serial number?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
Does anyone know how to help me? Or know why Adobe chat is not working currently?
If you registered the older version of the software you might be able to find the serial number in your Adobe account online under My Products.
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How do I enter the serial number into Adobe Premiere Elements 11?
I just installed Adobe Premiere Elements 11 because I was not sure if it is supposed to be Adobe Elements 11 or Premiere. Now I need to enter the serial number but do not know how to get to that point after starting the organizer.
I only installed Premiere Elements, so far, last night. Sorry to confuse. I could have said it differently I suppose.
It has an option to install either one. Now; it said enter the serial or use trial version with a supposed option to then enter the serial number later. But to know how to get to where to do it? I have opened the program several times to look for it and see no place to enter the numbers. I clicked on each of the icons in my searches.
I found the new serial numbers one to each. I do not know how to get to where to enter one, unless I uninstall then re-install and then put in the new serial number as I set it up. That, I really don't want to do. I was at the page last night, to enter my redemption code then it showed the serial numbers. For each each one. -
I have just transferred my entire application file from an Imac to an identical Imac, both running OS 10.9.5. Everything works fine, excepting that when I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "previous purchase" records kept by Adobe. It is demanding a "qualifying product", all of which is contained in the complete files I transferred. Why can't Adobe recognise my valid serial number for Photoshop 6?
I have just transferred my entire application file from an Imac to an identical Imac,
Say what?
Please use the proper installer.
Are you really talking about Photoshop 6 or about Photoshop CS6? -
Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet
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