Why will my iPhone 4 not update past original iOS 4.3.5?

I've had my iPhone 4 since August 2011, opting for a new 24 month contract with UK's O2 network provider.
At the time of purchase, I downloaded the latest version of iTunes to my Windows 7 laptop and registered the phone. All was well and the phone worked fine but I was soon notified of a newer version of iOS.
The iOS install failed many times over the next two weeks so I gave up. There had been some stories in the media about a problem from Apple's end so I wasn't too concerned and plus didn't necessarily see the benefits of the update.
I tried again and again every month or so but continued to receive the same failure message (3194). To be honest I've coped without the need to update the iOS: I don't use my iPhone that much for PodCasts, Music etc. instead mainly using it as a phone (shoch horror), internet and e-mail. Since about January 2012 I've rarely connected the handset to my laptop/iTunes.
The lack of upgrade bugged me again this week and knowing I'm losing out on several key features of thel latest iOS I set about backing up the phone contents, resetting the handset to factory default and restoring prior to trying the update yet again.
Well!.... It still doesn't work.
The error message I get is: The iPhone "XYX" could not be restored. An unknown error occurred (3194)
The handset is standardstraight from the shop... not jailbroken and no tampering of any kind.
PS: Since restoring my backup all my audiobooks have gone. Can't see them on my phone or on iTunes?!?!?!?!
Samsung Galaxy for me next time I think!

That seems like some pretty severe/technical hoops I have to jump through to get my handset working the way it should have done straight out of box!?!
A number of those remedies suggest my laptop is at fault (which Idon't think it can be because this occurs on both my laptop and my desktop, and at a variety of locations).
Do you think someone at the genius bar be able to solve this if I book myself in and will they touch my handset seeing that it's over 12 months old?

Similar Messages

Why will my iPod not update it's software? How do I fix this?

My iPod Touch 2nd Gen will not update it's software. Every time I try to give it the new software update iTunes freezes. How do I fix this?
Thanks in advance for your help.

Did you to restore and update, I updated an old iPod Touch like that.

Why will my iphone not pick up my wifi

all of a sudden my iphone 4 will not pickup my own wifi network inside my home, is there something that i need to do to allow my phone to pickup my wifi

Settings > General > Reset > Reset Network Settings

Why will Creative Cloud not update on my laptop?

When I open the Creative Cloud app, I receive the message an update is available, and have the choice of updating or immediately quitting the app. So I choose update, and halfway through, receive a message that another version of creative cloud is running and needs to be terminated to continue. However, it seems according to my icons, and task manager, only the installer is running. Yet when I hit retry, nothing happens, and of course when I close the installer, everything closes. If I choose not to update, the CC app does immediately quit, so at the moment it is completely non-functional.
Is this a bug? Any suggestions?

HI,
Please follow this step to fix the issue.
When you launch Task manager please look for AAM Updater Notifier and quit that process. Once done then please try updating AAM to CC Desktop App and it should work.
In case if the above mentioned step doesnt work then please rename OOBE folder to OOBE.old from this location.
Windows:
C:\Program Files (x86)\Common Files\Adobe
C:\Users\(Your Username)\Appdata\Local\Adobe
Mac:
Library\Application Support\Adobe
~\Library\Application Support\Adobe
Please download CC Desktop App from https://creative.adobe.com and it should work.
regards,
Abhijit

HT201270 Why will my iphone not search for apps?

Just set up my new iphone but i wont search for apps, i type one in press search and nothing happens, theres nothing in featured etc etc

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

HT1766 Why will my phone not back up to icloud?

Why will my iphone not back up to icloud? I've tried to start a manual backup several times and it always fails.

You know the amount of space you get for free i iCloud is not enough to contain a backup right?

HT4623 Why will my Iphone 4 not connect to internet on wifi nor data with the ios 6.1 update?

Why will my iphone 4 not connect to the internet on wifi nor data with the ios 6.1 operating system?

Settings > General > Reset > Reset Network Settings

Will not update past VS910ZV7

My Revo will not update past sw version VS910ZV7. Checking for software updates manually does nothing. It appears the latest version out is VS910ZV9. How can I get my phone to update??

Magicshews,
Jeepers! Software updates are created to make sure yoru device has the best user experience, so lets get this fixed! I would recommend powering off the phone>removing the battery from the device for 2 min> place the battery back in the device>power on the device. The device will power back on with original software and will prompt you once again to install the system update. Hope this helps!
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

IPad 1 will not update past iOS 5.1.1, many apps require iOS 6.0 or later. also since updating to 5.1.1 safari frequently crashes.

My IPad 1 will not update past iOS 5.1.1, however many apps require iOS 6.0 or later what can I do?
Also, since updating to 5.1.1 Safari frequently crashes. Help!!!!!!

5.1.1. is the end of the line for the original iPad. You can't go beyond that. As for the safari crashes, is it tied to specific websites? Have you tried clearing the cache and history?

Why will my iphone 5c not show up as a device on my itunes?

why will my iphone 5c not show up as a device on my itunes? this is the first time it has ever happened ?

Here is the troubleshooter:
http://support.apple.com/kb/TS1538

HT1338 Why will my mac not do a software update

Why will my mac not do a software update

Is there any error message provided that indicated why the update fails?
E.g. "An unexpected error occured" Anythng like that?
These messages provide guidance for people offering assistance so that it is targetted and appropriate.
Someone might suggest pulling a plist like /Library/Preferences/com.apple.SoftwareUpdate.plist but if the issue is insufficient space on the Macintosh HD or an error connecting to the Update Server or a security certificate error the removal of the plist would be pointless.

HT1338 MacBook pro will not update past 10.5.8

What can I do if my MacBook pro will not update past OS X 10.5.8
When I check for software updates, it says there are no updates and it is up to date.

OS X 10.5.8 is the last update for that version. If you need to go to a OS X 10.6 then you are going to have to purchased a DVD for the upgrade.
Allan

Why will my iPhone 4s not turn off?

Why will my iPhone 4s not turn off?

I may be experiencing a similar problem. My scenario is that the phone (4s) is 2 weeks old and won't power off. I hold down the button on the upper right for a few seconds, an option comes up to swipe to the right to "power off" the phone. I swipe this to the right and the phone powers off for only a few seconds and then automatically turns itself back on. This is a new problem for this phone. I was able to power it off previously, so I'm confident that it's not "pilot error". Here's something curious; if the phone is plugged into a wall charger it will power off and stay that way until disconnected from the outlet, even if the charger is still connected to the phone. I took this phone to an Apple store and the guy that helped me cleaned out the charging port claiming it was dirty and was successful at getting the phone to power off. However, by the next day the phone would not power off again. I found the dirty port thing a little curious while telling this story to a work mate and seeing his iPhones charging port clogged with plenty of visible dirt, lint and who knows what else, yet his phone works flawlessly. My charging port looks perfectly clean.

Why will my iphone 4s not find any devices with blue tooth it just keeps on searching

why will my iphone 4s not find any devices with blue tooth it just keeps on searching...??

If you're trying to connect to another Apple device you can't, it's not supported.
Here are the supported profiles http://support.apple.com/kb/ht3647

Why will my iphone 5 not charge

why will my iphone 5 not charge

Hello there, nikitamc.
The following Knowledge Base article reviews battery issues and provides some troubleshooting steps to follow:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Why will my iPhone 4 not update past original iOS 4.3.5?

Similar Messages

Maybe you are looking for