Why when I want to buy the app from the app store vysvechivaetsya it-your purchase can not be zovershena?

why when I want to buy the app from the app store vysvechivaetsya it-your purchase can not be zovershena?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722)

Similar Messages

  • HT3702 I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

    I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.

  • HT5622 i want to buy something on a game but it keeps saying your purchase could not be completed. how can i slove this poblem?

    i want to buy something on a game but it keeps saying your purchase could not be completed. how can i slove this poblem?

    Do you have a valid credit card andhave sufficient funds in there?

  • TS3297 Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege??

    Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege?? Can someone help me with this??

    If you haven't already done so then you can contact iTunes support via this page (these are user-to-user forums, we won't know the actual reason as to why the message is appearing for you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    It's real easy to create a new one and, in fact, it's too easy.  I say that because multiple IDs are a PIA.  The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s).  iTunes items can not be transferred from one ID to another and IDs can not be merged.
    The problem arises when you want to update an app.  If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID.  Then you update and log out/in again to get back to where you started.  It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID.  Of course, with a disabled ID, the problem is much worse!
    A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
    If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
    One last thought...  If your brother actually got a human on the phone to dispute the charges, go there and explain the problem.  Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue.  Apple believes that money is owed on the account!

  • I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the say thing when I want to buy new apps or music. What can I do?

    I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the same thing when I want to buy new apps or music. Also my messages won't send; I have to turn my phone off and resend then just to they can send. I can't even take any pictures because it says I have no storage.(I currently have 1,658 photos and 72 videos by the way.) What can I do? I just my phone in late December. I didn't think it would act up this bad before I even had it for a year. Please help.

    Your phone needs more storage, buying storage on iCloud.com doesn't change that.
    Delete some of the stuff off of your phone, it's full.

  • HT201363 What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

    What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103722)

  • İ have a problem with my itunes accounts.when i want to buy in-app features i got an error

    İ have a problem with my itunes accounts.when i want to buy in-app features i got an error that;
    "Please comtact with itunnes support for completing this process"
    İ checked my device settings and tried my account with another ios device but result not changed.i still get same error.my credit card address info and my account address info same with each other.i tried my other credit cards but i got same error.
    Please check my account details for solving this issue.
    My account details :
    email: [email protected]

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

  • TS1646 i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;

    "i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;
    "Please contact with iTunes support for completing this process"
    i checked my device settings and i tried my account with another ios device but result not changed. i still get same error. my credit card address info and my account address info same with each other. i tried my other credit cards but i got same error.
    Please check my account details for solving this issue.

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

  • When I want to buy in-App purchases this alarm is comming.

    Dear all
    When I want to buy in-App purchases this alarm is comming.
    Also for your information
    - In general>resriction > in-App purchase is on.
    - I don,t have problem with bill and accunt becase in same time I can buy other apps
    - I have this problem for all in-App purchase.
    thank you if some one can help me.

    No one here can help you, & the message is pretty clear: You need to contact iTunes support, as directed.

  • HT5622 I just brought 15$ App store card and wanted to buy a paid app but it says ''Your Purchase Could Not Be Completed" Can Somebody help me that would be helpful thank you.

    I just brought 15$ App store card and wanted to buy a paid app but it says ''Your Purchase Could Not Be Completed" Can Somebody help me that would be helpful thank you.

    Well, usually that message ends with ..."contact the iTunes Store."
    http://www.apple.com/support/itunes/contact/

  • I want to buy something in some apps,but it shows "Your purchase could not be completed" how to solve that?

    I used to change region to download an application and want to buy their products in the game.but it showed "Your purchase could not be completed" how to solve that?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 When I want to get to app store doesn't use my primary app id(current email address) displays old account. Went to manage accts and thought I set all to current and canceled old. Still displaying old acct to sign in. Help?

    When I want to get in app store always displays old app I'd. I went to manage acct and reset everything to use current primary email address. How to change apple id when signing in to app store?

    Go to the app store ( or I tunes). At the bottom of the screen, look and see what account it thinks you are using.  If it is the wrong one, just sign out, then sign in with the new one.
    It thinks you are whatever account downloaded or updated the last app.  You may have some apps on your machine purchased under the old account, and that is what it is seeing.

  • I want to buy the movie Crazy Stupid Love but it is not available in the US, only in the UK.  I live in the US but is it possible to switch the itunes store so that I can buy that movie?

    I want to buy the movie Crazy Stupid Love but it is not available in the US, only in the UK.  I live in the US but is it possible to switch the itunes store so that I can buy that movie?

    It used to be in the US iTunes Store as that's where I purchased it.  Often the studios will temporarily pull a movie from the store during times the movie is scheduled to be shown on TV or cable TV as the TV network has been granted exclusive access during the period. It will return to the store later.

  • Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE

    Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE
    Thanks & awaiting ur feedback

    Check this link.
    https://www.apple.com/iphone/LTE/

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