Why will Face Time not connect?

Why will FaceTime not connect?

http://support.apple.com/kb/TS5419
Read this. As of April 16 all devices taht use facetime must be updated to a certain level.
And it applies to both sides of a facetime, so even if yours is up to date, the other persons' has to be too.

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Why is face time not connecting for the last two days

Why is Face Time not connecting for the last two days

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
http://www.apple.com/feedback/

Why is face time not connecting to India

Face time is not connecting to India for the past 5 days. What could be the reason?

If you'd searched the forum first, as instructed to do before posting a question, you'd have seen that multiple users have reported a problem with Facetime, and that Apple is working to fix it.
Patience.

HT204347 why does face time not connect with the person I'm calling?

I am trying to call my son's iphone using face time. He can see me dialing in, but the call won't connect. Any suggestions? Thanks.

Can he call you?

TS2771 why will my face time not connect?

when i use face time it says its connecting but then it ends? it was working fine up till a week ago.. what can be the problem?

iOS: Troubleshooting FaceTime
Make sure both devices are fully updated. See:
Unable to make or receive FaceTime calls after April 16, 2014

TS1702 Face time not connecting- just rings out. Software up to date, no other issues

As the above states, I can't even face time our other iPad- connection and wifi speed ok. any help appreciated.

Hey Theonlyjoeybear,
Thanks for the question. The following article may help to troubleshoot this issue:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
Other things to check as well:
1) The iPads are signed into separate Apple ID accounts
2) iOS: Troubleshooting Wi-Fi networks and connections
Thanks,
Matt M.

Why will my ipad not connect to my laptop but my iphone and itouch will ?

I have connected it many times now and its just annoying me ... my iphone will connect to itune ... but i connect my ipad and it wont. it connects to the laptop but not itunes . HELP ?!?!

Type "apple mobile device service" into the search bar at the top of this page by Support adn read the resulting help article.

Why will my PC not connect to the Wireless network?

I recently upgraded to the airport extreme and my PC which has a wireless card will detect the network but when i click "connect" i get an error stating "windows is unable to connect to the selected network. the network may no longer be in range. please refresh the list of available networks, and try to connect again." I have not changed any settings and it worked with my old Linksys wireless and on my Apple laptop it worked as soon as i put the password in. Someone has a secure network that will prompt me for the password so i know it is not my PC or the airport, seems they will not talk to each other.
please if u have had this problem give me step by step help, i have read many topics and have not been able to get it to work at all.
thanks

Try resetting you network settings on your iPad. Go to Settings, General, Reset, Reset Network settings and see if that clears it.

Face time not connecting

I am trying to use Facetime between an iMac and a Macbook Pro (both using Mountain Lion).   If I call from the Macbook to the iMac then the call works perfectly.   If I try to call the other way round then it rings once on the iMac and then the message is "User is not available for FaceTime".   On the Macbook the FaceTime icon bounces once and then stops.
I considered that you might not be able to use these on the same WiFi network but if that were the case then I would surely not be able to do it the other way round.   Any ideas?

I have solved the problem myself and feel quite foolish as the answer was obvious.   I needed to have a different email address associated with the MBP.   Using the same address was like trying to call myself so was never going to work.   Associating a different email address with the MBP now has everything working perfectly.

I would like to know why my face time will not work. I have wifi everything works but it will not connect to the people I won't to call. They have wifi too it worked before but not it isn't.

Why's is my face time not working I have wifi so I have no idea why it is not connecting

At the moment, I had tested on
IPhone to Iphone (diffirent fw and IP5 vs IP4) :
- Number->number : OK
- Number-> email : OK
- email -> number -> only "connecting" but not working
- email -> email -> OK
2. Iphone to Ipad
number -> email : -> only "connecting" but not working
email -> email -> only "connecting" but not working
3 Ipad to Ipad : not test yet
Anyone has know how to slove, please tell me

I have purchased an iPAD in the United Arabic Emirates and now found that Face Time is not included in UAE. If I reset my iPAD in an other country will Face Time be installed on my devise?

I have purchased an iPAD in the United Arabic Emirates and now found that Face Time is not included in UAE. If I reset my iPAD in an other country will Face Time be installed on my devise?

FaceTime is, by Government regulation, removed fro iDevices sold in the UAE, and cannot be instaled on these devices in any way. Even outside the country.
You will need to get a non UAE iPad to have Facetime.

Why is my face time not working on iPhone or my ipad

I want to know why my face time has stopped working on iPhone and ipad

Read through this Apple article for an explanation: http://support.apple.com/kb/TS5419

I 've had the newest iPad for about one week. Just started using face time..why does face time camera take pixelated pictures? The iSight camera pictures look fine.

I 've had the newest iPad for about one week. Just started using face time..why does face time camera take pixelated pictures? The iSight camera pictures look fine.

Kathleenfromks wrote: ...why does face time camera take pixelated pictures? ...
Because something is wrong.
You will need to troubleshoot to find out what needs to be fixed.
One of these suggestions may resolve your trouble.
FaceTime (and other video) quality problems can be caused by problems at either end of the connection. Unless your video callers' FaceTime connections work properly with everyone else but you, both parities to the video call should consider these possibilities.
(1) Restart your iPad and test again. Sometimes a simple restart fixes things.
(2) Use a fast broadband internet connection for best possible FaceTime video.
Broadband speed matters at BOTH ends, so you use something like http://speedtest.net/ to test both ends of your video connections.
Speeds less than 300 Kbps (up and down) at both ends are unlikely to give best results.
(3) Try from a different wi-fi connection.
If the problem is ONLY at your current location, restarting your internet connection may help. Shut down your iPad or turn Airplane Mode "on". Then check your cable connections, restart your modem and wireless access point, reconnect iPad to the wi-fi, and test again.
If the problem remains but ONLY at your current location, there may be a problem with your internet service. Contact your ISP for help.
(4) Always use as much light as possible for best images (including video) from your iPad.
Message was edited by: EZ Jim
iPad2 iOS 5.1

Face time says connecting then hangs up

face time says connecting then hangs up

Good Afternon b1harlem,
The resource below will provide some steps to try if FaceTime is not working properly on your Mac.
FaceTime for Mac: Troubleshooting FaceTime - Apple Support
http://support.apple.com/en-us/HT203585
FaceTime is available for Macs running Mac OS X Snow Leopard v10.6.6 or later, iPod touch (4th generation) or later, iPhone 4 or later, and iPad 2 or later (including iPad mini).
Notes
FaceTime may not be available in all countries or regions.
For information about using FaceTime on a Mac, see FaceTime Support.
For troubleshooting FaceTime on iOS Devices (iPod touch (4th generation) or later, iPhone 4 or later, iPad 2 or later and iPad mini), see iOS: Troubleshooting FaceTime
Verify your Mac meets the FaceTime system requirements
To participate in video calls, your Mac needs:
OS X Mountain Lion, OS X Lion or Mac OS X v10.6.6 (or later) with all available security updates installed.For Mac OS X v10.6.6 or later, the FaceTime App needs to be purchased from the Mac App Store. OS X Mountain Lion and OS X Lion include FaceTime.
A 128-Kbps or better upstream and downstream Internet connection. Performance may vary according to network throughput and usage.
A built-in FaceTime camera, an iSight camera (built-in or external), a USB video class (UVC) camera, or a FireWire DV camcorder.
Making HD video calls requires a built-in FaceTime HD camera and a 1-Mbps upstream and downstream Internet connection.
Receiving HD video calls requires a supported Intel-based Mac. For a complete list, see this article.
A microphone.
You can use a built-in microphone, or connect an external microphone to your computer’s audio input port.
You can use compatible Bluetooth or USB microphone or headsets.
If you have multiple cameras or microphones attached to your computer, use the Video menu to select the camera or microphone you wish to use with FaceTime for Mac.Activating FaceTime for Mac
Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
If you are unable to activate FaceTime, try the following:
Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Troubleshooting FaceTime for Mac
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Dec 18, 2014
Cheers,
- Judy

I can no longer edit the info for my songs, movies and tv shows. This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10. Why will the program not allow me to access the track info to edit it?

I can no longer edit the info for my songs, movies and tv shows. This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10. Why will the program not allow me to access the track info to edit it?

Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love

Why will Face Time not connect?

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