Why will iTunes/App Store not let me download apps?
Whenever I go to download any apps or songs whether they are free or not it says that there is a "billing problem with a previous purchase. Please update your payment method" so when I update my payment method to the correct details it says its wrong when it's right. Can someone help me
Hi there abby55,
You may find the information in the article below helpful.
iTunes Store: My credit card's security code or zip code does not match my bank's recordshttp://support.apple.com/kb/ts1646
-Griff W.
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My app store wont let me download apps, says they are not available in the uk please help??
my app store wont let me download apps, says there not available in the uk?? please help??
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
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This is a User to User Forum...
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http://www.apple.com/support/mac/app-store/contact.html?form=account
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You must have a valid form of payment on your account even for updates and free apps.
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This is a User to User Forum...
See Here for
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http://www.apple.com/support/mac/app-store/contact.html?form=account
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My app store wont let me download apps on my iphone
Every time i try to download it ask for credit card
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My ipo will not let me download apps or sync them either.
There are a million ppl having this problem right now and it seems like Apple is ignoring it. It's been real bad since May, even worse that last week or so. Basically all we can do is sit and wait to see what excuse or help, if any, will be given. I've used a Walmart pre-paid card and I'm sorry, but who really incorrectly types a 3 digit number a million times?! Also my account is saying I owe iTunes $40 for in-app purchases. Bull!! My card sends me a balance twice a day via text and because of this, I know what, where, and how my money is being spent. Also it's pre-paid, how can you have an over draft?!?! Here's a real kicker though...my card balance is in the positive!!! Hmmm, obviously not a fault on my part, the part of my card, nor my iPod. It's all in the system!!!
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When I go to my iTunes Store and download something, for some reason it's not letting me download app it's saying there's a billing issue, when I correct it, it's says contact iTunes/ support can someone please help me, I really want too listen to paying
You need to do as provided - contact iTunes Store support.
http://www.apple.com/emea/support/itunes/contact.html -
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Hi drathbun6,
If you are having issues connecting to the iTunes Store, you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
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Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
Apps store wont let me download free app due to previous purchasing problem? help!!
apps store wont let me download free app due to previous purchasing problem? help!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
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Hello nayanika_cool_gal,
The article linked below details a number of steps that can help restore the App Store's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
My app store wont let me buy apps
My app store wont let me buy apps, it says contact apple support. I have logged in and out and restarted my iPhone, nothing works
If you see a dialog advising you to contact Apple support, then that's what you need to do in order to purchase apps.
Go here > https://getsupport.apple.com/Issues.action
Then click: Purchases, Billing, & Redemption
Then click: Unable to purchase from iTunes Store -
MY I PHONE WILL NOT LET ME DOWNLOAD ANYMORE APPS CUS OF MY BILLING INFORMATION IVE FIXED THIS ERROR SEVERAL TIMES ALREADY & IT STILL TELLS ME "SECURITY CODE INVALID" WHEN I KNOW FOR A FACT IT IS NOT. HELP ME
Contact the card issuer and find out what the problem is.
Was the card issued in the same countryas the store you're trying to use?
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