Why will iCloud not recognise my username (email address) i tried to recreate the account but it tells me its already in use, and i tried changing the password like 6 times and its not helping it also won't recognise my details on my new 4s .... why ?
please help
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
Similar Messages
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Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?
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My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password, which i know for a fact i am not.
yes i've tried both my wifi and my 3g network nothing works. ive been talking to apple the last few days and no one can fix the issue, they just keep telling me they'll call back the next day to try something else. i dont understand how i can facetime but im not getting the option to send or receive imessages when facetime and imessage are used on the same server
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When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud??
Windows 7Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled -
Why does iCloud still show an old email address?
When I log in to my apple ID and iCloud, the screen shows an old email address. I have changed the email address long ago under "mange Apple ID". Suggestions welcome.
This has happened to me as well. Monitering.
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My name is Amos. I use iPad3 64GB and have been buying and downloading from App Store but recently, each time I want to buy or down load apps from the store, I will receive a popup, "your apple ID has been disabled". I have made efforts to download to no avail and have also change my password severally and later my username and still I get the same message. Now, I can neither buy nor download free apps from the store. What do I do? I need help!
Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled -
Hi
I had my iTunes hacked recently. My account has been disabled. Changing passwords and ID I cannot upgrade all my existing apps purchased on my own pad! Help please.Did you create a completely new account or update the existing one ? If you created a new account then any
content bought/downloaded via the old one will remain tied to that old account, and it can't be copied or transferred to a new account, so you will need to get your old account re-enabled in order to download updates to its apps.
You might be able to get it re-enabled it via this page : http://iforgot.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/
If you've changed the password on the old account but the iPad isn't recognising it, then try logging out of your account on it by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' it on the iPad. -
I am trying to change my Apple ID under icloud on my phone, but it will not let me do it, I have already tried to delete the account, but I cannot do that becuase it wants me to put in a password that I do not have. What can I d0? I am also going next week to pick up my new phone so I need to fix it soon.
Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Please help me ever since the update every time I try to order an App I get a message saying "Apple ID I'd Disable" I've changed my password 4 times And changed my credit card also I don't think it's a security issue. Thank you
Hi Melivan!
I have an article here that can guide you through some steps for dealing with your disabled Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
How can I delete an email-address from an old Apple ID-account?
I need to delete an email-address from an old Apple ID-account, but the Apple ID seems to be deleted (but not by myself), to use it as a validated mail-address for communicating via iMessage from my new Apple ID.
I already tried 'Find my Apple ID'.but the Apple ID seems to be deleted (but not by myself), to use it as a validated mail-address for communicating via iMessage from my new Apple ID.
If that AüpleID has been disabled for security reasons, you may not be able to access it. Then you need to give Apple Support a call: only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html -
Hi
I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
I'm using an ipad and all else is ok but not icloud.Welcome to the Apple community Ross.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
just updated iphone, it will not let me start up without changing my id-- so I changed it to email address like it asked and it wont take it saying its already in use,,, yes it is, its mine!! help
That error message means that your email address is already associated with another Apple ID. It could be tied to GameCenter, iTunes Store, or another Apple ID.
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I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.
To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID. This deletes the account and your iCloud data from your phone, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.
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