Why will my iphone 4s not sync to my itunes/computer?

I have it plugged into the usb port. My itunes is updated but my phone doesnt even show up in itunes. I am getting a new iphone and would really love to put/backup all my photos and videos on my computer so i dont lose them. please help!

Hello krystaldeedee,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone is not being recognized by iPhoto please follow the steps in the article below for your computer.
iOS: Device not recognized in iTunes for OS X
iOS: Device not recognized in iTunes for Windows
Take care,
Alex H.

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