Why will my HP6510 not print to photo tray when I print directly from my computer?

Why will my HP6510 not print to photo tray when I print directly from my computer?
I am able to print to the photo tray when I print from a memory card, inserted directly into the printer. However, when I try to print a picture saved directly to my laptop through my wireless connection, the picture prints from the main tray. If I take the paper out of the main tray, I get the out of paper message. When I first bought the printer, I had no problems with this issue. The printer is about 2-3 years old. I have gone into the HP software on my laptop and set the preferences for photo tray, along with the size I wanted and the photo paper I was using. By the way, it is HP photo paper. I have also done the same on the print screen on my laptop. In addition, I have gone into preferences on the printer itself and chosen "Prompt for photo tray." I have also uninstalled and reinstalled the HP software on my laptop. I successfully printed the "practice picture" during the reinstalling process. None of this has solved the problem.
I have no problem printing a document from my laptop wirelessly to the printer.

Hi mountainnana,
Thank you for your response, sorry the guide was not what you were looking for.
Here are some other suggestions:
Open the HP Solution Center (icon is normally on the desktop.) Click on Set Preferences, Click on the Paper/Quality tab, for the Source choose Tray 2, choose the right paper size and media type. Click Apply, and then OK. Then try printing your photo again.
If that does not work there could be a driver/software conflict happening. If that is the case please try our HP Print and Scan Doctor.
Otherwise, proceed with a uninstall and reinstall of your printer software using the HP Printer Install Wizard for Windows.
Hope this solves your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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